Blog

A Round-up of Resources for Social Work Month

Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which hosts over 400 downloadable and multimedia files! Here is a round-up to help you get started: Maintaining the Caseworker-Client Relationship Introduction to Case Management Project Strengthening Organizations Assisting Refugees (SOAR),

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Why the Name Switchboard?

Welcome to the Switchboard blog! For our first post, we thought we’d share how our team came up with the name Switchboard. You may have heard our program previously referred to as the Refugee Technical Assistance Program, or RTAP. We knew we needed a name that was more memorable and readily identifiable. Here is the

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Job Corps Provides Opportunities for Refugee Young Adults

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Refugee young adults in the U.S. between the ages of 16 and 24 may have narrow educational and career training options due to low English language proficiency and a lack of formal education. Job

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Educating Your Clients on Their Rights Regarding Workplace Harassment

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. What constitutes unlawful harassment? Harassment is a form of employment discrimination that violates Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, and the Americans

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Understanding and Benefiting from Corporate Volunteering

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Volunteers are an extremely useful resource to expand support services for refugees. They bring insight to U.S. culture and systems, access to networks for early employment opportunities and career advancement, and time and

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7 Tips for Supporting Staff Through a Database Transition

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. Transitioning to a new database can be a challenging process! While we know that every organization has staff with differing capacities and system roles, here are some general practices to

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