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- “I Have”, “I Am,” and “I Can”: Serving Students with Interrupted Formal Education
- “I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards
- “Vaccination Is” COVID-19 Vaccine Poster Kit
- “You are Safe Here”
- “You are Safe Here” Printable Pins
- 10 Interview Prep Best Practices
- 10 Things You Can Do to Manage Your COVID-19 Symptoms at Home
- 2020 Census Flyer
- 2020 Census Postcard
- 3 Steps for Developing Key Evaluation Questions
- 3 Steps for Developing Stronger Program Reports
- 4 Practical Tips for Improving Data Quality in Case Management Programs, with Case Study
- 4 Tips for Effective Employer Conversations
- 5 Questions for Obtaining Meaningful Informed Consent
- 5 Steps for Choosing Data Collection Methods
- 5 Steps for Establishing Productive Research Partnerships
- 5 Steps for Planning Focus Group Discussions
- 5 Steps for Planning Surveys
- 5 Steps for Using Data to Tell Program Stories
- 5 Tips for M&E Culture Change
- 7 Steps for Developing Theories of Change, with Case Study
- 7 Tips for Developing Data-Driven, Evidence-Based Programs
- 8 Tips for Using Logic Models to Improve Project Design and M&E, with Case Study
- A Checklist for COVID-19 Vaccine Roll-out among Refugees, Immigrants, and Migrants
- A Closer Look: The Unique Needs and Promise of Children of Black Immigrants and Refugees
- A Discussion on COVID-19 Vaccines
- A Fraud Handbook for Recent Refugees and Immigrants
- A Handbook for Teaching English to Afghan Women Refugees
- A Look at Switchboard’s FY19 Needs Assessment
- A Path to Food Security & Nutrition for Refugees & Immigrants in the U.S: Building an Evidence Base
- A Rainbow Retrospective: Reflecting on best practices and successes from the field
- A Religious Call to Action: Supporting LGBT Refugees within Communities of Faith
- A Trauma-Informed Understanding of Mental Health & Psychosocial Support (MHPSS)
- A Trauma-Informed Understanding of Mental Health and Psychosocial Support (MHPSS)
- About Switchboard
- Abusing Alcohol and Drugs
- Access to Housing, Disaster Relief, and Homelessness Assistance Programs for Immigrants
- Access to Mental Health Services For Refugees and Other Vulnerable Immigrants in the U.S.
- Access to Mental Health Services for Refugees and Other Vulnerable Immigrants in the U.S.: Overcoming Barriers and Strengthening Enabling Factors
- Accessing Federal Student Aid for Refugee Youth and Adults: Resources and Tips for Successful Application Processing
- Active Tuberculosis (TB) Disease
- Adjusting to Life & Work in the U.S. – Advice from Clients to Case Managers
- Adjusting to Life & Work in the U.S. – Advice from Established Clients to Newly Arrived Clients
- Adjusting to Life & Work in the U.S. – Perspectives from Refugee Women
- Adjusting to Life & Work in the U.S. – Perspectives from Refugee Youth
- Advancing Goals in Community Engagement: Editable Outreach Templates
- Advancing the Response to COVID-19: Sharing Promising Programs and Practices for Racial and Ethnic Minority Communities
- Advocacy Targets and Methods
- Advocacy vs. Lobbying
- Afghan Backgrounder
- Afghan Culture and Health Screening Considerations
- After a Crisis: Helping Young Children Health
- Age-Related Reactions to a Traumatic Event
- Alcohol Use Disorders Identification Test (AUDIT)
- All About Parole
- Alternative Therapeutic Approaches to Refugee Mental Health
- Alternative Therapeutic Approaches to Refugee Mental Health
- An Outline of a Best Practice Model for Working With Survivors of Torture
- An Overview of Fostering Community Support for Refugees
- Announcing A Guide to Labor Market Information for Refugee Employment Programs
- Annual Appeals
- Annual Reports
- Answering Difficult Questions
- Anti-Bullying Instructional Resources
- Applying Ambiguous Loss Theory to Torture Survivors: A Conversation with Pauline Boss
- Ask an Expert: Creating Engaging Virtual Trainings and Meetings
- Ask an Expert: Self-Care Q&A
- Basic Gender Analysis Workplan Template
- Becoming a Citizen Marketing Flyer
- Becoming a U.S. Citizen Through Naturalization
- Bed Bug Series
- Benefits for Afghan and Iraqi Special Immigrant Visa (SIV) Holders or SQ/SI Parolees
- Benefits for Afghan Humanitarian Parolees
- Benefits for Cuban/Haitian Entrants
- Benefits of Becoming a U.S. Citizen
- Best Practices for COVID-19 Prevention and Mitigation Among Afghan Communities
- Best Practices Guide for Working with Karen, Nepali-Bhutanese, Oromo, and Somali Families in Child Welfare
- Bhutanese Refugee Health Profile
- Boundaries – Protecting Clients and Ourselves
- Boundaries in the Electronic Age
- Brief Overview for Clinicians Caring for Afghan New Arrivals
- Broadening Scope as an ECBO Q&A
- Brochure – A Landlord’s Guide to Renting to Refugees
- Brochure – Renting Housing in the United States – A Guide for New Americans
- Broken Borders: Responding to Trauma in Hispanic and Latino Immigrants and Refugees
- Budgeting for Research and Evaluation Tipsheet & Checklist
- Building a Community Together
- Building a Culturally Informed Network of Refugee Mental Healthcare Providers
- Building a Culturally Informed Network of Refugee Mental Healthcare Providers
- Building and Sustaining Community Collaborations for Refugee Welcome
- Building Bridges – a Guide to Planning and Implementing Cross-Service Training
- Building Capacity to Support the Mental Health of Immigrants and Refugees: A Toolkit for Settlement, Social, and Health Service Providers
- Building Cohesive Communities in an Era of Migration and Change
- Building Community Through Music
- Building Inclusive Teacher Communities
- Building Meaningful Contact: A How To Guide
- Building Welcoming Schools
- Building Your Capacity to Address Conflict
- Burmese Refugee Health Profile
- Carbon Monoxide Safety During a Power Outage
- Career Pathways in Education: Using Your Foreign Education in the U.S.
- Career Pathways in Engineering: Using Your International Education in the U.S.
- Career Pathways in Information Technology: Using Your Foreign Education in the United States
- Career Pathways in Nursing: Using Your Foreign Education in the United States
- Career Pathways in Pharmacy: Using Your Foreign Education in the United States
- Careers & Connections: A Program Planning and Implementation Guide for Employment Mentoring
- CARES Act: How Does Pandemic Relief Impact Me As A Refugee?
- Caring For Your Baby If You Have COVID-19
- Case Management 101
- Celebrating World Refugee Day: Understanding Refugee Experiences and Improving Services
- Central American (Guatemalan, Honduran, Salvadoran) Minor Refugee Health Profile
- Checklists for Tracking Child Development Milestones
- Chickenpox Spreads Easily
- Child Maltreatment Prevention Curriculum
- Children of War: A Video for Educators
- Children, Youth, and Families Who Experience Migration-Related Trauma and Family Separation
- Citizenship Application Navigator Training Guide
- Cleaning Hands with Hand Sanitizer
- Client Documentation and Benefits for Afghan Parolees
- Clinical Approaches in Integrative Healthcare
- Clinical Approaches in Integrative Healthcare
- Clinical Care for Refugees with HIV Infection
- Cloth Face Mask Guidelines
- Cognitive Load and Memory
- Collaborating for Success: Refugee Training Programs Built with Industry Insights
- Collaborating with Mainstream Workforce Development and Taking Advantage of Federal Workforce Development-funded Training Opportunities
- Collecting and Analyzing Data for Learning and Program Improvement
- Collecting Client Feedback Data
- Collecting Client Feedback Data
- Community Conversations: An Introduction to Female Genital Cutting (FGC)
- Community Engagement – Effective Messaging and Trauma-Informed Care Approaches
- Community Resource Mapping Templates
- Community Sponsorship of Refugees: Methods and Examples
- Community-Led COVID-19 Messaging: Practical Tools for Building Hyperlocal Custom Communications
- Community-led Messaging for COVID-19 Contact Tracing
- Congolese Refugee Health Profile
- Connecting to Businesses
- Connecting to Established Immigrant Groups and Advocacy Organizations
- Connecting to Nonprofit Associations and TA Providers
- Coping with Stress During COVID-19
- Coping with Stress During the COVID-19 Outbreak
- Coronavirus (COVID-19)
- COVID Champions
- COVID Vaccinations: Practical and Ethical Considerations
- COVID-19 – Where We are and the Path Ahead for Staff and Patients
- COVID-19 Automated Call System
- COVID-19 Symptoms and Exposure Response
- COVID-19 Testing FAQs
- COVID-19 Vaccine Fact Sheet
- COVID-19 Vaccine Focus Group Discussions Guides
- COVID-19 Vaccine Hesitancy Videos
- COVID-19 Vaccine Informational Videos
- COVID-19 Vaccine Journey
- COVID-19 Vaccines: A National Learning Session from the Frontlines of Refugee, Migrant, and Immigrant Health
- COVID-19: How to Protect Yourself and Stop the Spread of the Virus
- COVID-19: Understanding Guidance and Rules
- COVID-19: Understanding Guidance and Rules
- Creating a Positive Learning Environment
- Creating a Welcoming and Healing Environment for Newly Arriving Afghan Children and Families
- Creating Your Welcoming Landlord Network
- Cultural Backgrounder: Bhutanese Refugee Families
- Cultural Backgrounder: Refugee Families from Burma
- Cultural Backgrounder: Refugee Families from Iraq
- Cultural Backgrounder: Refugee Families from Somalia
- Cultural Backgrounders on Newcomer Students
- Cultural Competence in Refugee Service Settings: Guidance for Service Providers Based on a Scoping Review of the Literature
- Cultural Competence in Refugee Service Settings: What Does the Research Tell Us?
- Cultural Orientation for Afghan Arrivals
- Culturally Responsive Approaches to Serve Latin American Children who Experience Traumatic Separation
- Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices
- Data Analysis and Action Planning Templates
- Data Collection Offers Opportunities for Unpacking the Refugee Experience
- Data Collection Planning Worksheet
- Data Quality in Case Management
- Data Visualization Examples Template
- Data Visualization in Excel Made Easy
- Data-Driven State Refugee Programs: Lessons from the Field on Managing, Analyzing, and Using Data to Improve Refugee Programs
- Data-Driven State Refugee Programs: Lessons from the Field on Using Data to Improve Refugee Programs
- Demystifying Strengths-Based Services to Foster Refugees’ Resilience
- Demystifying Strengths-Based Services: Fostering Refugees’ Resilience in Resettlement
- Designing and Implementing Equitable and Inclusive Surveys
- Developing Strong Program Reports
- Developing Your Board to Advance Your Organization’s Mission
- Diagram: The Data-Driven & Evidence-Based Program Cycle
- Digital Literacy for Life and Work
- Digital Literacy Series
- Digital Skills in Refugee Integration: Lessons Learned from Research and Practice
- Diversifying Resources
- Diversifying Your Client Base: Increasing Enrollment of Asylees, Special Immigrant Visa (SIV) Holders, and Others in ORR programs
- Documenting Your Casework
- Domestic-Intimate Partner Violence Programs, Policies, and Partnerships
- ECBO Capacity Assessment
- ECBO Fundraising Q&A
- Educational Experiences of Afghans: Learning from Afghan Refugee Students & Families
- Effective Employment Services
- Effective Messaging and Trauma Informed Care Approaches
- Effective Presentation of Data for Reports, Winning Proposals and Outreach
- Eligibility Documentation for Special Immigrant Visa (SIV) Holders or SQ/SI Parolees from Afghanistan and Iraq
- Employment Authorization Documents: Reference Guide for Refugee Service Providers
- Employment in the United States
- Employment Information Regarding Afghan Special Immigrant Visa (SIV) Holders and Parolees
- Employment Rights and Resources for Refugees and Asylees
- End-of-Project Learning Meeting Template
- Engaging a Refugee Community to Address COVID-19 Knowledge, Attitudes and Practices
- Engaging Local Leaders to Foster Welcoming Communities
- Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees
- Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees
- Engaging Refugee Parents and Families in School
- Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource
- Enhancing Empathy by Measuring Torture Symptoms with Survivors
- Enhancing the Lives of Older Refugees
- Enrolling Refugee Children in U.S. Schools
- Establishing & Maintaining Inclusive Emergency Management with Immigrant & Refugee Populations
- Establishing and Maintaining Inclusive Emergency Management with Immigrant and Refugee Populations
- Evidence-Based Refugee Youth Mentoring: Essential Ingredients!
- Exploring Policy Challenges, Solutions, and Resources for Addressing Trauma Among Refugee Youth
- Faces of Resettlement
- Fact Sheet on Operation Allies Welcome (OAW)
- Family Engagement with Refugee Populations
- Farmer Health and Hygiene
- Federal Funding and Proposal Writing
- Female Genital Cutting (FGC) Backgrounder
- Female Genital Cutting (FGC) Fact Sheet for Educators
- Female Genital Cutting (FGC) Fact Sheet for Health Practitioners
- Female Genital Cutting (FGC) Fact Sheet for Obstetric Care
- Female Genital Cutting (FGC) Fact Sheet for Resettlement Providers
- Fight the Flu
- Financial Aid for Refugee and Asylee Students
- Financial Capabilities
- Financial Capability for Refugees: Promising Practices for Upward Economic Mobility
- Financial Literacy: How to Teach the Basics
- Finding and Preparing Refugee Clients for Media Interactions
- Finding Common Ground in a Garden
- Finding Common Ground: Stay-at-home Mom and Sudanese Refugee Share Culture and Welcome
- Finding Prospective Donors – Private Funders and Foundations
- Finding Skilled Volunteers
- Flu 101
- Food Service Vocabulary Picture Guide
- Former Soviet Union Vaccination Communications
- Forming a 501c3 as an ECBO Q&A
- Forum on Afghan Arrivals and Housing Needs
- Fostering Refugee Engagement in Community Building
- From a Refugee to a State Refugee Coordinator
- From Learning to Action
- From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part I
- From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part II
- Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services
- Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?
- Fundraising for Torture Treatment
- Gender Analysis Project Risk Matrix
- Gender Equality in Program Design Checklist
- Gender Equality in Service Programs Continuum
- Get the Facts Audio and Video Public Service Announcements (PSAs)
- Get the Facts: Breakthrough Infections
- Get the Facts: COVID-19 Testing
- Get the Facts: COVID-19 Vaccine
- Get the Facts: Johnson and Johnson COVID-19 Vaccine
- Get the Facts: Omicron
- Get the Facts: Protect Your Child. Protect Your Community.
- Get the Facts: Protect Yourself. Protect Your Community. Get Vaccinated.
- Get the Facts: Vaccines are Safe for Couples, Pregnant Women, and New Parents
- Get the Facts: Vaccines for Children and Youth
- Get the Facts. Delta Variant: What You Need to Know
- Get the Facts. Stay Safe After Being Vaccinated.
- Getting and Staying Well for Congolese Refugees
- Getting Your Board Involved in Fundraising
- Google Translate Chrome Extension
- Government Imposter
- Grant Proposal Budgeting
- Grant Writing
- Grant Writing 101 – Self-Assess Your Proposal
- Grief and Healing Information Guide
- Group Application Workshop for Refugee Adjustment of Status Applications
- Group Techniques in Evaluation
- Group Work With Survivors of Torture: Engaging Communities
- Growing Up in a New Country: A Positive Youth Development Toolkit for Working with Refugees and Immigrants
- Guardianship Fact Sheet for Staff Assisting Refugee Families
- Guidance for Large or Extended Families Living in the Same Household
- Guide for Student Advocates
- Guide for Universities
- Guidelines for Creating Public Service Announcements (PSAs)
- Guidelines for Working with Interpreters for Counseling & Health Care Staff Working with Refugees
- Harnessing Volunteer Energy to Support and Welcome Refugees in Your Community
- Health Coverage Options for Afghan Evacuees
- Health of older refugees and migrants
- Hellooo America
- Help Your Child Learn to Read
- Helping Clients Navigate Times of Economic Hardship
- Helping Clients Overcome Employment Barriers
- Helping Clients Overcome Employment Barriers
- Helping Clients with Disabilities Naturalize
- Helping Refugees Integrate into National Schools
- Hiring Afghan Humanitarian Parolees: What Service Providers and Employers Need to Know
- HIV and Resettled Refugees
- Holiday Employer Outreach Cards
- Home Respiratory Precautions for Patients with Potentially Infectious Tuberculosis
- Home-Based Learning Templates
- Hotel Housekeeping Vocabulary Picture Guide
- Housing and Community Integration
- Housing in the United States
- How Are You Really Doing?
- How Can Supervisors and Organizations Support Staff Care?
- How Communities Can Respond to Grief
- How Companies can Mentor LGBTQ Refugees
- How do I Become a U.S. Permanent Resident?
- How do I get a Refugee Travel Document?
- How do I Help my Relative get Refugee or Asylee Status in the U.S.?
- How do I Show my Employer that I am Authorized to Work in the U.S.?
- How Local Voices Can Help Us Understand Refugee Integration
- How to Access and Print Your Lawful Record of Admission (I-94 Form)
- How to be Safe in an Earthquake
- How to Design and Measure a Successful Career Advancement Program
- How to Ensure Data Quality in Case Management: 4 Practical Strategies
- How to Help Someone with Mental Illness
- How to Protect Yourself from COVID-19
- How to Provide Person-Centered, Trauma-Informed Care for Older Refugees
- How to Safely Breastfeed If You Have COVID-19
- How to Safely Wear Your Mask
- How to Spot a Fake Job Offer
- How to Spot Scams and Fake News about COVID-19
- How to Take Your Tuberculosis (TB) Medicine
- How to Wash Your Hands
- HUD-Subsidized Refugee Residency Requirements
- Identifying and Responding to Forced Marriage in Refugee Communities
- Imam Wazir on Ramadan and the COVID-19 Vaccine
- Imam Wazir on Vaccinations in Islam
- Immigrant and Refugee Families
- Improving Cultural Competence: Treatment Improvement Protocol (TIP) Series, No. 59
- Improving Gender Equality through Basic Gender Analysis
- Improving Well-Being for Refugees in Primary Care: A Toolkit for Providers
- In Our Voices: The Journeys of LGBT Refugees and Asylees
- In Search of Safety: LGBTQ+ Refugee Protection and HIAS
- Increasing Board Involvement
- Indicator Matrix Template
- Information for Refugees and Asylees about the Form I-9
- Information Sheet for Afghan Parolees Departing Safe Havens
- Innovations in Building Meaningful Contact Across Difference
- Integrated Care Continuum for Survivors of Torture Instruction (SOT-ICC)
- Integrating Digital Citizenship into Refugee and Immigrant Youth Programs
- Integrating Refugee Mental Healthcare – RHS-15 and Healthcare Providers
- Integrative Healthcare Settings – Exploring Approaches and Benefits for Refugees
- Integrative Healthcare Settings – Information Guide
- Intersectionality matters: a guide to engaging immigrant and refugee communities to prevent violence against women
- Interview Behavior Videos
- Introducing Switchboard
- Introducing the Switchboard Evidence Database
- Introduction to Advocacy
- Introduction to Case Management
- Introduction to Data Analysis for Learning and Program Improvement
- Introduction to Mental Health
- Introduction to Program Design: Developing Your Theory of Change
- Introduction to Program Design: Developing Your Theory of Change
- Iraqi Refugee Health Profile
- Is Your Program Gender-Sensitive?
- Job Application Bingo
- Job Counseling for Career Pathways
- Job Counseling for Career Pathways
- Job Readiness Curriculum
- Job Skills Mentor Guidebook
- Journey to Resettlement: Refugee Experiences in Countries of Asylum
- Keep Taking Your Tuberculosis (TB) Medicine
- Keep Your Baby Healthy and Safe: Take These Steps During the COVID-19 Pandemic
- Key Components to Successful Advocacy
- Know Your Rights
- Labor Market Information for Refugee Employment Programs
- Language Access – Understand and Advocate for Your Clients’ Right to Interpretation Services
- Language at Home and in the Community: For Families
- Language at Home and in the Community: For Teachers
- Launching & Strengthening Career Pathways Programs: Approaches, Partnerships, and Funding Possibilities
- Launching and Strengthening Career Pathways Programs
- Lead in Imported Products
- Leaders of Tomorrow – Immigrant & Refugee Youth: A Guidebook on Leadership Development
- Leadership and Resilience Among Survivors of Violence and Torture
- Leading During Times of Transition: The Community View
- Leading during Times of Transition: The National View
- Leading During Times of Transition: The State View
- Learn About Immigration Pathways for At-Risk Afghans
- Learn to Easily and Accurately Collect Data with CommCare Mobile Technology
- Legal Guardianship for Refugee Children Living in the U.S. with Relatives
- Leveraging Feedback in Community Engagement
- Leveraging Feedback in Community Engagement
- Leveraging First Job Placements: How to be Strategic with Survival Jobs
- LGBT Refugee Resettlement Guidelines and Agency Self-Assessment
- Listening and Acting Quickly: Palm Card for Urgent Maternal Warning Signs
- Listening for Change: Motivational Interviewing Techniques for Client-Facing Staff
- Locating Federal (and State) Funding Opportunities
- M&E Plan Template and Checklist
- Making CLAS Happen
- Making the Most of Partnerships and Collaborations
- Managing Stress and Anxiety During COVID-19
- Managing Trauma: Tips for Supporting Refugee Teens in Schools, Refugee Resettlement, and Other Contexts
- Managing, Maintaining, Coping and Changing: A Series On Mental Health
- Masks Recommended for Everyone
- Maya Health Toolkit for Medical Providers
- Measles Spreads Easily
- Measures that are Appropriate for Refugee Children and Families
- Meat and Poultry Processing Facilities: Key Strategies to Prevent COVID-19 Infection among Employees
- Mental Health and Psychosocial Support (MHPSS) Curriculum
- Mental Health Care During Crises
- Mental Health Interpretation: Program Structures and Funding Challenges
- Mental Health Interpretation: Program Structures and Funding Challenges
- Mental Health Referral and New Provider Inquiry Forms
- Mental Health Screening Tools and Referral Networks
- Mental Health Screening Tools and Referral Networks
- Mental Wellness and Stress
- Methods Matter: 4 Questions to Consider When Choosing Data Collection Methods
- Mitigating Conflict among Refugee Communities
- Mitigating Conflict with Clients
- Mobile COVID-19 Vaccination Campaigns for Refugee, Immigrant and Migrant (RIM) Communities
- Monitoring & Evaluation for Economic Empowerment Programs
- Monitoring and Evaluation Glossary
- Monitoring Your SMART Objectives Facilitator’s Guide
- Multi-Language Seasonal Flu Factsheets
- Multilingual Health Information Videos
- Muslim Refugee Youth: Stories & Strategies Addressing Discrimination & Bullying
- My Body. My Health: A Health Education Toolkit
- National Origin Discrimination: Workplace Issues & Civil Rights Protections for Immigrant and Refugee Workers
- Navigating Chromebook Usage
- Needs Assessment Training Handbook
- Neighbors Together: Promising Practices to Strengthen Relations with Refugees and Muslims
- New Homes for New Refugees: A Template for Creating a Welcoming Landlord Network in your Community
- New Rule on Recognition and Accreditation
- New to Refugee Services? Free Training, Technical Assistance, and Tools to Help You in Your Work
- Newcomer Toolkit for Educators
- Obtaining Corporate Sponsors
- Online Sexual Abuse
- Operation Allies Welcome (OAW): Steps in the Process
- Operation Allies Welcome: Housing and Urban Development (HUD) Programs & Resources
- Organizational M&E Standards and Capacity Assessment
- Organizational Sustainability: A View from 3 Perspectives
- Orientation to Refugees for Question, Persuade, Refer (QPR) Trainers
- Out of Area Phone Contact
- Outreach to Faith-Based Organizations During COVID-19
- Overcoming Barriers to Adult Education: Strengths-based Strategies for Effective Enrollment and Retention
- Overcoming COVID Vaccine Hesitancy in Immigrant Communities
- Overview of the U.S. Naturalization Process and Citizenship Benefits
- Panel Discussion on Fundamentals of Equity and Resettlement
- Parenting in a New Context: Strategies for Practitioners Supporting Refugee and Immigrant Caregivers
- Parole and Beyond for Afghan Nationals
- Partnering with Parents and Families to Support Immigrant and Refugee Children at School
- Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students
- Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students
- Partnering with Universities
- Partnering with VOLAG Affiliates
- Pharmacy Education Series
- Planned Giving Overview
- Planning for and Launching Capital Campaigns
- Please Repair – An Illustrated Guide
- Please Wear a Mask
- Polio Spreads Easily
- Post-Traumatic Stress Disorder
- Practical Approaches for Discussing COVID-19 Vaccines with Clients
- Pre-requisites for Foundation Fundraising
- Pregnancy and Childbirth for Women Affected by Female Genital Cutting (FGC)
- Pregnant or just had a baby? Take These Steps to Protect Yourself from COVID-19
- Prepare Your Family
- Preparing for COVID-19
- Preparing for Data Analysis
- Preparing Your Elevator Speech
- Presenters’ Guide
- Preventing Discrimination is Good Business
- Preventing Occupational Hazards by Promoting Organizational Resilience
- Preventing Sexual Assault
- Program Activity to Address Conflict
- Program M&E: A Path Towards Program Improvement and Better Outcomes for Refugee Clients
- Program Maturity Self-Assessments
- Promoting a Culture of Welcome for Refugees in Schools: Approaches & Opportunities
- Promoting Refugee and Community Wellness
- Promoting Safety With Our Clients
- Promoting Your Clients’ Financial Wellbeing
- Protect Children from Lead with Healthy Foods
- Protect Yourself. Protect Your Community. Get Vaccinated.
- Psychological First Aid (PFA) during COVID-19 Response
- Psychological First Aid (PFA) for Displaced Children and Families
- Psychological First Aid (PFA) for Unaccompanied Children (UC)
- Psychological First Aid (PFA) to Support Clients Affected by the Crisis in Afghanistan
- Psychological Issues in Navigating the Asylum Process
- Public Service Announcement – How To Wear a Mask
- Public Service Announcement – I Think/Know I Had COVID-19
- Public Service Announcement: Key Times to Wear a Mask
- Public Transportation Navigation Cards
- Questions and Answers About Tuberculosis
- Quick Reference Table: Overview of Common Data Collection Methods
- Quick Tips on Data Quality – Animated Excerpt from the META Podcast
- Racial Justice in Humanitarian Work Session 1: Introduction
- Racial Justice in Humanitarian Work Session 2: Indigenous Nations’ Power and Law of the Conquerors
- Rainbow Bridges: A Community Guide to Rebuilding the Lives of LGBTI Refugees and Asylees
- Rainbow Response: A Practical Guide to Resettling LGBT Refugees and Asylees
- Raising a Girl: A Handbook for Newcomer Mothers and Daughters
- Raising Children in a New Country: An Illustrated Handbook
- Raising Teens in a New Country: A Guide for the Whole Family
- Raising Teens in a New Country: Using the BRYCS Guide in Your Work with Refugee Families
- Raising Young Children in a New Country: Supporting Early Learning and Healthy Development
- Ramadan and the COVID-19 Vaccine
- Reading Tip Sheets for Parents
- Recommendations for Welcoming and Inclusive Vaccination Sites
- Recruiting Motivated and Effective Board Members
- Reflections Series: How COVID-19 Changed Our Lives
- Refugee Adult Education: Improving Participation, Partnerships, and Program Design
- Refugee Benefits for Asylees
- Refugee Children Exposed to Intimate Partner Violence: Doubly Vulnerable
- Refugee Children in U.S. Schools: A Toolkit for Teachers and School Personnel
- Refugee Health Screener-15 (RHS-15) Packet
- Refugee School Impact (RSIG) Series
- Refugee Services Core Stressor Assessment
- Refugee Suicide Prevention
- Refugee Suicide Prevention Training
- Refugee Suicide Prevention Training – Nepali
- Refugee Training and Orientation: A Guide and Workbook for Service Providers
- Refugee Volunteer Recruitment Video
- Refugee Wellness Country Guide – Burma (Myanmar)
- Refugee Wellness Country Guide – Burma (Myanmar) Rohingya
- Refugee Wellness Country Guide – Democratic Republic of Congo
- Refugee Wellness Country Guide – Federal Republic of Somalia/Somalia
- Refugee Wellness Country Guide – Iraq
- Refugee Wellness Country Guide – Syrian Arab Republic
- Refugee Youth Mentoring: Essential Elements for Effective Programs
- Refugees @ Work 2.0
- Refugees and Asylees Have the Right to Work
- Refugees and Asylees Have the Right to Work – Information for Employers
- Refugees and Substance Use in the Karen Community
- Refugees and the Affordable Care Act (ACA) Video
- Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers
- Refugees from Burma: Considerations for Health Providers
- Rental Assistance Call to Action
- Reopening After COVID-19 Closures: A Conversation Among Refugee Service Providers
- Report Writing Q&A with ORR
- Reporting Well Resource Booklet
- Research/Evaluation After-Action Review Meeting Template
- Research/Evaluation Roles and Responsibilities Mapping Template
- Research/Evaluation Time & Effort Calculator
- Resettling to the United States during the COVID-19 Pandemic
- Resettling to the United States During the COVID-19 Pandemic
- Resilience among Refugee Youth and Families
- Resilience among Refugee Youth and Families
- Resource Guide for Serving Refugees with Disabilities
- Resources and Tips for Promoting Citizenship in Your Community
- Resources for Staff New to Serving Survivors of Torture
- Revenue and Expenses Template
- Review of Child and Adolescent Refugee Mental Health
- Safe Sleep 101
- Safe Sleep Brochure
- Safety During Client Home Visits Checklist
- Safety Planning with Foreign National Children and Youth Survivors of Trafficking
- Safety Planning with Unaccompanied Refugee Minors
- Sample Client Rights and Responsibilities Form
- Sample Data Quality Assurance Standard Operating Procedures (SOPs)
- Sample Informed Consent Form
- Sample Refugee Services Volunteer Application
- Schoology Overview
- Script – Health Care Provider’s Introduction for Working with Telephone/Remote Interpreters
- Scripts for Working with Interpreters
- Service Provider Roundtable: Supporting Afghan Women
- Service Request Form for Tenants
- Services to Older Adult Refugees: Successes, Lessons Learned and Recommended Best Practices
- Setting Up Grants Management Systems
- Sex Trafficking of Minors: Know the Process, Look for the Signs
- Sexual and Gender Minority Refugees Safe Space Checklist
- Sexual Orientation, Gender Identity, and Gender Expression: Essential Terminology for the Humanitarian Sector
- Short-to Long-Term Economic Integration for Refugee Employment: Using Theories of Change to Design a Job Upgrade Program
- SIV Stories: Starting Anew in the United States – Ahmad and Friends
- SIV Stories: Starting Anew in the United States – Jalal and Family
- SIV Stories: Starting Anew in the United States – Qahtan and Leen’s Family
- SIV Stories: Starting Anew in the United States – Working with Your Resettlement Agency
- Six Principles of Adult Learning
- SMART Indicators Checklist, with Case Study
- Social Distancing Guidelines
- Social Media Graphics – COVID-19 Vaccine Facts
- Social Media Graphics – Get the Facts
- Social Media Graphics – I Got My COVID-19 Vaccine
- Social Media Graphics – Protect Yourself. Protect Your Community. Get Vaccinated.
- Somali Refugee Health Profile
- Somali Refugee Women: Learn about your Health!
- Stand Together: Messaging about Muslims and Refugees in Challenging Times
- Starting a Conversation with Your Doctor for Women and Girls Who Have Experienced Female Genital Cutting (FGC)
- Starting a Social Enterprise
- Stop Germs, Stay Healthy!
- Stop Germs, Stop Flu!
- Store Emergency Water (Liters)
- Stories of Hope from Bhutanese Refugees: Moving from Distress to Wellness
- Strategies for Supporting Refugee Families Enrolled in TANF and RCA
- Strengthening Refugee Integration through Community Resource Mapping
- Strengths-Based Approach
- Student-Centered Learning
- Substance Abuse and the Torture Survivor Experience
- Substance Abuse Disorder
- Substance Abuse or Dependence
- Suicidality Among Refugees
- Suicidality Among Refugees: Program Approaches and Community Responses
- Suicide and Refugee Children and Adolescents
- Supporting Afghan Students in Schools & Youth Programs in the United States
- Supporting Clients During Times of Economic Hardship: Accessing Unemployment Insurance Benefits
- Supporting Clients During Times of Economic Hardship: Doing Job Development in an Economic Recession
- Supporting Immigrants & Refugees During Remote Learning
- Supporting Newcomer Students through Parent Civic Engagement in Schools
- Supporting Refugee Students and Families in Home-Based Learning
- Supporting the Career Pathways of Female Clients
- Supporting Workers from Refugee, Immigrant, and Migrant Communities
- Supporting Young English Learners at Home: Family and Caregiver Activities
- Symptoms of Coronavirus (COVID-19)
- Syrian Refugee Health Profile
- Take Fifteen: Assess Mental Health, Build Trust, Create Safety, and Decrease Stigma in 15 minutes
- Talking Points for Those Who Welcome Refugees
- Talking Points: Head Start and Refugee Provider Communication Guide
- Talking Points/Script for Messaging about Ramadan and COVID-19 Vaccines
- Talking to Children about War and Terrorism
- Taste of Belonging: A Collection of Recipes and Ways to Strengthen Community Across Differences
- Temporary Protected Status (TPS)
- Temporary Protected Status (TPS) and Deferred Enforced Departure (DED) for Venezuela
- Temporary Protected Status (TPS) for Burma (Myanmar)
- Temporary Protected Status (TPS) for Somalia
- Temporary Protected Status (TPS) for Yemen
- Temporary Protective Status (TPS) for Haiti
- The 2020 Census: What You and Your Clients Need to Know
- The ACA and Refugee Health – Expanding Health Insurance Access, Benefits and Protections
- The ACA and Refugee Health – Expanding Health Insurance Coverage for Refugee Children, Families and Young Adults
- The Alcohol, Smoking and Substance Involvement Screening Test (ASSIST) and Feedback Card
- The Bhutanese Refugee Experience
- The Business Case for Investing in Refugee Talent
- The Five C’s of Good Case Notes
- The Gift of Language
- The Golden Ticket: Accessing Financial Aid for Refugee Youth and Adults
- The Importance of Client Choice
- The Science of Empathy, Empathic Reflection, and Empathic Regulation in Clinical Care
- The Somali Refugee Experience
- The U-Curve of Cultural Adjustment
- The U.S. Refugee School Impact Program
- The Welcoming Economies Playbook: Strategies for Building an inclusive Economy
- Theory of Change and Logical Framework (Logframe) Templates
- Therapy for Refugees and Torture Survivors: New H.E.A.R.T. Model
- Think Tuberculosis (TB)
- Thinking Outside the Box: Innovative Pathways to Refugee Employment
- Time Management Resource Booklet
- Time Management Techniques for Case Managers
- Tip Sheet for Financial Aid Administrators Working with Refugee and Asylee Students
- Tips and Strategies for Culturally Sensitive Care
- Tips for Starting Up a New Grant
- To Speak or Not to Speak about Past Trauma: Shifting the Focus to the Present Impacts of Current Events and Assimilation on Immigrant Children
- Torture Survivors Video Series
- Trauma-Informed Care: Movement Towards Practice
- Trauma-Informed Care: Movement Towards Practice
- Trauma-Informed Care: Preventing Crises and De-escalating Difficult Situations
- Trauma-Informed Care: Preventing Crises and De-escalating Difficult Situations
- Trauma-Informed Care: Understanding and Addressing the Needs of Unaccompanied Children (UC)
- Trauma-Informed Care: Understanding and Addressing the Needs of Unaccompanied Children (UC)
- Trauma-Informed Strategies To Engage With Youth Seeking Asylum
- Trauma-Informed Work with Asylum-Seeking Youth at the Border
- Traumatic Separation and Refugee and Immigrant Children: Tips for Current Caregivers
- Tuberculosis (TB) and One Man’s Story
- Tuberculosis Cultural Quick Reference Guide: Afghanistan
- Tuberculosis, Germs, and Medicine
- Two Exciting Ways to Use Mobile Data Collection in Refugee Programs
- U.S. Citizenship Application Process Slides
- U.S. Citizenship Application Process Workshop Evaluation
- U.S. Citizenship Practice Questions & Answers
- U.S. Employers’ Guide to Hiring Refugees
- U.S. Employers’ Guide to Hiring Afghan Refugees
- U.S. Rights and Responsibilities
- Unaccompanied Children (UC) and Unaccompanied Refugee Minors (URM) Infographics
- Unaccompanied Refugee Minors (URM) Program
- Unaccompanied Refugee Minors (URMs) Graduation Recognition Program
- Understand Your Rights & Responsibilities in the United States
- Understanding How an Immigrant Family Navigates Family Trauma
- Understanding Refugee Trauma
- Understanding the Mental Health Needs of Unaccompanied Children (UC) in the United States
- Understanding Trauma in Refugee Youth: Pre-flight, Flight, & Post-flight
- Urgent Maternal Warning Signs
- US Job Cycle Card Sort Game
- USCIS Welcomes Refugees and Asylees Brochure
- USDA Rural Housing Service Program: An Available Option for the Afghan Resettlement Program
- Using Data from the American Community Survey (ACS) to Understand the Social and Economic Outcomes of Refugee Resettlement
- Using Data to Tell the Stories of Our Immigration Programs
- Using Manure and Compost Safely
- Using Participatory Methods for More Inclusive Project Design and Monitoring and Evaluation (M&E)
- Using Volunteers to Promote Citizenship
- Vaccine 101: Information for Organizations Serving RIM Communities
- Vaccine Hesitancy
- Vaccine Testimonial Quote Graphics
- Virtual Communication Guide
- Volunteer Management Handbook for Refugee-Led Organizations
- Ways to Use Cultural Backgrounders
- We’re All in this Together: Refugee Allies Speak Out
- Welcome Booklet for Refugees: Information about COVID-19
- Welcome to the United States: A Guide for New Immigrants
- Welcome to Your New Home – An Illustrated Guide
- Welcome Video Describing Current COVID-19 Situation in U.S.
- Welcoming Afghan Refugees
- Welcoming Afghan Students and Families: A Workshop for US Educators
- Welcoming Refugee Students – Guides for Classroom Teachers, School Nurses, School Administrators, School Counselors, Peer Mentors, and Parents
- Welcoming Refugees in Rural Communities: Promising Examples from the Field
- Welcoming Standard
- What are the best strategies for emergency preparedness and emergency information dissemination among resettled refugees?
- What is Contact Tracing?
- What is Motivational Interviewing?
- What is Technical Assistance (TA?)
- What is the evidence for improving the employment outcomes of refugee women through employment programs?
- What is the evidence for strengths-based and trauma-informed approaches?
- What is the impact of cultural competence training among health and mental health providers?
- What is the impact of peer support groups on refugees’ mental health?
- What is the Public Charge Standard?
- What Now? Post-High School, College & Career Readiness for Refugee Youth
- What to Expect from an Interpreter: Communicating Effectively with Your Child’s School
- What works to build welcoming and inclusive communities?
- What works to improve digital inclusion among resettled refugees?
- What works to improve mental health of refugee children and adults?
- What works to prevent and respond to intimate partner violence among refugees?
- What works to reduce burnout and vicarious trauma among refugee service providers?
- When You are Sick
- Who are Refugees and How Do They Arrive in the United States?
- Who are Refugees and How Do They Arrive in the United States? Understanding the Refugee Resettlement Process
- Who are the Afghan Newcomers? Understanding the Background and Socio-cultural Strengths and Needs of Afghan Evacuees to the U.S.
- Why and How You Should Wear a Face Mask During the COVID-19 Pandemic
- Why I Got My COVID-19 Vaccine
- Why We Should Integrate Gender into our M&E Systems
- Women @ Work: Creative Strategies for Female Economic Empowerment
- Workers with Temporary Protected Status, Protect Your Right to Work
- Workforce Innovation and Opportunity Act (WIOA) for Refugees
- Working Clinically with Traumatized Refugee Children and Families
- Working Clinically with Traumatized Refugee Children and Families
- Working With Diverse Student Groups
- Working With Survivors of Torture: The Mind-Body Connection
- Workplace Health and Safety
- You Can Have Tuberculosis (TB) and Feel Healthy
- You Can Prevent Carbon Monoxide Exposure
- You Have Tuberculosis/TB Infection (A Type of TB)
- You Know Your Body Best: Palm Card for Urgent Maternal Warning Signs
- Your Mental Health and COVID-19
- Your Work is Essential! Protect Yourself and Others from Flu and COVID-19 this Fall and Winter
Posts
- 5 Mapping Strategies for Employer Outreach
- 5 Tips for New Employment Staff
- 5 Ways to Support Your Clients’ Financial Wellbeing
- 7 Tips for Supporting Staff Through a Database Transition
- 7 Tips if You’re New to Job Development
- A Collection of Resources for Onboarding New Refugee Service Providers
- A Few Ways to Engage Volunteers in your Employment Program
- A Round-Up of Multilingual Resources on COVID-19
- A Round-up of Resources for Serving Afghan Evacuees
- A Round-up of Resources for Social Work Month
- A Round-up of Resources on Community Engagement
- A Round-up of Resources on Project Design
- Announcing the New Annual Survey of Refugees
- Data Visualization Made Easy: Program Output Data Before and After
- Data-Driven Job Upgrade Programs: 2 Questions to Ask when Measuring Changes in Client Income
- Does Self-care Really Matter to My Health or Identity?
- Educating Your Clients on Their Rights Regarding Workplace Harassment
- Emergency Rental Assistance Programs: Opportunities for Refugees and other ORR-Eligible Clients
- From Pediatric Developments to Employer Mandates: Five New COVID-19 Vaccination Facts to Know
- Getting More from Your ORR-6 Data: What’s the Value of ORR-6 Data to You?
- Giving Thanks As We Approach World Refugee Day
- Head, Heart, Hands: A Strategy for Employer Conversations
- Helping Newcomers Access WIOA-funded Adult Integrated Education and Training (IET)
- Helping Refugee Children and Parents Cope During the COVID-19 Crisis
- Helping Refugee Clients Cope During the COVID-19 Crisis
- Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis
- High-Paying Jobs Refugees can Access without a Bachelor’s Degree
- How States and Other Refugee Service Providers are Using Infographics to Engage Communities
- How States Are Using Better Data to Help Refugees
- How States Can Benefit from Switchboard’s New Data Toolkit: A Perspective from a State Refugee Coordinator
- How to Ensure Every Eligible Family is Benefiting from the Child Tax Credit
- How to Help Clients Complete the New 2020 Form W-4
- How to Maintain a Community-Centered Approach While Developing Vaccine Messaging
- How to Talk With Clients about COVID-19 Vaccines for Children and Youth
- Interactive Data Sources for Refugee Service Providers #1: UNHCR Resettlement Data Finder
- Interactive Data Sources for Refugee Service Providers #2: IOM Migration Data Portal
- Interactive Data Sources for Refugee Service Providers #3: MPI Data Hub
- Is Your Data Tidy? Tips from the Experts to Speed Analysis and Save You Time
- Job Corps Provides Opportunities for Refugee Young Adults
- Job Counseling for Career Pathways: Asking the Right Questions
- Job Development During the COVID-19 Crisis
- Language Access in Times of Crisis: Getting Started With Video Remote Interpreting
- Laughter and Trauma
- Leveraging Volunteers Remotely during COVID-19 to Support Ongoing Economic Integration
- Making Remote Work Successful: 6 Tips for Being IT-Ready to Work from Home
- Making Remote Work Successful: Tips for Employees Working Remotely
- Making Remote Work Successful: Tips for Managing Remote Workers & Teams
- On World Day against Trafficking, a Round-up of Anti-Trafficking Resources
- Overcoming the Financial Challenge of Higher Education
- Partnering with School Districts during COVID-19: Tips for Refugee Service Providers
- Persevering during Times of Transition: Beyond Inviting Refugees to the Table
- Persevering during Times of Transition: Lessons from Leaders across the Resettlement Field
- Providing Successful Remote Services During the COVID-19 Crisis: Tips from the International Institute of New England
- Reflections on World Refugee Day
- Refugees and Asylees Have the Right to Work: Busting Three Myths about Social Security Delays & Work Authorization
- Refugees and Asylees Have the Right to Work: Overcoming Two Key Challenges when Communicating with Employers about Work Authorization
- Remote Job Readiness Resources for Clients with Lower Levels of Digital Literacy
- Remote Job Readiness Resources: Tips and Materials for Clients with Online Access
- Resource Round-Up: Confronting, Reporting, and Healing After Anti-Asian Hate Crimes
- Resource Round-Up: Creating Safe Spaces for LGBTQ+ Clients
- Resource Round-up: Multilingual Tutorials on Zoom and Other Online Platforms
- Resource Round-up: Workplace Safety for Essential Workers
- Responding to Questions and Concerns about the COVID-19 Vaccine, Including During Ramadan
- Resume Writing for Entry-Level Positions
- Sharing Refugee Stories to Build Community Support
- Supporting Clients and Staff Affected by the Crisis in Afghanistan
- Supporting Clients Experiencing Housing Insecurity: Tips and Multilingual Materials on Housing Relief Legislation
- Supporting Refugees and Immigrants to Complete the 2020 Census During COVID-19
- Talking about Race and Racism: Preparing for Conversations with Refugee Clients
- Talking about Race and Racism: Tips for Conversations with Refugee Youth
- Talking about Race and Racism: Tips for Participating in Introductory Conversations
- Targeted Volunteer Recruitment for Employment Programs
- Three Steps You Can Take to Support Clients’ Food Security
- Unaccompanied Children: Factors in Successful Integration
- Understanding and Benefiting from Corporate Volunteering
- Using Data to Tell Program Stories…Without Putting Your Audience to Sleep
- Wellbeing for Refugee Service Providers during COVID-19: Am I Ok?
- Wellbeing for Service Providers during COVID-19: Managing our Own Emotional Needs While Helping Refugee Clients
- Wellbeing for Service Providers: How Can Organizations Support Staff through the COVID-19 Pandemic?
- What Can We Do to Protect Clients and Staff? Tips for Getting Started with Safeguarding and Protection
- What Can You Expect from Switchboard in the New Year? Findings from our External Evaluation and Needs Assessment
- What Federal Benefits and Services are Available to Afghan Parolees?
- What is a Community of Practice?
- When Serving Highly Skilled Refugees, You Don’t Need to Re-invent the Wheel!
- When’s that Report Due Again? How to Develop a Monitoring and Evaluation Workplan
- Why Job Development Should Speed Up When Hiring Slows Down
- Why the Name Switchboard?
- Why We Should Have Developed our Logic Model before Our Project Narrative — Not the Other Way Around
- Worker’s Rights Review
- You Asked, We Acted: New Features on the Switchboard Website
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Toolkit
Supporting Afghan Students in Schools & Youth Programs in the United StatesIn the 2021-22 school year and beyond, schools across the United States will enroll significant numbers of children and youth from Afghanistan. These students fled…
Guide
Afghan BackgrounderThis backgrounder contains historical, political, and cultural information to cultivate a general understanding of Afghans arriving in the U.S. The ongoing crisis in Afghanistan is…
Archived Webinar
Who are the Afghan Newcomers? Understanding the Background and Socio-cultural Strengths and Needs of Afghan Evacuees to the U.S.Hosted on October 26, 2021, this training was delivered by Farid Saydee, President of Language Mentors International; Durana Saydee, Research Associate with Language Mentors International;…
Video
Who are Refugees and How Do They Arrive in the United States?This animated video explains the process of refugee resettlement, from flight and displacement to arrival and integration, through the true story of a family’s resettlement…
