We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Blog Post: Advice for Mentors Who Work with Newcomer Youth
Author(s): Switchboard
Date: May 22, 2023
Topic(s): Child, Youth, and Family Services
Subtopic(s): Youth Mentorship
Date: May 22, 2023
Topic(s): Child, Youth, and Family Services
Subtopic(s): Youth Mentorship
While there is no one-size-fits-all approach on how to best support mentors of newcomer youth, program coordinators can tailor their management strategies to meet clients’ specific needs and provide strong support to volunteer mentors. Below, Selina Máté describes some of the challenges and common questions that many teams face while building a youth mentorship program …
Archived Webinar: Contending with the Housing Crisis: Refugee Resettlement Housing Experts Roundtable
Author(s): Switchboard
Date: May 16, 2023
Topic(s): Housing
Date: May 16, 2023
Topic(s): Housing
Hosted on Wednesday, May 15, 2023, the training was delivered by Joshua Weber, Associate Director of Training at Refugee Housing Solutions; Chloe Shiras, Program Manager for Initial Resettlement at HIAS; Hannah Presser, Program Officer at Housing Technical Assistance; and Chuni Lu, Senior Program Officer of Affordable Housing Solutions, at the International Rescue Committee (IRC). Quality …
Contending with the Housing Crisis: Refugee Resettlement Housing Experts Roundtable Read More »
Toolkit: Getting Started with Communities of Practice
Author(s): Switchboard
Date: May 11, 2023
Topic(s): Community Engagement
Date: May 11, 2023
Topic(s): Community Engagement
This toolkit, created by Switchboard, provides an overview of what to expect when getting started in communities of practice (CoP). Switchboard offers several communities of practice throughout the year.
Archived Webinar: A Trauma-Informed Approach to De-escalation and Crisis Response
Author(s): Switchboard
Date: May 10, 2023
Topic(s): Mental Health and Wellness
Date: May 10, 2023
Topic(s): Mental Health and Wellness
Hosted on Monday, May 8, 2023 the training was delivered by Gwen Soffer, MSW Manager of Wellness at Nationalities Service Center. Working with refugee and newcomer clients is multifaceted and complex. At times, the added layers of past trauma, resettlement stressors, and navigation of complicated and limited resources can lead to high-stress interactions with clients. …
A Trauma-Informed Approach to De-escalation and Crisis Response Read More »
Archived Webinar: Newcomer Housing Tips: Cultivating landlord relationships for long term housing
Author(s): Switchboard
Date: May 9, 2023
Topic(s): Housing
Date: May 9, 2023
Topic(s): Housing
Hosted on Monday, May 8, 2023 the training was delivered by Joshua Weber, Associate Director of Training at Refugee Housing Solutions; Michael Shepard, CHAM, Rehab/Asset Manager at NeighborWorks Boise; and Rabiou Manzo, Healing and Rebuilding Our Communities (HROC) facilitator at the International Rescue Committee (IRC). In recent years, there has been a growing challenge for …
Newcomer Housing Tips: Cultivating landlord relationships for long term housing Read More »
Blog Post: Three Ways that Evidence Summaries Can Transform Resettlement Work
Author(s): Switchboard
Date: May 5, 2023
Topic(s): Organizational Development
Date: May 5, 2023
Topic(s): Organizational Development
As resettlement service providers, we’re quick to notice when something is working well and when it isn’t. That’s because a key priority is serving clients as smoothly as possible. However, when faced with the challenge of gauging the effectiveness of a program, advocating for funding, or implementing a new intervention, discovering what works best takes …
Three Ways that Evidence Summaries Can Transform Resettlement Work Read More »
Guide: Reporting Scams and Fraud to the Federal Trade Commission
Author(s): Switchboard
Date: April 25, 2023
Topic(s): Financial Capabilities
Date: April 25, 2023
Topic(s): Financial Capabilities
Refugee and immigrant service providers play a critical role in protecting newcomers from scams and fraud. By encouraging reporting to the Federal Trade Commission (FTC), adopting trauma-informed approaches, understanding common scams targeting immigrants, and offering additional wraparound support, service providers can help clients navigate the challenges they face and empower them to make informed decisions …
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Archived Webinar: Providing Culturally Sensitive Sexual and Reproductive Health Information for Newcomer Youth
Author(s): Switchboard
Date: April 20, 2023
Topic(s): Child, Youth, and Family Services, Health
Subtopic(s): Sexual and Reproductive Health
Date: April 20, 2023
Topic(s): Child, Youth, and Family Services, Health
Subtopic(s): Sexual and Reproductive Health
In collaboration with Advocates for Youth and the International Rescue Committee in Atlanta, Switchboard is pleased to share this training open to all refugee service providers, whether working at state agencies, resettlement agencies or affiliates, or other organizations. Hosted on Wednesday, April 19, 2023, the training was delivered by Samiha Ross, Client Benefit Assistant at …
Guide: Caring for Children through Conflict and Displacement
Author(s): United Nations Office on Drugs and Crime
Date: April 13, 2023
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, Grief and Healing
Date: April 13, 2023
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, Grief and Healing
Caring for Children though Conflict and Displacement provides psychoeducation, normalization and skill-building strategies for caregivers. Developed by UNODC and University of Manchester, this guide is available in English, Pashto, Russian, Ukrainian, Vietnamese and Malay.
Guide: Doing What Matters in Times of Stress
Author(s): World Health Organization (WHO)
Date: April 13, 2023
Topic(s): Mental Health and Wellness
Date: April 13, 2023
Topic(s): Mental Health and Wellness
Doing What Matters in Times of Stress: An Illustrated Guide is a stress management guide for coping with adversity. The guide aims to equip people with practical skills to help cope with stress. A few minutes each day are enough to practice the self-help techniques. The guide can be used alone or with the accompanying audio …
