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- “I Have”, “I Am,” and “I Can”: Serving Students with Interrupted Formal Education
- “I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards
- “You are Safe Here”
- “You are Safe Here” Printable Pins
- 10 Interview Prep Best Practices
- 10 Things You Can Do to Manage Your COVID-19 Symptoms at Home
- 2020 Census Flyer
- 2020 Census Postcard
- 3 Steps for Developing Key Evaluation Questions
- 3 Steps for Developing Stronger Program Reports
- 4 Practical Tips for Improving Data Quality in Case Management Programs, with Case Study
- 4 Tips for Effective Employer Conversations
- 5 Questions for Obtaining Meaningful Informed Consent
- 5 Steps for Choosing Data Collection Methods
- 5 Steps for Establishing Productive Research Partnerships
- 5 Steps for Planning Focus Group Discussions
- 5 Steps for Planning Surveys
- 5 Steps for Using Data to Tell Program Stories
- 5 Tips for M&E Culture Change
- 7 Steps for Developing Theories of Change, with Case Study
- 7 Tips for Developing Data-Driven, Evidence-Based Programs
- 8 Tips for Using Logic Models to Improve Project Design and M&E, with Case Study
- A Fraud Handbook for Recent Refugees and Immigrants
- A Look at Switchboard’s FY19 Needs Assessment
- A Path to Food Security & Nutrition for Refugees & Immigrants in the U.S: Building an Evidence Base
- A Rainbow Retrospective: Reflecting on best practices and successes from the field
- A Religious Call to Action: Supporting LGBT Refugees within Communities of Faith
- A Tip for Working with Congolese Refugees
- About Switchboard
- Abusing Alcohol and Drugs
- Access to Mental Health Services For Refugees and Other Vulnerable Immigrants in the U.S.
- Access to Mental Health Services for Refugees and Other Vulnerable Immigrants in the U.S.: Overcoming Barriers and Strengthening Enabling Factors
- Accessing Federal Student Aid for Refugee Youth and Adults: Resources and Tips for Successful Application Processing
- Active Tuberculosis (TB) Disease
- Adjusting to Life & Work in the U.S. – Advice from Clients to Case Managers
- Adjusting to Life & Work in the U.S. – Advice from Established Clients to Newly Arrived Clients
- Adjusting to Life & Work in the U.S. – Perspectives from Refugee Women
- Adjusting to Life & Work in the U.S. – Perspectives from Refugee Youth
- Advancing Goals in Community Engagement: Editable Outreach Templates
- Advancing the Response to COVID-19: Sharing Promising Programs and Practices for Racial and Ethnic Minority Communities
- Advocacy Targets and Methods
- Advocacy vs. Lobbying
- Alcohol Use Disorders Identification Test (AUDIT)
- Alternative Therapeutic Approaches to Refugee Mental Health
- Alternative Therapeutic Approaches to Refugee Mental Health
- An Outline of a Best Practice Model for Working With Survivors of Torture
- An Overview of Fostering Community Support for Refugees
- Announcing A Guide to Labor Market Information for Refugee Employment Programs
- Annual Appeals
- Annual Reports
- Answering Difficult Questions
- Anti-Bullying Instructional Resources
- Ask an Expert: Creating Engaging Virtual Trainings and Meetings
- Ask an Expert: Self-Care Q&A
- Basic Gender Analysis Workplan Template
- Becoming a Citizen Marketing Flyer
- Becoming a U.S. Citizen Through Naturalization
- Benefits of Becoming a U.S. Citizen
- Bhutanese Refugee Health Profile
- Board Development for ECBOs
- Boundaries – Protecting Clients and Ourselves
- Boundaries in the Electronic Age
- Broadening Scope as an ECBO Q&A
- Brochure – A Landlord’s Guide to Renting to Refugees
- Brochure – Renting Housing in the United States – A Guide for New Americans
- Budgeting for Research and Evaluation Tipsheet & Checklist
- Building a Community Together
- Building a Culturally Informed Network of Refugee Mental Healthcare Providers
- Building a Culturally Informed Network of Refugee Mental Healthcare Providers
- Building and Sustaining Community Collaborations for Refugee Welcome
- Building Bridges – a Guide to Planning and Implementing Cross-Service Training
- Building Cohesive Communities in an Era of Migration and Change
- Building Community Through Music
- Building Meaningful Contact: A How To Guide
- Building Welcoming Schools
- Building Your Capacity to Address Conflict
- Burmese Refugee Health Profile
- Carbon Monoxide Safety
- Career Pathways in Education: Using Your Foreign Education in the U.S.
- Career Pathways in Engineering: Using Your International Education in the U.S.
- Career Pathways in Information Technology: Using Your Foreign Education in the United States
- Career Pathways in Nursing: Using Your Foreign Education in the United States
- Career Pathways in Pharmacy: Using Your Foreign Education in the United States
- Careers & Connections: A Program Planning and Implementation Guide for Employment Mentoring
- CARES Act: How Does Pandemic Relief Impact Me As A Refugee?
- Case Management 101
- Celebrating World Refugee Day: Understanding Refugee Experiences and Improving Services
- Central American (Guatemalan, Honduran, Salvadoran) Minor Refugee Health Profile
- Child Maltreatment Prevention Curriculum
- Children of War: A Video for Educators
- Citizenship Application Navigator Training Guide
- Cleaning Hands with Hand Sanitizer
- Clinical Approaches in Integrative Healthcare
- Clinical Approaches in Integrative Healthcare
- Clinical Care for Refugees with HIV Infection
- Cloth Face Mask Guidelines
- Cognitive Load and Memory
- Collaborating with Mainstream Workforce Development and Taking Advantage of Federal Workforce Development-funded Training Opportunities
- Collecting and Analyzing Data for Learning and Program Improvement
- Collecting Client Feedback Data
- Collecting Client Feedback Data
- Community Conversations: An Introduction to Female Genital Cutting (FGC)
- Community Engagement – Effective Messaging and Trauma-Informed Care Approaches
- Community Resource Mapping Templates
- Community-Led COVID-19 Messaging: Practical Tools for Building Hyperlocal Custom Communications
- Community-led Messaging for COVID-19 Contact Tracing
- Congolese Refugee Health Profile
- Connecting to Businesses
- Connecting to Established Immigrant Groups and Advocacy Organizations
- Connecting to Nonprofit Associations and TA Providers
- Coping with Stress During COVID-19
- Coping with Stress During the 2019-nCoV Outbreak
- COVID Vaccinations: Practical and Ethical Considerations
- COVID-19 Automated Call System
- COVID-19 Vaccine Fact Sheet
- COVID-19 Vaccine Poster Kit
- COVID-19 Vaccine Social Media Graphics
- COVID-19 Vaccines
- COVID-19 Vaccines: A National Learning Session from the Frontlines of Refugee, Migrant, and Immigrant Health
- COVID-19: How to Protect Yourself and Stop the Spread of the Virus
- COVID-19: Understanding Guidance and Rules
- COVID-19: Understanding Guidance and Rules
- Creating a Positive Learning Environment
- Cultural Backgrounder: Bhutanese Refugee Families
- Cultural Backgrounder: Refugee Families from Burma
- Cultural Backgrounder: Refugee Families from Iraq
- Cultural Backgrounder: Refugee Families from Somalia
- Cultural Competence in Refugee Service Settings: Guidance for Service Providers Based on a Scoping Review of the Literature
- Cultural Competence in Refugee Service Settings: What Does the Research Tell Us?
- Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices
- Data Analysis and Action Planning Templates
- Data Collection Offers Opportunities for Unpacking the Refugee Experience
- Data Collection Planning Worksheet
- Data Quality in Case Management
- Data Visualization Examples Template
- Data Visualization in Excel Made Easy
- Data-Driven State Refugee Programs: Lessons from the Field on Managing, Analyzing, and Using Data to Improve Refugee Programs
- Data-Driven State Refugee Programs: Lessons from the Field on Using Data to Improve Refugee Programs
- Demystifying Strengths-Based Services to Foster Refugees’ Resilience
- Demystifying Strengths-Based Services: Fostering Refugees’ Resilience in Resettlement
- Developing Strong Program Reports
- Diagram: The Data-Driven & Evidence-Based Program Cycle
- Diversifying Resources
- Diversifying Your Client Base: Increasing Enrollment of Asylees, Special Immigrant Visa (SIV) Holders, and Others in ORR programs
- Documenting Your Casework
- Domestic-Intimate Partner Violence Programs, Policies, and Partnerships
- ECBO Capacity Assessment
- ECBO Fundraising Q&A
- Effective Messaging and Trauma Informed Care Approaches
- Effective Presentation of Data for Reports, Winning Proposals and Outreach
- Employment Authorization Documents: Reference Guide for Refugee Service Providers
- Employment in the United States
- Employment Rights and Resources for Refugees and Asylees
- End-of-Project Learning Meeting Template
- Engaging Local Leaders to Foster Welcoming Communities
- Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees
- Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees
- Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource
- Enhancing Empathy by Measuring Torture Symptoms with Survivors
- Enhancing the Lives of Older Refugees
- Enrolling Refugee Children in U.S. Schools
- Establishing & Maintaining Inclusive Emergency Management with Immigrant & Refugee Populations
- Evidence-Based Refugee Youth Mentoring: Essential Ingredients!
- Exploring Policy Challenges, Solutions, and Resources for Addressing Trauma Among Refugee Youth
- Faces of Resettlement
- Family Engagement with Refugee Populations
- Farmer Health and Hygiene
- Federal Funding and Proposal Writing
- Female Genital Cutting (FGC) Backgrounder
- Female Genital Cutting (FGC) Fact Sheet for Educators
- Female Genital Cutting (FGC) Fact Sheet for Health Practitioners
- Female Genital Cutting (FGC) Fact Sheet for Obstetric Care
- Female Genital Cutting (FGC) Fact Sheet for Resettlement Providers
- Fight the Flu
- Financial Aid for Refugee and Asylee Students
- Financial Capability for Refugees: Promising Practices for Upward Economic Mobility
- Financial Literacy: How to Teach the Basics
- Finding and Preparing Refugee Clients for Media Interactions
- Finding Common Ground in a Garden
- Finding Common Ground: Stay-at-home Mom and Sudanese Refugee Share Culture and Welcome
- Finding Prospective Donors – Private Funders and Foundations
- Finding Skilled Volunteers
- Food Service Vocabulary Picture Guide
- Forming a 501c3 as an ECBO Q&A
- Fostering Refugee Engagement in Community Building
- From a Refugee to a State Refugee Coordinator
- From Learning to Action
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?
- Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?
- Fundraising for Torture Treatment
- Gender Analysis Project Risk Matrix
- Gender Equality in Program Design Checklist
- Gender Equality in Service Programs Continuum
- Getting and Staying Well for Congolese Refugees
- Getting Your Board Involved in Fundraising
- Government Imposter
- Grant Proposal Budgeting
- Grant Writing
- Grant Writing 101 – Self-Assess Your Proposal
- Grief and Healing Information Guide
- Group Application Workshop for Refugee Adjustment of Status Applications
- Group Techniques in Evaluation
- Group Work With Survivors of Torture: Engaging Communities
- Growing Up in a New Country: A Positive Youth Development Toolkit for Working with Refugees and Immigrants
- Guardianship Fact Sheet for Staff Assisting Refugee Families
- Guidance for Large or Extended Families Living in the Same Household
- Guidelines for Working with Interpreters for Counseling & Health Care Staff Working with Refugees
- Harnessing Volunteer Energy to Support and Welcome Refugees in Your Community
- Health of older refugees and migrants
- Hellooo America
- Help Protect Yourself and Others in Public Settings
- Helping Clients Navigate Times of Economic Hardship
- Helping Clients Overcome Employment Barriers
- Helping Clients Overcome Employment Barriers
- Helping Clients with Disabilities Naturalize
- HIV and Resettled Refugees
- Holiday Employer Outreach Cards
- Home Respiratory Precautions for Patients with Potentially Infectious Tuberculosis
- Home-Based Learning Templates
- Hotel Housekeeping Vocabulary Picture Guide
- Housing and Community Integration
- Housing in the United States
- How Are You Really Doing?
- How Can Supervisors and Organizations Support Staff Care?
- How Communities Can Respond to Grief
- How do I Become a U.S. Permanent Resident?
- How do I get a Refugee Travel Document?
- How do I Help my Relative get Refugee or Asylee Status in the U.S.?
- How do I Show my Employer that I am Authorized to Work in the U.S.?
- How Local Voices Can Help Us Understand Refugee Integration
- How to be Safe in an Earthquake
- How to Design and Measure a Successful Career Advancement Program
- How to Ensure Data Quality in Case Management: 4 Practical Strategies
- How to Protect Yourself from COVID-19
- How to Provide Person-Centered, Trauma-Informed Care for Older Refugees
- How to Spot a Fake Job Offer
- How to Wash Your Hands
- HUD-Subsidized Refugee Residency Requirements
- Immigrant and Refugee Families
- Improving Cultural Competence: Treatment Improvement Protocol (TIP) Series, No. 59
- Improving Gender Equality through Basic Gender Analysis
- Improving Well-Being for Refugees in Primary Care: A Toolkit for Providers
- In Our Voices: The Journeys of LGBT Refugees and Asylees
- In Search of Safety: LGBTQ+ Refugee Protection and HIAS
- Increasing Board Involvement
- Indicator Matrix Template
- Information for Refugees and Asylees about the Form I-9
- Innovations in Building Meaningful Contact Across Difference
- Integrated Care Continuum for Survivors of Torture Instruction (SOT-ICC)
- Integrating Digital Citizenship into Refugee and Immigrant Youth Programs
- Integrating Refugee Mental Healthcare – RHS-15 and Healthcare Providers
- Integrative Healthcare Settings – Exploring Approaches and Benefits for Refugees
- Integrative Healthcare Settings – Information Guide
- Interview Behavior Videos
- Introducing Switchboard
- Introducing the Switchboard Evidence Database
- Introduction to Advocacy
- Introduction to Case Management
- Introduction to Data Analysis for Learning and Program Improvement
- Introduction to Mental Health
- Introduction to Program Design: Developing Your Theory of Change
- Introduction to Program Design: Developing Your Theory of Change
- Iraqi Refugee Health Profile
- Is Your Program Gender-Sensitive?
- Job Application Bingo
- Job Counseling for Career Pathways
- Job Counseling for Career Pathways
- Job Readiness Curriculum
- Job Skills Mentor Guidebook
- Journey to Resettlement: Refugee Experiences in Countries of Asylum
- Key Components to Successful Advocacy
- Labor Market Information for Refugee Employment Programs
- Language Access – Understand and Advocate for Your Clients’ Right to Interpretation Services
- Launching & Strengthening Career Pathways Programs: Approaches, Partnerships, and Funding Possibilities
- Launching and Strengthening Career Pathways Programs
- Leadership and Resilience Among Survivors of Violence and Torture
- Leading during Times of Transition: The National View
- Learn to Easily and Accurately Collect Data with CommCare Mobile Technology
- Legal Guardianship for Refugee Children Living in the U.S. with Relatives
- Leveraging Feedback in Community Engagement
- Leveraging Feedback in Community Engagement
- Leveraging First Job Placements: How to be Strategic with Survival Jobs
- LGBT Refugee Resettlement Guidelines and Agency Self-Assessment
- Locating Federal (and State) Funding Opportunities
- M&E Plan Template and Checklist
- Making CLAS Happen
- Making the Most of Partnerships and Collaborations
- Managing Trauma: Tips for Supporting Refugee Teens in Schools, Refugee Resettlement, and Other Contexts
- Maya Health Toolkit for Medical Providers
- Measures that are Appropriate for Refugee Children and Families
- Meat and Poultry Processing Facilities: Key Strategies to Prevent COVID-19 Infection among Employees
- Mental Health Care During Crises
- Mental Health Interpretation: Program Structures and Funding Challenges
- Mental Health Interpretation: Program Structures and Funding Challenges
- Mental Health Referral and New Provider Inquiry Forms
- Mental Health Screening Tools and Referral Networks
- Mental Health Screening Tools and Referral Networks
- Methods Matter: 4 Questions to Consider When Choosing Data Collection Methods
- Mitigating Conflict among Refugee Communities
- Mitigating Conflict with Clients
- Monitoring & Evaluation for Economic Empowerment Programs
- Monitoring and Evaluation Glossary
- Monitoring Your SMART Objectives Facilitator’s Guide
- Multi-Language Seasonal Flu Factsheets
- Multilingual Health Information Videos
- Muslim Refugee Youth: Stories & Strategies Addressing Discrimination & Bullying
- Navigating Chromebook Usage
- Needs Assessment Training Handbook
- Neighbors Together: Promising Practices to Strengthen Relations with Refugees and Muslims
- New Rule on Recognition and Accreditation
- Obtaining Corporate Sponsors
- Organizational M&E Standards and Capacity Assessment
- Organizational Sustainability: A View from 3 Perspectives
- Orientation to Refugees for Question, Persuade, Refer (QPR) Trainers
- Out of Area Phone Contact
- Overcoming Barriers to Adult Education: Strengths-based Strategies for Effective Enrollment and Retention
- Overcoming COVID Vaccine Hesitancy in Immigrant Communities
- Overview of the U.S. Naturalization Process and Citizenship Benefits
- Parenting in a New Context: Strategies for Practitioners Supporting Refugee and Immigrant Caregivers
- Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students
- Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students
- Partnering with Universities
- Partnering with VOLAG Affiliates
- Perspective From a New Job Developer
- Planned Giving Overview
- Planning for and Launching Capital Campaigns
- Please Repair – An Illustrated Guide
- Please Wear a Mask
- Pre-requisites for Foundation Fundraising
- Pregnancy and Childbirth for Women Affected by Female Genital Cutting (FGC)
- Prepare Your Family
- Preparing Your Elevator Speech
- Presenters’ Guide
- Preventing Occupational Hazards by Promoting Organizational Resilience
- Program Activity to Address Conflict
- Program M&E: A Path Towards Program Improvement and Better Outcomes for Refugee Clients
- Program Maturity Self-Assessments
- Project Design: Providing a Foundation for Good M&E
- Promoting a Culture of Welcome for Refugees in Schools: Approaches & Opportunities
- Promoting Refugee and Community Wellness
- Promoting Safety With Our Clients
- Promoting Your Clients’ Financial Wellbeing
- Psychological First Aid (PFA) during COVID-19 Response
- Psychological Issues in Navigating the Asylum Process
- Public Service Announcement – How To Wear a Mask
- Public Service Announcement – I Think/Know I Had COVID-19
- Public Service Announcement – Key Times to Practice Social Distancing
- Public Transportation Navigation Cards
- Quick Reference Table: Overview of Common Data Collection Methods
- Quick Tips on Data Quality – Animated Excerpt from the META Podcast
- Racial Justice in Humanitarian Work Session 1: Introduction
- Rainbow Bridges: A Community Guide to Rebuilding the Lives of LGBTI Refugees and Asylees
- Rainbow response: A practical guide to resettling LGBT refugees and asylees
- Raising a Girl: A Handbook for Newcomer Mothers and Daughters
- Raising Children in a New Country: An Illustrated Handbook
- Raising Teens in a New Country: A Guide for the Whole Family
- Raising Teens in a New Country: Using the BRYCS Guide in Your Work with Refugee Families
- Raising Young Children in a New Country: Supporting Early Learning and Healthy Development
- Recruiting Motivated and Effective Board Members
- Refugee Adult Education: Improving Participation, Partnerships, and Program Design
- Refugee Children Exposed to Intimate Partner Violence: Doubly Vulnerable
- Refugee Children in U.S. Schools: A Toolkit for Teachers and School Personnel
- Refugee Health Screener-15 (RHS-15) Packet
- Refugee Services Core Stressor Assessment Tool
- Refugee Suicide Prevention
- Refugee Suicide Prevention Training
- Refugee Suicide Prevention Training – Nepali
- Refugee Training and Orientation: A Guide and Workbook for Service Providers
- Refugee Volunteer Recruitment Video
- Refugee Wellness Country Guide – Burma (Myanmar)
- Refugee Wellness Country Guide – Burma (Myanmar) Rohingya
- Refugee Wellness Country Guide – Democratic Republic of Congo
- Refugee Wellness Country Guide – Federal Republic of Somalia/Somalia
- Refugee Wellness Country Guide – Iraq
- Refugee Wellness Country Guide – Syrian Arab Republic
- Refugee Youth Mentoring: Essential Elements for Effective Programs
- Refugees and Asylees Have the Right to Work
- Refugees and Asylees Have the Right to Work – Information for Employers
- Refugees and Substance Use in the Karen Community
- Refugees and the Affordable Care Act (ACA) Video
- Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers
- Refugees from Burma: Considerations for Health Providers
- Reopening After COVID-19 Closures: A Conversation Among Refugee Service Providers
- Report Writing Q&A with ORR
- Reporting Well Resource Booklet
- Research/Evaluation After-Action Review Meeting Template
- Research/Evaluation Roles and Responsibilities Mapping Template
- Research/Evaluation Time & Effort Calculator
- Resettling to the United States during the COVID-19 Pandemic
- Resettling to the United States During the COVID-19 Pandemic
- Resilience among Refugee Youth and Families
- Resilience among Refugee Youth and Families
- Resource Guide for Serving Refugees with Disabilities
- Resources and Tips for Promoting Citizenship in Your Community
- Resources for Staff New to Serving Survivors of Torture
- Revenue and Expenses Template
- Review of Child and Adolescent Refugee Mental Health
- Safe Sleep 101
- Safe Sleep Brochure
- Safety During Client Home Visits Checklist
- Safety Planning with Foreign National Children and Youth Survivors of Trafficking
- Sample Client Rights and Responsibilities Form
- Sample Data Quality Assurance Standard Operating Procedures (SOPs)
- Sample Informed Consent Form
- Sample Refugee Services Volunteer Application
- Script – Health Care Provider’s Introduction for Working with Telephone/Remote Interpreters
- Scripts for Working with Interpreters
- Services to Older Adult Refugees: Successes, Lessons Learned and Recommended Best Practices
- Setting Up Grants Management Systems
- Sex Trafficking of Minors: Know the Process, Look for the Signs
- Sexual and Gender Minority Refugees Safe Space Checklist
- Sexual Orientation, Gender Identity, and Gender Expression: Essential Terminology for the Humanitarian Sector
- Short-to Long-Term Economic Integration for Refugee Employment: Using Theories of Change to Design a Job Upgrade Program
- SIV Stories: Starting Anew in the United States – Ahmad and Friends
- SIV Stories: Starting Anew in the United States – Jalal and Family
- SIV Stories: Starting Anew in the United States – Qahtan and Leen’s Family
- SIV Stories: Starting Anew in the United States – Working with Your Resettlement Agency
- Six Principles of Adult Learning
- SMART Indicators Checklist, with Case Study
- Social Distancing Guidelines
- Somali Refugee Health Profile
- Somali Refugee Women: Learn about your Health!
- Stand Together: Messaging about Muslims and Refugees in Challenging Times
- Starting a Conversation with Your Doctor for Women and Girls Who Have Experienced Female Genital Cutting (FGC)
- Starting a Social Enterprise
- Stop Germs, Stay Healthy!
- Stop the Spread of Germs
- Store Emergency Water (Liters)
- Stories of Hope from Bhutanese Refugees: Moving from Distress to Wellness
- Strategies for Supporting Refugee Families Enrolled in TANF and RCA
- Strengthening Refugee Integration through Community Resource Mapping
- Strengths-Based Approach
- Student-Centered Learning
- Substance Abuse and the Torture Survivor Experience
- Substance Abuse Disorder
- Substance Abuse or Dependence
- Substance Use Disorders in Children and Adolescents
- Suicidality Among Refugees
- Suicidality Among Refugees: Program Approaches and Community Responses
- Suicide and Refugee Children and Adolescents
- Supporting Clients During Times of Economic Hardship
- Supporting Clients During Times of Economic Hardship: Accessing Unemployment Insurance Benefits
- Supporting Immigrants & Refugees During Remote Learning
- Supporting Newcomer Students through Parent Civic Engagement in Schools
- Supporting Refugee Students and Families in Home-Based Learning
- Supporting the Career Pathways of Female Clients
- Symptoms of Coronavirus Disease 2019
- Syrian Refugee Health Profile
- Take Fifteen: Assess Mental Health, Build Trust, Create Safety, and Decrease Stigma in 15 minutes
- Talking Points for Those Who Welcome Refugees
- Talking Points: Head Start and Refugee Provider Communication Guide
- Talking to Children about War and Terrorism
- The 2020 Census: What You and Your Clients Need to Know
- The ACA and Refugee Health – Expanding Health Insurance Access, Benefits and Protections
- The ACA and Refugee Health – Expanding Health Insurance Coverage for Refugee Children, Families and Young Adults
- The Alcohol, Smoking and Substance Involvement Screening Test (ASSIST) and Feedback Card
- The Five C’s of Good Case Notes
- The Golden Ticket: Accessing Financial Aid for Refugee Youth and Adults
- The Importance of Client Choice
- The Neighborhood Stabilization Program
- The Science of Empathy, Empathic Reflection, and Empathic Regulation in Clinical Care
- The U-Curve of Cultural Adjustment
- The Welcoming Economies Playbook: Strategies for Building an inclusive Economy
- Theory of Change and Logical Framework (Logframe) Templates
- Therapy for Refugees and Torture Survivors: New H.E.A.R.T. Model
- Time Management Resource Booklet
- Time Management Techniques for Case Managers
- Tip Sheet for Financial Aid Administrators Working with Refugee and Asylee Students
- Tips and Strategies for Culturally Sensitive Care
- Tips for Starting Up a New Grant
- Tips from a Veteran Job Developer
- To Speak or Not to Speak about Past Trauma: Shifting the Focus to the Present Impacts of Current Events and Assimilation on Immigrant Children
- Torture Survivors Video Series
- Trauma-Informed Care: Movement Towards Practice
- Trauma-Informed Care: Movement Towards Practice
- Trauma-Informed Care: Preventing Crises and De-escalating Difficult Situations
- Trauma-Informed Care: Preventing Crises and De-escalating Difficult Situations
- Trauma-Informed Care: Understanding and Addressing the Needs of Unaccompanied Children
- Traumatic Separation and Refugee and Immigrant Children: Tips for Current Caregivers
- Tuberculosis (TB) and One Man’s Story: Hmong Video
- Two Exciting Ways to Use Mobile Data Collection in Refugee Programs
- U.S. Citizenship Application Process Slides
- U.S. Citizenship Application Process Workshop Evaluation
- U.S. Employers’ Guide to Hiring Refugees
- Unaccompanied Refugee Minors (URMs) Graduation Recognition Program
- Understanding How an Immigrant Family Navigates Family Trauma
- Understanding Refugee Trauma
- Understanding Trauma in Refugee Youth: Pre-flight, Flight, & Post-flight
- US Job Cycle Card Sort Game
- Using Data from the American Community Survey (ACS) to Understand the Social and Economic Outcomes of Refugee Resettlement
- Using Data to Tell the Stories of Our Immigration Programs
- Using Manure and Compost Safely
- Using Volunteers to Promote Citizenship
- Vaccine 101: Information for Organizations Serving RIM Communities
- Virtual Communication Guide
- Volunteer Management Handbook for Refugee-Led Organizations
- Ways to Manage Your Symptoms at Home
- Ways to Use Cultural Backgrounders
- We’re All in this Together: Refugee Allies Speak Out
- Welcome Booklet for Refugees: Information about COVID-19
- Welcome to Your New Home – An Illustrated Guide
- Welcoming Refugee Students – Guides for Classroom Teachers, School Nurses, School Administrators, School Counselors, Peer Mentors, and Parents
- Welcoming Refugees in Rural Communities: Promising Examples from the Field
- What are the best strategies for emergency preparedness and emergency information dissemination among resettled refugees?
- What is Contact Tracing?
- What is Motivational Interviewing?
- What is Technical Assistance (TA?)
- What is the evidence for improving the employment outcomes of refugee women through employment programs?
- What is the evidence for strengths-based and trauma-informed approaches?
- What is the impact of cultural competence training among health and mental health providers?
- What is the impact of peer support groups on refugees’ mental health?
- What Now? Post-High School, College & Career Readiness for Refugee Youth
- What to Do if You are Sick
- What works to build welcoming and inclusive communities?
- What works to improve digital inclusion among resettled refugees?
- What works to improve mental health of refugee children and adults?
- What works to reduce burnout and vicarious trauma among refugee service providers?
- What you should know about COVID-19 to protect yourself and others
- Why We Should Integrate Gender into our M&E Systems
- Women @ Work: Creative Strategies for Female Economic Empowerment
- Workforce Innovation and Opportunity Act (WIOA) for Refugees
- Working Clinically with Traumatized Refugee Children and Families
- Working Clinically with Traumatized Refugee Children and Families
- Working With Survivors of Torture: The Mind-Body Connection
Posts
- 5 Mapping Strategies for Employer Outreach
- 5 Tips for New Employment Staff
- 5 Ways to Support Your Clients’ Financial Wellbeing
- 7 Tips for Supporting Staff Through a Database Transition
- 7 Tips if You’re New to Job Development
- A Few Ways to Engage Volunteers in your Employment Program
- A Round-Up of Multilingual Resources on COVID-19
- A Round-up of Resources for Social Work Month
- A Round-up of Resources on Community Engagement
- A Round-up of Resources on Project Design
- Announcing the New Annual Survey of Refugees
- Data Visualization Made Easy: Program Output Data Before and After
- Data-Driven Job Upgrade Programs: 2 Questions to Ask when Measuring Changes in Client Income
- Educating Your Clients on Their Rights Regarding Workplace Harassment
- Getting More from Your ORR-6 Data: What’s the Value of ORR-6 Data to You?
- Giving Thanks As We Approach World Refugee Day
- Head, Heart, Hands: A Strategy for Employer Conversations
- Helping Refugee Children and Parents Cope During the COVID-19 Crisis
- Helping Refugee Clients Cope During the COVID-19 Crisis
- Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis
- High-Paying Jobs Refugees can Access without a Bachelor’s Degree
- How States and Other Refugee Service Providers are Using Infographics to Engage Communities
- How States Are Using Better Data to Help Refugees
- How States Can Benefit from Switchboard’s New Data Toolkit: A Perspective from a State Refugee Coordinator
- How to Help Clients Complete the New 2020 Form W-4
- Interactive Data Sources for Refugee Service Providers #1: UNHCR Resettlement Data Finder
- Interactive Data Sources for Refugee Service Providers #2: IOM Migration Data Portal
- Interactive Data Sources for Refugee Service Providers #3: MPI Data Hub
- Is Your Data Tidy? Tips from the Experts to Speed Analysis and Save You Time
- Job Corps Provides Opportunities for Refugee Young Adults
- Job Counseling for Career Pathways: Asking the Right Questions
- Job Development During the COVID-19 Crisis
- Language Access in Times of Crisis: Getting Started With Video Remote Interpreting
- Laughter and Trauma
- Leveraging Volunteers Remotely during COVID-19 to Support Ongoing Economic Integration
- Making Remote Work Successful: 6 Tips for Being IT-Ready to Work from Home
- Making Remote Work Successful: Tips for Employees Working Remotely
- Making Remote Work Successful: Tips for Managing Remote Workers & Teams
- On World Day against Trafficking, a Round-up of Anti-Trafficking Resources
- Overcoming the Financial Challenge of Higher Education
- Partnering with School Districts during COVID-19: Tips for Refugee Service Providers
- Persevering during Times of Transition: Lessons from Leaders across the Resettlement Field
- Providing Successful Remote Services During the COVID-19 Crisis: Tips from the International Institute of New England
- Refugees and Asylees Have the Right to Work: Busting Three Myths about Social Security Delays & Work Authorization
- Refugees and Asylees Have the Right to Work: Overcoming Two Key Challenges when Communicating with Employers about Work Authorization
- Remote Job Readiness Resources for Clients with Lower Levels of Digital Literacy
- Remote Job Readiness Resources: Tips and Materials for Clients with Online Access
- Resource Round-up: Multilingual Tutorials on Zoom and Other Online Platforms
- Resource Round-up: Workplace Safety for Essential Workers
- Responding to Questions and Concerns about the COVID-19 Vaccine, Including During Ramadan
- Resume Writing for Entry-Level Positions
- Sharing Refugee Stories to Build Community Support
- Supporting Clients Experiencing Housing Insecurity: Tips and Multilingual Materials on Housing Relief Legislation
- Supporting Refugees and Immigrants to Complete the 2020 Census During COVID-19
- Talking about Race and Racism: Preparing for Conversations with Refugee Clients
- Talking about Race and Racism: Tips for Conversations with Refugee Youth
- Talking about Race and Racism: Tips for Participating in Introductory Conversations
- Targeted Volunteer Recruitment for Employment Programs
- Three Steps You Can Take to Support Clients’ Food Security
- Unaccompanied Children: Factors in Successful Integration
- Understanding and Benefiting from Corporate Volunteering
- Using Data to Tell Program Stories…Without Putting Your Audience to Sleep
- Wellbeing for Refugee Service Providers during COVID-19: Am I Ok?
- Wellbeing for Service Providers during COVID-19: Managing our Own Emotional Needs While Helping Refugee Clients
- Wellbeing for Service Providers: How Can Organizations Support Staff through the COVID-19 Pandemic?
- What Can You Expect from Switchboard in the New Year? Findings from our External Evaluation and Needs Assessment
- What is a Community of Practice?
- When Serving Highly Skilled Refugees, You Don’t Need to Re-invent the Wheel!
- When’s that Report Due Again? How to Develop a Monitoring and Evaluation Workplan
- Why Job Development Should Speed Up When Hiring Slows Down
- Why the Name Switchboard?
- Why We Should Have Developed our Logic Model before Our Project Narrative — Not the Other Way Around
- Worker’s Rights Review
- You Asked, We Acted: New Features on the Switchboard Website
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Guide
Supporting Clients During Times of Economic HardshipLean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the…
Archived Webinar
Engaging Public-Sector Stakeholders to Prepare for Welcoming More RefugeesHosted on April 7, 2021, this training was delivered by Christina Pope, Senior Network Director at Welcoming America; and George Zavala, Western Regional Manager at…
Podcast
Leading during Times of Transition: The National ViewIn this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Hans Van de Weerd, Vice President of Resettlement, Asylum, and Integration at the…
Evidence Summary
What works to build welcoming and inclusive communities?This evidence summary assesses the evidence surrounding the available interventions for building inclusive communities and their effectiveness. It examines contact-based interventions, bystander interventions, and youth-focused…