A one-stop resource hub for refugee service providers in the United States
With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Learn more →
About our Services
Technical Assistance
We provide free, customized training to resettlement agencies and affiliates, state agencies and other organizations funded by the Office of Refugee Resettlement (ORR). This includes consultation, webinars and, where feasible, in-person training.
E-Learning
We provide online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Resource Library
We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
SUBMIT A TA REQUEST
Reach out to us about free, customized training and individual consultation for ORR-funded refugee service providers.
Upcoming Events
Announcements/News
- How to Help Clients Complete the New 2020 Form W-4
- Why Job Development Should Speed Up When Hiring Slows Down
- How States and Other Refugee Service Providers are Using Infographics to Engage Communities
- Using Data to Tell Program Stories…Without Putting Your Audience to Sleep
- Sharing Refugee Stories to Build Community Support
Recently Added Resources
- How to Help Clients Complete the New 2020 Form W-4
- Why Job Development Should Speed Up When Hiring Slows Down
- How States and Other Refugee Service Providers are Using Infographics to Engage Communities
- Using Data to Tell Program Stories…Without Putting Your Audience to Sleep
- Sharing Refugee Stories to Build Community Support
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Featured Resources
Trauma Informed Care: Preventing Crises and De-escalating Difficult Situations
Resettled refugees have frequently experienced past trauma and prolonged stress, which can continue following resettlement. These may contribute to situations
Diversifying Your Client Base: Increasing Enrollment of Asylees, Special Immigrant Visa Holders or SIVs, and Others in ORR programs
Is your program seeking to increase enrollment among special immigrant visa (SIV) holders, asylees, and other ORR-eligible populations? Stream
Trauma Informed Care: Movement Towards Practice
This information guide describes some of the common principles and guiding practices of trauma-informed care that can inform resettlement and