We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for E-Learning yielded 46 result(s).

E-learning: Who are the Afghan Newcomers?

Author(s): Switchboard
Date: March 28, 2022
Topic(s): Case Management, Cultural Awareness
This self-paced course offers an introduction to cultural awareness for providers supporting Afghan newcomers to the U.S. It reviews the events that have led to Afghanistan’s current refugee crisis; elaborates on the social and cultural characteristics that distinguish this population from other migrant groups in the United States; describes how to engage with these newcomers …

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E-learning: Navigating Identity and Inclusion in Refugee Resettlement

Author(s): Cultural Orientation Resource Exchange (CORE)
Date: February 25, 2022
Topic(s): Case Management, Cultural Awareness
In this course, you will explore concepts of identity, intersectionality, and inclusivity, with a focus on their relevance to refugees’ lived experiences. Through stories and reflective exercises, you will be able to define these terms, as well as identify strategies and take action to deliver inclusive Cultural Orientation (CO) and apply these concepts to other …

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E-learning: Safety Planning in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: January 20, 2022
Topic(s): Case Management, Safety
Subtopic(s): Safety Planning
This module, developed by the IRC, focuses on the foundational skills of working with clients to develop safety plans. You will learn what safety planning is, what foundational skills you need to create safety plans, and how to use safety plans in a variety of situations with your clients. On completion of this course you …

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E-learning: Suicide Prevention in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: December 22, 2021
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Suicidality
This module, developed by the IRC, explains the foundational skills of suicide prevention. You will learn about suicide, what steps all direct service staff can take to prevent suicide, and how to use suicide prevention practices with your clients. This course was designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts …

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E-learning: Empathic Communication in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: December 22, 2021
Topic(s): Case Management
This module explains the foundational skills of empathic communication. You will learn what empathic communication is, what foundational skills you need to communicate empathically, and how to use empathic communication techniques with your clients. It is designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts who support refugees, asylees, asylum-seekers, and …

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E-learning: De-escalation in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: December 22, 2021
Topic(s): Case Management, Mental Health and Wellness, Safety
This module explains the foundational skills of de-escalation. It is designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts who support refugees, asylees, asylum-seekers, and other clients impacted by forced displacement. Upon completion of this course you will: Learn what de-escalation is Understand the foundational of de-escalation skills Apply de-escalation skills …

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E-learning: Psychological First Aid in Resettlement, Asylum, and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: November 29, 2021
Topic(s): Case Management, Mental Health and Wellness
This self-paced course, developed by the IRC, explains the foundational skills of Psychological First Aid. It is designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts who support refugees, asylees, asylum-seekers, and other clients impacted by forced displacement. Learning objectives: Define Psychological First Aid (PFA) Understand the foundational principles of PFA Apply …

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Doctor with UMN logo

E-learning: Caring for Newly Arrived Afghans

Author(s): University of Minnesota
Date: November 19, 2021
Topic(s): Health
Developed by the Global Medicine at the University of Minnesota, this free four-hour course, composed of recorded lectures and interactive lessons, helps prepare providers to serve newly arrived Afghans. It covers topics ranging from Operation: Allies Welcome (OAW) to Afghan cultural background, to general and skin medical exams, to mental health care, to clinical observations …

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E-learning: Introduction to Gender-Sensitive Project Design

Author(s): Switchboard
Date: September 24, 2021
Topic(s): Case Management, Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Data Quality, Gender Equality, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
This self-paced course is designed to provide an in-depth introduction to gender-sensitive project design. It provides an overview of what gender-sensitive programs are; reviews how to develop gender-sensitive theories of change; describes how to conduct a basic gender analysis; and introduces key concepts in gender-sensitive M&E planning, including how to develop a logical framework (logframe). …

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E-learning: Introduction to Case Management for Refugee Service Providers

Author(s): EURITA
Date: September 3, 2021
Topic(s): Case Management
In this interactive e-learning course, you will go through seven modules relating to best practices and service delivery techniques to effectively engage with and support refugees as they adjust to social and economic life in their new community. You will learn how to use a strengths-based case management approach which emphasizes the inherent resources each …

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