We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Blog Post: Resource Round-Up: Creating Safe Spaces for LGBTQ+ Clients

Author(s): Switchboard
Date: June 21, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development
In recognition of Pride, Switchboard has compiled this resource round-up. It includes materials designed for organizations and case managers serving LGBTQ+ clients, including how to create welcoming environments, ensure use of inclusive language, and address the unique needs of this population.

Archived Webinar: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services

Author(s): Switchboard
Date: June 16, 2021
Topic(s): Adult Education, Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
Hosted on June 16, 2021, this training was delivered by Isabelle Darling, Clinical Lead, National Partnership for Community Training (NPCT); and Fasil Aragaw, Refugee Integration Specialist, Gulf Coast JFCS.  The U.S. has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted …

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Blog Post: Reflections on World Refugee Day

Author(s): Switchboard
Date: June 11, 2021
Topic(s): Community Engagement
For over 20 years, we have observed World Refugee Day annually on June 20th. This year is no different as refugee resettlement agencies, allies, and community members continue to support and welcome refugees to the United States. As we approach World Refugee Day, we encourage you to pause and reflect on the lives and experiences of refugees. Ask yourself why you started the work that you do - reset your intentions and commitment to the work that you do each day to support refugees in their journey to rebuild their lives.

Guide: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services

Author(s): Switchboard
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
The United States has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted issues of discrimination, dynamics of power and privilege, and inequities experienced across marginalized social groups. From cultural orientation to employment, the fear of bias and discrimination can pervade …

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Blog Post: How to Maintain a Community-Centered Approach While Developing Vaccine Messaging

Author(s): NRC-RIM
Date: June 8, 2021
Topic(s): Community Engagement, Health
Subtopic(s): COVID-19, Media and Communications
As COVID-19 vaccination rates plateau, it is vital to put clients at the center of the work. It is critical to hear directly from the community to develop tailored health messaging that is contextualized in the lives of the people with the lived experience. This blog post includes tips for receiving this detailed information and maintaining a community-centered approach while developing vaccine messaging.
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Guide: Recommendations for Welcoming and Inclusive Vaccination Sites

Author(s): NRC-RIM
Date: June 2, 2021
Topic(s): Health
Subtopic(s): COVID-19
This guide includes tips and best practices for creating inclusive vaccination sites including staffing, a welcoming environment, engagement, and communications materials.

Podcast: Leading During Times of Transition: The Community View

Author(s): Switchboard
Date: May 24, 2021
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19, Emergency Preparedness
This episode features host Kay Bellor interviewing Henny Ohr, Founder and Executive Director, Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC) Iowa. They discuss the challenges experienced by EMBARC during the COVID-19 pandemic including providing essential services to clients while protecting staff and how the refugee resettlement program can be improved moving forward. This …

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Toolkit: Mental Health and Psychosocial Support (MHPSS) Curriculum

Author(s): HIAS
Date: May 20, 2021
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
This HIAS MHPSS curriculum offers a teaching curriculum to implement community-based support groups for refugees, newcomers, and immigrants. This curriculum offers nine sessions with scripts, resources, and activities for skilled facilitators to promote healing, connection, and support. The curriculum and accompanying materials are designed to support any organization or individual in implementing community-based support groups that …

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Archived Webinar: Practical Approaches for Discussing COVID-19 Vaccines with Clients

Author(s): NRC-RIM
Date: May 19, 2021
Topic(s): Health
Subtopic(s): COVID-19
This webinar discusses how to build clients’ trust and strengthen your ability to answer clients’ commonly asked questions about the COVID-19 vaccine while reinforcing their safety, dignity, and agency.
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Guide: Mobile COVID-19 Vaccination Campaigns for Refugee, Immigrant and Migrant (RIM) Communities

Author(s): NRC-RIM
Date: May 10, 2021
Topic(s): Health
Subtopic(s): COVID-19
Bringing healthcare, including COVID-19 vaccinations, to where people live, work, learn, and play has promising potential to improve community engagement and communities. This guide lists seven steps for health professionals, public health departments, and community organizations to help plan vaccination events for RIM communities. Mobile vaccination campaigns, in coordination with community-based or faith-based organizations, can …

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