Resources

Our multimedia resource library features content developed by both Switchboard and the larger resettlement community.  You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.

The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard. 

 

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Hosted on April 9, 2025, the training was delivered by ​​Jennie Guilfoyle, Legal Director, VECINA; Jessica Daly, Pro Bono Coordinator, HIAS Pennsylvania; ​​Jayme Cassidy, Pro Bono Transactions Counsel, McDermott Wil and Emery LLP​; ​​Kristin Clarens, Legal Aid Justice Center​; and, Theresa Dykoschak, The Advocates for Human Rights. ​​Nonprofit immigration legal service providers often seek to…

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While severe mental illness is rare, caseworkers should be knowledgeable about working with individuals facing these issues. This guide will provide foundational information about mental illness and how the resettlement sector can provide culturally responsive, trauma-informed services to support recovery. Please see the companion guide, Supporting Newcomers with Significant Medical Conditions, for more details about…

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Newcomers who develop digital skills find employment faster and achieve economic self-sufficiency sooner. By investing in digital literacy training, resettlement agencies can help newcomers build confidence and create meaningful connections as they transition from initial support to full workforce participation. Many local resettlement agencies have requested guidance on offering a robust digital literacy (DL) curriculum to…

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This blog offers practical strategies to advocate for wage increases on behalf of newcomer clients facing cost-of-living challenges. It offers concrete approaches for both direct advocacy with employers and for preparing clients to advocate for themselves. The blog also discusses common challenges and legal considerations that could arise.  Understanding the Wage Challenge The rising cost…

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Introduction In response to workforce shortages and heightened global awareness of Afghan and Ukrainian refugee crises, businesses have shown unprecedented interest in hiring newly arrived refugees. Recognizing this opportunity, Global Refuge launched the Preferred Refugee Employer (PRE) program to help companies welcome newcomers into the workforce through informed, supportive employment practices. Many employers struggle to attract…

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As measles outbreaks continue to emerge across the United States, service providers working with newcomer populations need accurate information and culturally appropriate resources. Understanding measles transmission, recognizing symptoms, and knowing vaccination recommendations are essential for protecting vulnerable communities. This blog post provides guidance and resources for service providers on measles—a highly contagious viral illness currently…