We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

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Archived Webinar: Who are the Afghan Newcomers? Understanding the Background and Socio-cultural Strengths and Needs of Afghan Evacuees to the United States

Author(s): Switchboard
Date: October 26, 2021
Topic(s): Cultural Awareness
Subtopic(s): Country Guides
Hosted on October 26, 2021, this training was delivered by Farid Saydee, President of Language Mentors International; Durana Saydee, Research Associate with Language Mentors International; Haris Tarin, Sr. Policy Advisor, Dept. of Homeland Security; Rosalind Ghafar Rogers, Consultant with U.S. Committee for Refugees and Immigrants (USCRI); and Wais Khairandesh, Mental Health Therapist. Webinar transcript and …

Who are the Afghan Newcomers? Understanding the Background and Socio-cultural Strengths and Needs of Afghan Evacuees to the United States Read More »

Group of clients sitting and standing, some with masks

Blog Post: Helping Newcomers Access WIOA-funded Adult Integrated Education and Training (IET)

Author(s): Switchboard
Date: October 25, 2021
Topic(s): Adult Education, Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness
The Workforce Innovation Opportunities Act (WIOA) is landmark legislation designed to strengthen the nation’s workforce system and reduce barriers for jobseekers. It helps clients find sustainable jobs through upskilling to meet the needs of industries around the U.S. One program area funded by WIOA is Integrated Education and Training, or IET. These programs, available across the U.S., support clients in learning English, gaining certifications in a specific field, and practicing resume writing, interview skills, financial literacy, and general job readiness.

Tip Sheet: How to Access and Print Your Lawful Record of Admission (I-94 Form)

Author(s): U.S. Customs and Border Protection
Date: October 21, 2021
Topic(s): Immigration Legal Needs
This tip sheet explains that if you were recently processed as an undocumented non-citizen or traveler with an Alien registration number (“A number”), you may follow these instructions to print your I-94 Form. It also conveys that if someone requests your admission information, this is the form you would provide. Separate instructions and screenshots are …

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Webinar cover slide with speaker videos

Archived Webinar: Best Practices for COVID-19 Prevention and Mitigation Among Afghan Communities

Author(s): NRC-RIM
Date: October 20, 2021
Topic(s): Health
Subtopic(s): COVID-19
Afghan newcomers and other immigrants deserve equitable healthcare access and education, and that includes COVID-19 prevention and mitigation. This webinar, hosted by NRC-RIM, discussed how the Afghan Health Initiative, Washington State Department of Health, and clinicians serving refugee and immigrant communities have worked with community leaders to overcome challenges, build on community strengths, and improve …

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Video: Effective Employment Services

Author(s): Switchboard
Date: October 19, 2021
Topic(s): Case Management, Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness
This animated video provides an overview of six key employment functions beginning with intake and assessment to post job-placement assistance. The video is accompanied by a glossary of key terms, a quiz, and a transcript. These resources are designed for new employment service providers and they can be incorporated into the onboarding process.  

Guide: Client Documentation and Benefits for Afghan Parolees

Author(s): CLINIC
Date: October 13, 2021
Topic(s): Case Management, Immigration Legal Needs
Subtopic(s): Humanitarian Parole
This guide, co-published by CLINIC and Migration Refugee Services, provides information and samples of the type of documents that Afghan parolees may be issued by DHS. It explains what resettlement agencies should look for when determining an Afghan parolee’s eligibility for resettlement benefits as well what immigration practitioner should look for when determining an Afghan …

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Archived Webinar: Who are Refugees and How Do They Arrive in the United States? Understanding the Refugee Resettlement Process

Author(s): Switchboard
Date: October 7, 2021
Topic(s): Case Management, Cultural Awareness
Hosted on October 7, 2021, this training was delivered by Mak Suceska, State Refugee Coordinator for Iowa; Khadra Bashir, R&P Program Manager, ECDC; Khine Zaw, Paralegal, Steptoe & Johnson LLP; and Rishan Habte, Program Manager for Economic Empowerment, Switchboard.  This webinar provided an overview of the refugee resettlement process, from flight and displacement to arrival …

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Image of mother and child

Guide: Psychological First Aid (PFA) for Displaced Children and Families

Author(s): NCTSN
Date: October 7, 2021
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
Psychological First Aid (PFA) for Displaced Children and Families is an evidence-informed flexible approach to assist displaced children and families immediately after arriving in the US. This approach includes a set of tools to assist staff in supporting displaced children and families through early transitions. Because each child and family comes with their own experiences …

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Video: Who are Refugees and How Do They Arrive in the United States?

Author(s): Switchboard
Date: October 6, 2021
Topic(s): Cultural Awareness
This animated video explains the process of refugee resettlement, from flight and displacement to arrival and integration, through the true story of a family’s resettlement experience. This video is designed as an onboarding resource for staff new to the field of refugee resettlement. It is accompanied by a toolkit that includes a reflection activity, a …

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Archived Webinar: Creating a Welcoming and Healing Environment for Newly Arriving Afghan Children and Families

Author(s): University of Minnesota
Date: October 5, 2021
Topic(s): Child, Youth, and Family Services, Cultural Awareness, Health
Subtopic(s): Child and Youth Wellbeing
This webinar, presented by the University of Minnesota, includes four sections including: health literacy and cultural competence; reflections and perspectives; coming with funds of knowledge; and from trauma to resilience.