We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

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Archived Webinar: Digital Skills in Refugee Integration: Lessons Learned from Research and Practice

Author(s): Switchboard
Date: September 9, 2021
Topic(s): Digital Inclusion
Hosted on September 9, 2021, this training was delivered by Miriam Potocky, Senior Research Associate, Switchboard; and Marwah Maasarani, Evaluation Officer, IRC.   Digital skills are a crucial element of successful integration. Access to communities, services, and rights often depends on, or is facilitated by, digital technology. Although many refugees are tech-savvy, many others have low …

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Guide: Fact Sheet on Operation Allies Welcome

Author(s): Department of Homeland Security
Date: September 3, 2021
Topic(s): Afghanistan Evacuees, Case Management, Immigration Legal Needs
Subtopic(s): Emergency Preparedness
On August 29, 2021, President Biden directed the Department of Homeland Security (DHS) to lead implementation of ongoing efforts across the federal government to support vulnerable Afghans, including those who worked alongside us in Afghanistan for the past two decades, as they safely resettle in the United States. These coordinated efforts will be known as …

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Tool or Template: Preparing for Data Analysis

Author(s): Switchboard
Date: September 2, 2021
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Quality, Using Data and Evidence
This tool provides guidance for preparing your data for analysis; a process also known as “data cleaning.” It contains a spreadsheet and accompanying instructional document that walk through this process of preparing data for analysis step by step using a sample data set.

Guide: Benefits for Afghan and Iraqi Special Immigrant Visa (SIV) Holders or SQ/SI Parolees

Author(s): Office of Refugee Resettlement (ORR)
Date: September 1, 2021
Topic(s): Afghanistan Evacuees, Case Management, Immigration Legal Needs
Subtopic(s): Emergency Preparedness
This information guide answers frequently asked questions about eligibility of Afghan and Iraqi Special Immigrant Visa (SIV) Holders or SQ/SI Parolees for various services. These services include ORR services, where to sign up, and details on specific benefits. 

Guide: Using Participatory Methods for More Inclusive Project Design and Monitoring and Evaluation (M&E)

Author(s): Switchboard
Date: August 31, 2021
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality, Project Design and M&E Planning, Using Data and Evidence
This guide discusses the participation continuum; how to support successful participatory engagement; specific methods and when to use them; and resources for learning more about the power, potential, and practical side of participatory methods.

Blog Post: Supporting Clients and Staff Affected by the Crisis in Afghanistan

Author(s): Switchboard
Date: August 27, 2021
Topic(s): Case Management, Safety
Subtopic(s): Emergency Preparedness
Many refugee service providers are asking how to best support clients from Afghanistan during this time of crisis. This blog post includes a few tips that may be helpful to program staff and leaders as they seek to care for clients and staff affected by the situation in Afghanistan.

Archived Webinar: Designing and Implementing Equitable and Inclusive Surveys

Author(s): Switchboard
Date: August 26, 2021
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality
Hosted on August 26, 2021, this training was delivered by Floor de Ruijter, Senior Program Officer for M&E, Switchboard; and Lila Suboh, Senior Program Officer for Measurement, IRC.  Do you know how to design surveys that are both inclusive and effective? Do you want to build your knowledge of client-responsive monitoring and evaluation (M&E)? This …

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Blog Post: A Round-up of Resources for Serving Afghan Evacuees

Author(s): Switchboard
Date: August 23, 2021
Topic(s): Case Management, Immigration Legal Needs, Safety
Subtopic(s): Emergency Preparedness
In July 2021, the U.S. government initiated Operation Allies Refuge to quickly admit and resettle individuals from and in Afghanistan who have worked for, or on behalf of, the U.S. government. The resettlement network is working to support Afghan evacuees by providing available benefits and services, including those funded by ORR. This blog post lists resources you may find helpful in serving these clients, including resources in Dari and Pashto.

Blog Post: How to Talk With Clients about COVID-19 Vaccines for Children and Youth

Author(s): NRC-RIM
Date: August 16, 2021
Topic(s): Case Management, Child, Youth, and Family Services, Health
Subtopic(s): Child and Youth Wellbeing, COVID-19
Encouraging young adults to get the vaccine and encouraging parents to get it for their eligible children have both become major priorities. This blog post has tips and resources from NRC-RIM that can support you in navigating conversations about COVID-19 vaccinations with young adults and parents.

Archived Webinar: A Trauma-Informed Understanding of Mental Health & Psychosocial Support (MHPSS)

Author(s): Switchboard
Date: August 16, 2021
Topic(s): Case Management, Health, Mental Health and Wellness
This webinar uncovers key concepts related to Mental Health and Psychosocial Support (MHPSS) in the context of refugee resettlement service delivery.