We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
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Icon for Data Analysis Resource Type

Guide: What are the best strategies for emergency preparedness and emergency information dissemination among resettled refugees?

Author(s): Switchboard
Date: June 1, 2020
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Using Data and Evidence

This evidence summary aims to identify the best strategies for emergency preparedness and emergency information dissemination among resettled refugees. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What strategies are there for helping resettled refugees prepare for emergencies? What strategies are there …

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Icon for COVID-19 Resource Type

Tip Sheet: Please wear a cloth face covering

Author(s): CDC
Date: May 27, 2020
Topic(s): Health
Subtopic(s): COVID-19

A poster reminding people to wear a cloth face covering and maintain a distance of 6 feet from others.  Available in Amharic, Arabic, Burmese, Dari, English, Farsi, French, Haitian Creole, Karen, Kinyarwanda, Nepali, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tigrinya, and Ukrainian. 

Icon for COVID-19 Resource Type

Podcast: How Are You Really Doing?

Author(s): Switchboard
Date: May 22, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care

Are you experiencing increased stress, worry, or burnout during the COVID-19 pandemic? Stream Switchboard’s latest podcast, where Kristen Guskovict, Licensed Clinical Social Worker and Founder of Heart of Aid Work, and Minal Giri, Medical Director of Melrose Park Pediatrics, share how they are feeling during the pandemic. They discuss the challenges of connecting with people …

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Icon for Case Management Resource Type

Guide: Supporting Refugee Students and Families in Home-Based Learning

Author(s): Switchboard
Date: May 6, 2020
Topic(s): Case Management, Children/Youth and Family Services
Subtopic(s): COVID-19, Early Childhood Education, Youth Education

Refugee service providers can play a vital role during the COVID-19 pandemic to foster equity of access to home-based learning. Now more than ever, providers need to liaise between families and schools, help bridge the gaps between them—be they cultural, linguistic, or otherwise—and advocate on behalf of families for the education system to fulfill its …

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Tool or Template: Home-Based Learning Templates

Author(s): Switchboard
Date: May 6, 2020
Topic(s): Case Management, Children/Youth and Family Services
Subtopic(s): COVID-19, Early Childhood Education, Youth Education

This document includes two templates to be completed by refugee service providers alongside refugee families as they work to support home-based learning. Included are a template for a Home-Based Learning Plan and a Weekly Schoolwork Schedule. To use these templates: Translate into families’ preferred language(s) Add additional visual supports for those with low literacy, as …

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Icon for Behavioral Healthcare Resource Type

Archived Webinar: Psychological First Aid (PFA) during COVID-19 Response

Author(s): Switchboard
Date: May 6, 2020
Topic(s): Mental Health and Wellness
Subtopic(s): Behavioral Healthcare

  Hosted on May 5, 2020, this webinar was presented by Jessica Dalpe, Technical Advisor for Women’s Protection and Empowerment, IRC. Psychological First Aid (PFA) is an evidence-based intervention designed to help stabilize and mitigate psychological distress and to facilitate coping and functioning in the immediate aftermath of disasters and other tragic events. PFA is …

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Icon for COVID-19 Resource Type

Tip Sheet: Cloth Face Mask Guidelines

Author(s): IRC
Date: April 30, 2020
Topic(s): Health
Subtopic(s): COVID-19

This fact sheet created by the IRC in Salt Lake City and the IRC in Tucson provides information on how to wear and remove cloth masks. Available in Arabic, English, French, Karen, Kinyarwanda, Kirundi, Nepali, and Spanish. 

Icon for COVID-19 Resource Type

Tip Sheet: Social Distancing Guidelines

Author(s): IRC
Date: April 30, 2020
Topic(s): Health
Subtopic(s): COVID-19

This fact sheet created by the IRC in Salt Lake City and the IRC in Tucson provides information on understanding physical distancing. It describes physical distancing as limiting close contact, only leaving for what you need, and practicing good hygiene in public, while still getting fresh air and exercising. Available in Arabic, English, French, Kinyarwanda, …

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Tip Sheet: Guidance for Large or Extended Families Living in the Same Household

Author(s): CDC
Date: April 19, 2020
Topic(s): Health
Subtopic(s): COVID-19

This fact sheet provides information to help you protect those who are most vulnerable in your household. This includes how to protect the household when you must leave the house, how to protect members of the household who are at higher risk for severe illness, how to protect children and others from getting sick, how …

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Icon for Case Management Resource Type

Promising Practice: Public Transportation Navigation Cards

Author(s): ORR
Date: April 17, 2020
Topic(s): Case Management, Community Engagement

World Relief (WR) Fox Valley in Wisconsin developed a personal navigation card to help Preferred Communities (PC) clients use public transportation. Public transportation maps can often be complex, making it difficult for some PC clients to understand and figure out on their own. To address this issue, WR Fox Valley developed customized pictographic cards that …

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