A one-stop resource hub for refugee service providers in the United States
With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. Learn more →
ABOUT OUR SERVICES
UPCOMING EVENTS
Technical Assistance |
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We provide free consultation and training to U.S. resettlement agencies and affiliates, state agencies, community-based organizations, and others funded by the Office of Refugee Resettlement (ORR). This includes support by phone or email, virtual training, and, where feasible, in-person training.
Evidence |
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We maintain a research database to help refugee service providers develop and implement programs based on the best available evidence. We publish periodic evidence summaries that compile relevant research and implications for practice within programs serving refugees and other ORR-eligible populations.
Resource Library |
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We curate a multimedia library of learning resources developed by Switchboard and by many other authors. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
E-Learning |
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We offer online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Global Mental Health: Trauma and Recovery Certificate ProgramHarvard University
Immigration Law Workshop for Refugee EducatorsCIGG
The Pandemic a Year Later: Addressing the Social Emotional Needs of Students and Families
National Origin Discrimination: Workplace Issues & Civil Rights Protections for Immigrant and Refugee WorkersSwitchboard
Announcements/News
Recently Added Resources
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Guide
Supporting Clients During Times of Economic HardshipLean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the…
Archived Webinar
Engaging Public-Sector Stakeholders to Prepare for Welcoming More RefugeesHosted on April 7, 2021, this training was delivered by Christina Pope, Senior Network Director at Welcoming America; and George Zavala, Western Regional Manager at…
Podcast
Leading during Times of Transition: The National ViewIn this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Hans Van de Weerd, Vice President of Resettlement, Asylum, and Integration at the…
Evidence Summary
What works to build welcoming and inclusive communities?This evidence summary assesses the evidence surrounding the available interventions for building inclusive communities and their effectiveness. It examines contact-based interventions, bystander interventions, and youth-focused…