In this podcast, Switchboard Program Officer Margaret Gibbon is joined by Dr. Miriam Potocky, Author and Professor of Social Work at Florida International University, and Kristen Guscovict, Founder of HEART of Aid Work.

In this podcast, Switchboard Program Officer Margaret Gibbon is joined by Dr. Miriam Potocky, Author and Professor of Social Work at Florida International University, and Kristen Guscovict, Founder of HEART of Aid Work.

This toolkit suggests three ways to integrate basic community feedback structures in your programs: implementing a community consultation working group, conducting an annual volunteer survey, and providing training to staff on responding to community concerns and compliments. 

This toolkit suggests three ways to integrate basic community feedback structures in your programs: implementing a community consultation working group, conducting an annual volunteer survey, and providing training to staff on responding to community concerns and compliments. 

This information guide offers suggestions aimed at refugee service providers seeking to build a culturally informed network of mental healthcare providers.

This information guide offers suggestions aimed at refugee service providers seeking to build a culturally informed network of mental healthcare providers.

This information guide suggested practical approaches to address some of the most common refugee employment barriers.

This information guide suggested practical approaches to address some of the most common refugee employment barriers.

Collecting appropriate client feedback data can influence organizational decision-making and enhance the quality of our programs.

Collecting appropriate client feedback data can influence organizational decision-making and enhance the quality of our programs.