Switchboard provides free, personalized technical assistance to refugee service providers
This includes staff of state agencies, resettlement agencies and affiliates, ethnic community-based organizations, and others in the United States who currently receive funding from the Office of Refugee Resettlement (ORR). We provide remote technical assistance using web-based platforms, and, when feasible, may also deliver in-person training. Not sure what technical assistance is? Watch our short video →
Tell us how we can support you! To submit a request, complete the form below. Switchboard may be unable to respond to every request. We prioritize requests that have clear, achievable learning objectives, a strong likelihood that learning will be put into action, and the potential to reach a large number of refugee service providers. Not sure your request is a good fit? Other questions? Email us! →
Submit Request
What You’ll Need
1. Contact information
Share your direct contact information and details about your organization.
2. Request information
Please share more specific information about your request. This includes your desired subject matter, timeline, format, and number of staff members receiving training or consultation.
3. Learning objectives
Share the reasons you are requesting assistance, what you specifically want to learn, and how you hope to put this learning into action.
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Toolkit
Employment Authorization Documents: Reference Guide for Refugee Service ProvidersThis toolkit was updated in April 2022 to reflect new guidance from the U.S. government. Refugees and asylees have the right to work. This reference…
E-learning
Who are the Afghan Newcomers?This self-paced course offers an introduction to cultural awareness for providers supporting Afghan newcomers to the U.S. It reviews the events that have led to…
Video
Who are the Afghan Newcomers Part I: Key Events in Recent Afghan HistoryThis video provides a brief overview of recent Afghan history and eras of migration to the U.S. It is part one in a three-part series…
Video
Who are the Afghan Newcomers Part II: Social and Cultural CharacteristicsThis video provides an overview of Afghan social and cultural characteristics, including language, religions, ethnicities, and gender roles. It is part two in a three-part…
