We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 31 result(s).

Toolkit: Accessing Federal Student Aid for Refugee Youth and Adults: Resources and Tips for Successful Application Processing

Author(s): Switchboard
Date: March 9, 2021
Topic(s): Adult Education, Case Management, Child, Youth, and Family Services, Financial Capabilities
Subtopic(s): Child and Youth Education
The cost of postsecondary education continues to rise each year. For many refugee youth and adults, accessing financial aid determines whether they will be able to pursue their postsecondary academic goals. While supporting clients in applying for financial aid can be a daunting task, having a strong understanding of the policies and requirements can make …

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Toolkit: Employment Authorization Documents: Reference Guide for Refugee Service Providers

Author(s): Switchboard
Date: February 26, 2021
Topic(s): Case Management, Employment, Immigration Legal Needs
Subtopic(s): Case Documentation, Employment Rights
This reference guide covers the most important and commonly used authorization documents required for employment in the United States. It includes information on the form I-9, accepted documents typically held by ORR-eligible clients, possible combinations of documents based on immigration status, FAQs, and a list of resources to share with employers. Immigration statuses discussed include: …

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Typed toolkit with graphic shapes

Toolkit: Community-led Messaging for COVID-19 Contact Tracing

Author(s): NRC-RIM, University of Minnesota
Date: February 12, 2021
Topic(s): Health
Subtopic(s): COVID-19
Contact tracing is a critical tool in our collective approach to ending the pandemic. This toolkit was designed to support leaders with expertise and extensive knowledge of their communities to create a customized contact tracing messaging campaign that is rooted in that community’s values, motivations, and realities. We know that customized health communications that are …

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Toolkit with children at school

Toolkit: Safety Planning with Foreign National Children and Youth Survivors of Trafficking

Author(s): USCRI
Date: February 2, 2021
Topic(s): Child, Youth, and Family Services, Safety
Subtopic(s): Child and Youth Wellbeing, Safety Planning, Screening and Assessment
Foreign national minors in the United States who have been subjected to a severe form of trafficking in persons are eligible for certain benefits and services under the Trafficking Victims Protection Act (TVPA) of 2000, as amended. The Trafficking Victim Assistance Program (TVAP) funds case management services for qualifying minors. This toolkit uses notes, tips, …

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Toolkit: Establishing & Maintaining Inclusive Emergency Management with Immigrant & Refugee Populations

Author(s): Welcoming America
Date: January 21, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Safety
Subtopic(s): Emergency Preparedness
This toolkit is designed to help strengthen existing emergency preparedness plans by ensuring immigrants and refugees are part of any emergency response. It contains checklists on inclusive communication practices, community assessments, building trust with refugee communities, and more. 

Toolkit: Launching and Strengthening Career Pathways Programs

Author(s): Switchboard
Date: October 17, 2019
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development
Successfully building a career pathways program often means forming collaborative community partnerships and tapping into new funding streams. This toolkit, a follow-up resource to Switchboard’s Job Counseling for Career Pathways toolkit, will highlight various approaches to career pathways programming and demonstrate how partnerships and diverse funding streams can be leveraged to expand career pathways programming …

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Toolkit: Data-Driven State Refugee Programs: Lessons from the Field on Managing, Analyzing, and Using Data to Improve Refugee Programs

Author(s): Switchboard, Urban Institute
Date: September 11, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality, Evaluation and Research, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
Switchboard contracted with the Urban Institute for the development of this toolkit.  Data and evidence can play a critical role in program management if those data are designed, collected, and analyzed with programming goals in mind and grounded in the reality of how programs work. As state refugee coordinators (SRCs) manage and coordinate refugee services, …

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Toolkit: Leveraging Feedback in Community Engagement

Author(s): Switchboard
Date: June 11, 2019
Topic(s): Community Engagement
Subtopic(s): Community Cohesion
This toolkit suggests three ways to integrate basic community feedback structures in your programs: implementing a community consultation working group, conducting an annual volunteer survey, and providing training to staff on responding to community concerns and compliments. It includes a range of tools and templates you can use to integrate these three approaches into your community …

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Toolkit: Job Counseling for Career Pathways

Author(s): Switchboard
Date: April 22, 2019
Topic(s): Employment
Subtopic(s): Career Advancement
Job Counseling for Career Pathways is the first of two Switchboard toolkits focused on strengthening career pathways programming. This toolkit will focus on things you can do right away (without much additional funding) to strengthen your career pathways efforts, including: identifying client motivations and needs, collaborating with clients to set goals and action steps, and …

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Toolkit: Improving Well-Being for Refugees in Primary Care: A Toolkit for Providers

Author(s): Center for Victims of Torture (CVT)
Date: March 4, 2019
Topic(s): Health, Mental Health and Wellness
This is a Center for Victims of Torture (CVT)-produced toolkit focusing specifically on improving health care interventions for refugees in the primary care setting in the United States. It was developed based on CVT’s 35 years of providing care to torture and war trauma survivors in Minnesota and 5 years of exporting that care to …

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