A one-stop resource hub for refugee service providers in the United States
With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Learn more →
ABOUT OUR SERVICES
UPCOMING EVENTS
Technical Assistance |
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We provide free consultation and training to U.S. resettlement agencies and affiliates, state agencies, community-based organizations, and others funded by the Office of Refugee Resettlement (ORR). This includes support by phone or email, virtual training, and, where feasible, in-person training.
Evidence |
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We maintain a research database to help refugee service providers develop and implement programs based on the best available evidence. We publish periodic evidence summaries that compile relevant research and implications for practice within programs serving refugees and other ORR-eligible populations.
Resource Library |
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We curate a multimedia library of learning resources developed by Switchboard and by many other authors. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
E-Learning |
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We offer online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Framing Diversity in Refugee Education: Our Lens MattersCIGGOngoing
Housing and Economic Mobility Virtual Resource FairACF
Practical Approaches for Discussing COVID-19 Vaccines with ClientsIRC
Creating Labor Trafficking Outreach MaterialsFramework
Announcements/News
Recently Added Resources
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Podcast
Leading During Times of Transition: The State ViewIn this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Dr. Hayder Allkenhfr, Refugee Health Coordinator at the Utah Department of Health, discuss…
Archived Webinar
National Origin Discrimination: Workplace Issues & Civil Rights Protections for Immigrant and Refugee WorkersHosted on April 29, 2021, this training was delivered by Rishan Habte, Program Manager for Economic Empowerment, Switchboard; Liza Zamd, Senior Trial Attorney, Department of…
Guide
Supporting Clients During Times of Economic Hardship: Doing Job Development in an Economic RecessionLean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the…
Archived Webinar
Engaging Public-Sector Stakeholders to Prepare for Welcoming More RefugeesHosted on April 7, 2021, this training was delivered by Christina Pope, Senior Network Director at Welcoming America; and George Zavala, Western Regional Manager at…