A one-stop resource hub for refugee service providers in the United States
With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Learn more →
ABOUT OUR SERVICES
UPCOMING EVENTS
Technical Assistance |
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We provide free consultation and training to U.S. resettlement agencies and affiliates, state agencies, community-based organizations, and others funded by the Office of Refugee Resettlement (ORR). This includes support by phone or email, virtual training, and, where feasible, in-person training.
Evidence |
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We maintain a research database to help refugee service providers develop and implement programs based on the best available evidence. We publish periodic evidence summaries that compile relevant research and implications for practice within programs serving refugees and other ORR-eligible populations.
Resource Library |
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We curate a multimedia library of learning resources developed by Switchboard and by many other authors. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
E-Learning |
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We offer online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Certificate Course: A Client-Responsive Approach to Monitoring and Evaluation (M&E)Switchboard
Torture Treatment: Clinical, Community, and Policy Interventions and Outcome EvaluationsNCTTP
All About DOJ Recognition and Accreditation WebinarCLINIC
The Golden Ticket: Accessing Financial Aid for Refugee Youth and AdultsSwitchboard
Announcements/News
Recently Added Resources
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Toolkit
Employment Authorization Documents: Reference Guide for Refugee Service ProvidersThis reference guide covers the most important and commonly used authorization documents required for employment in the United States. It includes information on the form…
Evidence Summary
What works to improve digital inclusion among resettled refugees?This evidence summary assesses the evidence surrounding the effectiveness of several program models and interventions designed to increase digital inclusion of refugees. It includes characteristics…
Blog Post
Supporting Clients Experiencing Housing Insecurity: Tips and Multilingual Materials on Housing Relief LegislationAs many clients continue to experience financial hardship due to the effects of COVID-19, service providers are offering support by helping to navigate pandemic relief…
Archived Webinar
Refugees and Asylees Have the Right to WorkHosted on December 2, 2020, this training was delivered by Liza Zamd, Senior Trial Attorney at the Department of Justice (DOJ), Immigrant and Employee Rights…