Switchboard is a one-stop resource hub for refugee service providers in the United States. With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Click here to learn more.

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Info Guide – Collecting Client Feedback Data

May 15, 2019

May 15, 2019

May 15, 2019

Collecting appropriate client feedback data can influence organizational decision-making and enhance the quality of our programs.

Info Guide – Collecting Client Feedback Data

May 15, 2019

May 15, 2019

May 15, 2019

Collecting appropriate client feedback data can influence organizational decision-making and enhance the quality of our programs.

Toolkit – Job Counseling for Career Pathways

April 22, 2019

April 22, 2019

April 22, 2019

Job Counseling for Career Pathways is the first of two Switchboard toolkits focused on strengthening career pathways programming.

Toolkit – Job Counseling for Career Pathways

April 22, 2019

April 22, 2019

April 22, 2019

Job Counseling for Career Pathways is the first of two Switchboard toolkits focused on strengthening career pathways programming.

Monitoring and Evaluation Glossary

March 27, 2019

March 27, 2019

March 27, 2019

A lot of terminology can be associated with monitoring and evaluation, and vocabulary definitions can vary widely. Some terms seem to have overlapping definitions.

Monitoring and Evaluation Glossary

March 27, 2019

March 27, 2019

March 27, 2019

A lot of terminology can be associated with monitoring and evaluation, and vocabulary definitions can vary widely. Some terms seem to have overlapping definitions.

Improving Well-Being for Refugees in Primary Care: A Toolkit for Providers

March 4, 2019

March 4, 2019

March 4, 2019

This is a Center for Victims of Torture (CVT)-produced toolkit focusing specifically on improving health care interventions for refugees in the primary care setting in the United States.

Improving Well-Being for Refugees in Primary Care: A Toolkit for Providers

March 4, 2019

March 4, 2019

March 4, 2019

This is a Center for Victims of Torture (CVT)-produced toolkit focusing specifically on improving health care interventions for refugees in the primary care setting in the United States.

Switchboard Needs Assessment Report

January 1, 2019

January 1, 2019

January 1, 2019

In November and December 2018, Switchboard conducted an initial national-level needs assessment to identify high-priority needs in U.S. refugee resettlement and refugee service provision.

Switchboard Needs Assessment Report

January 1, 2019

January 1, 2019

January 1, 2019

In November and December 2018, Switchboard conducted an initial national-level needs assessment to identify high-priority needs in U.S. refugee resettlement and refugee service provision.

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