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Effective resource maps transform scattered information into accessible, actionable knowledge. They highlight appropriate services, reveal gaps in existing networks, and foster collaboration between organizations. For newcomer communities, these tools can be the difference between isolation and community, between barriers and opportunities. This blog explores six innovative mapping projects that are changing how communities connect with…
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Hosted on 3/13/25, the training was delivered by Zainab Ahmadi, Master of Social Work (MSW); Sara Dadkhah, MPA, Switchboard Training Officer; Jasmine Griffin, MA, LPC, a Switchboard Training Officer; and, Maya Wahrman, MSW, LSW, a Switchboard Training Officer. Every year, Switchboard receives an abundance of questions from case managers about how to balance caseloads, paperwork…
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This resource, created by Switchboard, provides an overview of mental health challenges faced by Afghan newcomers in the U.S., emphasizing cultural perspectives, stigma, and traditional coping mechanisms.
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Data visualization is the process of presenting information using visuals such as plots, charts, and diagrams. The goal of data visualization is to help your audience understand the main message of your data without introducing additional clutter. In many cases, easy-to-read forms of visualization, such as bar and pie charts, are sufficient to present your…
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Hosted on January 22, 2025, the training was delivered by Chelsea Mack, Mentoring Attorney, VECINA; Ashley Sanchez, Supervising Attorney, Catholic Charities, Diocese of Cleveland, Immigration Legal Services; Victoria Hamilton, Staff Attorney, Catholic Charities, Diocese of Cleveland, Immigration Legal Services; and, Ted Oswald, Immigration Legal Services Manager, World Relief Sacramento. Immigration legal service providers often face…
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The healthcare system in the United States can be confusing. There are different levels of healthcare that each offer different services or have different requirements. This video describes the different levels of healthcare.
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In this Live Streamed session, the National Resource Center for Refugees, Immigrants, and Migrants join SettleIn for a two-part series which covered healthcare in the United States. In Part 1, we discussed the different types of healthcare providers and services in the United States. In Part 2, we will cover emergency care, ambulances, and calling…
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Many newcomers who practice Islam adhere to Sharia-compliant finance principles, which emphasize ethical practices and prohibit interest-based transactions. However, finding financial products that align with these principles while ensuring safety and avoiding exploitation can be challenging. This guide equips service providers with essential knowledge on Islamic finance principles, ethical banking alternatives, and strategies to help…
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Switchboard is pleased to announce the publication of the pre-recorded private panel discussion “A Holistic Approach to Digital Literacy,” which took place during the confluence “Bridging the Gap between Technology and Resettlement” on September 11, 2024, at the University of Utah. This half-hour session is beneficial for refugee service providers working at state agencies, resettlement…
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This episode of the Switchboard Podcast discusses the unique health challenges faced by Afghan women during and post-resettlement. Host Jesse Griggs speaks with Naheed Samadi Bahram, U.S. Country Director for Women for Afghan Women and a technical advisor for the Society of Refugee Healthcare Providers. Together, they explore how the healthcare system can better address…
