A one-stop resource hub for refugee service providers in the United States
With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Learn more →
About our Services
Technical Assistance
We provide free, customized training to resettlement agencies and affiliates, state agencies and other organizations funded by the Office of Refugee Resettlement (ORR). This includes consultation, webinars and, where feasible, in-person training.
E-Learning
We provide online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Resource Library
We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
SUBMIT A TA REQUEST
Reach out to us about free, customized training and individual consultation for ORR-funded refugee service providers.
Upcoming Events
In-Person Training: Strengths-based Strategies for Helping Clients Overcome Employment Barriers
In-Person Training: Introduction to Evidence-Based Services
Webinar: Launching & Strengthening Career Pathways Programs: Models, Partnerships, and Funding Possibilities
Announcements/News
- How States and Other Refugee Service Providers are Using Infographics to Engage Communities
- Using Data to Tell Program Stories…Without Putting Your Audience to Sleep
- Sharing Refugee Stories to Build Community Support
- How States Can Benefit from Switchboard’s New Data Toolkit: A Perspective from a State Refugee Coordinator
- Getting More from Your ORR-6 Data: What’s the Value of ORR-6 Data to You?
Recently Added Resources
- How States and Other Refugee Service Providers are Using Infographics to Engage Communities
- Using Data to Tell Program Stories…Without Putting Your Audience to Sleep
- Sharing Refugee Stories to Build Community Support
- How States Can Benefit from Switchboard’s New Data Toolkit: A Perspective from a State Refugee Coordinator
- Getting More from Your ORR-6 Data: What’s the Value of ORR-6 Data to You?
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Featured Resources
Toolkit – Launching and Strengthening Career Pathways Programs
Successfully building a career pathways program often means forming collaborative community partnerships and tapping into new funding streams. This toolkit,
Info Guide – Promoting Your Clients Financial Wellbeing
This information guide suggests asset building strategies that refugee service providers can implement to encourage clients’ long-term economic stability and
Podcast – Is Your Program Gender-Sensitive?
Stream Switchboard’s latest podcast! Kelsey Chippeaux of the IRC in Silver Spring discusses the process of developing a gender analysis plan for a TANF employment program.