A one-stop resource hub for refugee service providers in the United States
ABOUT OUR SERVICES
We provide free consultation and training to U.S. resettlement agencies and affiliates, state agencies, community-based organizations, and others funded by the Office of Refugee Resettlement (ORR). This includes support by phone or email, virtual training, and, where feasible, in-person training.
We maintain a research database to help refugee service providers develop and implement programs based on the best available evidence. We publish periodic evidence summaries that compile relevant research and implications for practice within programs serving refugees and other ORR-eligible populations.
We curate a multimedia library of learning resources developed by Switchboard and by many other authors. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
We offer online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Recently Added Resources
SIGN UP FOR OUR NEWSLETTER
ToolkitEmployment Authorization Documents: Reference Guide for Refugee Service Providers
This toolkit was updated in April 2022 to reflect new guidance from the U.S. government. Refugees and asylees have the right to work. This reference…
E-learningWho are the Afghan Newcomers?
This self-paced course offers an introduction to cultural awareness for providers supporting Afghan newcomers to the U.S. It reviews the events that have led to…
VideoWho are the Afghan Newcomers Part I: Key Events in Recent Afghan History
This video provides a brief overview of recent Afghan history and eras of migration to the U.S. It is part one in a three-part series…
VideoWho are the Afghan Newcomers Part II: Social and Cultural Characteristics
This video provides an overview of Afghan social and cultural characteristics, including language, religions, ethnicities, and gender roles. It is part two in a three-part…