Switchboard provides free, personalized technical assistance to refugee service providers
This includes staff of state agencies, resettlement agencies and affiliates, ethnic community-based organizations, and others in the United States who currently receive funding from the Office of Refugee Resettlement (ORR). We provide remote technical assistance using web-based platforms, and, when feasible, may also deliver in-person training.
Tell us how we can support you! To submit a request for consideration, complete the form below. Switchboard may be unable to respond to every request. We prioritize requests that have clear, achievable learning objectives, a strong likelihood that learning will be put into action, and the potential to reach a large number of refugee service providers. Not sure your request is a good fit? Other questions? Email us! →
Submit Request
What You’ll Need
1. Contact information
Share your direct contact information and details about your organization.
2. Request information
Please share more specific information about your request. This includes your desired subject matter, timeline, format, and number of staff members receiving training or consultation.
3. Learning objectives
Share the reasons you are requesting assistance, what you specifically want to learn, and how you hope to put this learning into action.
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Guide
Supporting Clients During Times of Economic HardshipLean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the…
Archived Webinar
Engaging Public-Sector Stakeholders to Prepare for Welcoming More RefugeesHosted on April 7, 2021, this training was delivered by Christina Pope, Senior Network Director at Welcoming America; and George Zavala, Western Regional Manager at…
Podcast
Leading during Times of Transition: The National ViewIn this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Hans Van de Weerd, Vice President of Resettlement, Asylum, and Integration at the…
Evidence Summary
What works to build welcoming and inclusive communities?This evidence summary assesses the evidence surrounding the available interventions for building inclusive communities and their effectiveness. It examines contact-based interventions, bystander interventions, and youth-focused…