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connecting resettlement experts

Welcome to our one-stop resource hub for refugee service providers in the United States. Switchboard provides tools, learning opportunities, research, and technical assistance covering a range of topics related to the newcomer experience.

March 2026
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This blog post equips service providers with ready-to-use language for responding to newcomers’ common questions about U.S. taxes. Topics covered include filing requirements, income reporting,...

Are you a service provider working with refugees and newcomers who are ambivalent about change? This blog describes how you can transition from traditional “advice...

Across the resettlement network, staff and partners are noticing an uptick in community questions about newcomers. Many people want clarity about who is arriving and...