Switchboard provides free, personalized technical assistance to refugee service providers
This includes staff of state agencies, resettlement agencies and affiliates, ethnic community-based organizations, and others in the United States who currently receive funding from the Office of Refugee Resettlement (ORR). We provide remote technical assistance using web-based platforms, and, when feasible, may also deliver in-person training. Not sure what technical assistance is? Watch our short video →
Tell us how we can support you! To submit a request, complete the form below. Switchboard may be unable to respond to every request. We prioritize requests that have clear, achievable learning objectives, a strong likelihood that learning will be put into action, and the potential to reach a large number of refugee service providers. Not sure your request is a good fit? Other questions? Email us! →
Submit Request
What You’ll Need
1. Contact information
Share your direct contact information and details about your organization.
2. Request information
Please share more specific information about your request. This includes your desired subject matter, timeline, format, and number of staff members receiving training or consultation.
3. Learning objectives
Share the reasons you are requesting assistance, what you specifically want to learn, and how you hope to put this learning into action.
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Video
Who are Refugees and How Do They Arrive in the United States?This animated video explains the process of refugee resettlement, from flight and displacement to arrival and integration, through the true story of a family’s resettlement…
Archived Webinar
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E-learning
Introduction to Gender-Sensitive Project DesignThis self-paced course is designed to provide an in-depth introduction to gender-sensitive project design. It provides an overview of what gender-sensitive programs are; reviews how…
Blog Post
What Federal Benefits and Services are Available to Afghan Parolees?There are several programs in which Afghan parolees may participate (along with refugees, asylees, and other Office of Refugee Resettlement-eligible populations).