Case Management
Switchboard’s case management resources include needs assessment tools, service referral directories, cultural orientation materials, documentation templates, training modules, and guidance on developing service plans, coordinating support services, and more.
Toolkits + Guides
Case Note Template
Trauma-Informed Care: A Primer for Refugee Service Providers
Preventing Crises and De-escalating Difficult Situations with Newcomer Clients
Creating High-Quality Case Management Documentation
Effective Case Consultations and Case Conferences
Client Rights and Responsibilities
Fundamentals of Mandatory Reporting: A Guide for Refugee Service Providers in the U.S.
Sample Comprehensive Case Management Onboarding Guide
Sample Intensive Case Management Onboarding Guide
Sample Matching Grant Onboarding Guide
Trauma-Informed Care: A Primer for Refugee Service Providers
Preventing Crises and De-escalating Difficult Situations with Newcomer Clients
Creating High-Quality Case Management Documentation
Effective Case Consultations and Case Conferences
Client Rights and Responsibilities
Fundamentals of Mandatory Reporting: A Guide for Refugee Service Providers in the U.S.
Sample Comprehensive Case Management Onboarding Guide
Sample Intensive Case Management Onboarding Guide
Sample Matching Grant Onboarding Guide
Blogs
A Collection of Resources for Onboarding New Refugee Service Providers
Resource Collection: Getting Started In Navigating ORR Eligibility
Making Sense Of Mobile Apps: A Collection Of Interpretation, Translation, And Integration Apps For Newcomers
Case Management Documentation: Making the Paperwork Work for You
What is Health Case Management?
Resource Collection: Getting Started In Navigating ORR Eligibility
Making Sense Of Mobile Apps: A Collection Of Interpretation, Translation, And Integration Apps For Newcomers
Case Management Documentation: Making the Paperwork Work for You
What is Health Case Management?
Webinars
Creating High-Quality Case Management Documentation
Case Management Foundations
Trauma-Informed Care
Practical Guide to Working with Refugees: Skills, Techniques, and Considerations
Balancing the Demanding Needs of Case Management
Foundations of Mandatory Reporting for Refugee Service Providers
Creating Balance in Case Management
Case Management Foundations
Trauma-Informed Care
Practical Guide to Working with Refugees: Skills, Techniques, and Considerations
Balancing the Demanding Needs of Case Management
Foundations of Mandatory Reporting for Refugee Service Providers
Creating Balance in Case Management