We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 9 result(s).

Evidence Summary: What works to reduce burnout and vicarious trauma among refugee service providers?

Author(s): Switchboard
Date: January 1, 2021
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Behavioral Healthcare, Self-care
This evidence summary assesses the evidence surrounding the effectiveness of several interventions to reduce burnout among staff, including organizational and individual approaches. It includes tips for organizations that are most effective in reducing staff secondary traumatic stress, compassion fatigue, and more.

Guide: Preventing Occupational Hazards by Promoting Organizational Resilience

Author(s): Switchboard
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide …

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Podcast: How Can Supervisors and Organizations Support Staff Care?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Health, Mental Health and Wellness, Organizational Development
Subtopic(s): COVID-19, Self-care
Are you looking to increase staff care programming in your organization? Stream the latest episode of the Switchboard podcast, where Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Adeyinka Akinsulure-Smith, Licensed Psychologist and Tenured Professor at the City College of New York, discuss the importance of providing resettlement staff with the …

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Podcast: Ask an Expert: Self-Care Q&A

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
In this episode of the Switchboard podcast, Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone during the pandemic, tips on staying …

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Podcast: How Are You Really Doing?

Author(s): Switchboard
Date: May 22, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
Are you experiencing increased stress, worry, or burnout during the COVID-19 pandemic? Stream Switchboard’s latest podcast, where Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Minal Giri, Medical Director of Melrose Park Pediatrics, share how they are feeling during the pandemic. They discuss the challenges of connecting with people virtually; how …

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Blog Post: Wellbeing for Refugee Service Providers during COVID-19: Am I Ok?

Author(s): Switchboard
Date: May 11, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
As the coronavirus pandemic redefines “normal,” many people are experiencing more symptoms of emotional distress. For most of us, seeing some of these signs some of the time isn’t too concerning. It’s when we begin to feel this way most of the time that it can become alarming. Learning to recognize signs of emotional distress in ourselves or our loved ones is one step towards beginning to cope.

Blog Post: Wellbeing for Service Providers during COVID-19: Managing our Own Emotional Needs While Helping Refugee Clients

Author(s): Switchboard
Date: April 20, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
People in helping professions are being challenged in numerous personal and professional ways during the COVID-19 pandemic. Service providers are supporting clients who may be in crisis due to employment, childcare or healthcare needs. At the same time, we ourselves may be in crisis for similar reasons. The challenge of caring for and being concerned about family and friends, as well as clients, is leading to extreme stress in many helping professionals.

Blog Post: Helping Refugee Clients Cope During the COVID-19 Crisis

Author(s): Switchboard
Date: April 2, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
This blog post offers tips on how to help your clients cope during the COVID-19 crisis, including suggestions for sharing information in a trauma-informed way and supporting clients’ mental health and wellbeing.

Blog Post: Helping Refugee Children and Parents Cope During the COVID-19 Crisis

Author(s): Switchboard
Date: April 2, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, COVID-19, Self-care
This blog post offers tips on how to help families cope during the COVID-19 crisis. Helping children begin to develop coping skills in response to COVID-19 stressors can not only help them get through this volatile time, but also positively manage feelings during uncertain times in the future.