A one-stop resource hub for refugee service providers in the United States
About our Services
We provide free consultation and training to U.S. resettlement agencies and affiliates, state agencies, community-based organizations, and others funded by the Office of Refugee Resettlement (ORR). This includes support by phone or email, virtual training, and, where feasible, in-person training.
We maintain a research database to help refugee service providers develop and implement programs based on the best available evidence. We publish periodic evidence summaries that compile relevant research and implications for practice within programs serving refugees and other ORR-eligible populations.
We curate a multimedia library of learning resources developed by Switchboard and by many other authors. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
We offer online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Recently Added Resources
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Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from
This guide is designed to help staff integrate digital citizenship education into existing programs, with a focus on digital safety,
Hosted on September 10, 2020, this webinar was facilitated by Ling San Lau, Senior Program Officer, Program on Forced Migration