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A one-stop resource hub for refugee service providers in the United States
With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Learn more →
About our Services
Technical Assistance
We provide free, customized training to resettlement agencies and affiliates, state agencies and other organizations funded by the Office of Refugee Resettlement (ORR). This includes consultation, webinars and, where feasible, in-person training.
E-Learning
We provide online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Resource Library
We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
SUBMIT A TA REQUEST
Reach out to us about free, customized training and individual consultation for ORR-funded refugee service providers.
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Featured Resources
Preventing Occupational Hazards by Promoting Organizational Resilience
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from
Integrating Digital Citizenship into Refugee and Immigrant Youth Programs
This guide is designed to help staff integrate digital citizenship education into existing programs, with a focus on digital safety,
Cultural Competence in Refugee Service Settings: What Does the Research Tell Us?
Hosted on September 10, 2020, this webinar was facilitated by Ling San Lau, Senior Program Officer, Program on Forced Migration