We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Tip Sheet: Psychological First Aid (PFA): Tips for Adults

Author(s): National Child Traumatic Stress Network (NCTSN)
Date: March 24, 2012
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Grief and Healing
This handout provides people with common reactions after a disaster, ways to respond to those reactions, and examples of things you can say to another adult.

Tip Sheet: Psychological First Aid (PFA): Parent Tips for Helping Infants and Toddlers after Disasters

Author(s): National Child Traumatic Stress Network (NCTSN)
Date: March 24, 2012
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, Grief and Healing
This handout provides parents with common reactions after a disaster, ways to respond to those reactions, and examples of things you can say to your infants or toddlers.

Tip Sheet: Psychological First Aid (PFA): Parent Tips for Helping Preschool-Age Children after Disasters

Author(s): National Child Traumatic Stress Network (NCTSN)
Date: March 24, 2012
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, Grief and Healing
This handout provides parents with common reactions after a disaster, ways to respond to those reactions, and examples of things you can say to your preschool-age child.

Tip Sheet: Pre-requisites for Foundation Fundraising

Author(s): Project SOAR
Date: March 23, 2012
Topic(s): Organizational Development
Subtopic(s): Fundraising
This tip sheet provides guidance on preparing to incorporate private foundation support into your fundraising strategy. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Partnering with Universities

Author(s): Project SOAR
Date: March 16, 2012
Topic(s): Organizational Development
Subtopic(s): Partnerships
This tip sheet provides suggestions on connecting with universities and academic institutions as part of your partnership strategy. This resource is designed for ethnic community-based organizations (ECBOs).

Video: Torture Survivors Video Series

Author(s): National Partnership for Community Training (NPCT)
Date: March 12, 2012
Topic(s): Mental Health and Wellness
This five part video series shows members of the National Partnership for Community Training discuss their work with survivors of torture at the Harvard Program in Refugee Trauma, the NYU/Bellevue Program for Survivors of Torture and the Florida Center for Survivors of Torture. They explain the lessons learned and the models of care at some …

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Tip Sheet: Grant Proposal Budgeting

Author(s): Project SOAR
Date: March 9, 2012
Topic(s): Organizational Development
Subtopic(s): Grants Management
This tip sheet provides introductory guidance on developing a budget and budget narrative. It also provides answers to common budget questions. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Partnering with VOLAG Affiliates

Author(s): Project SOAR
Date: February 17, 2012
Topic(s): Organizational Development
Subtopic(s): Partnerships
This tip sheet provides guidance to ethnic community-based organizations (ECBOs) on partnering with resettlement agency/voluntary agency (VOLAG) affiliates.

Tip Sheet: The Five C’s of Good Case Notes

Author(s): Project SOAR
Date: December 16, 2011
Topic(s): Case Management
Subtopic(s): Case Documentation
This tip sheet reviews the “Five C’s” of good case notes: comprehensive, chronological, consistent, confidential and demonstrating case management. This resource is designed for ethnic community-based organizations (ECBOs).
Typed script

Tool or Template: Script – Health Care Provider’s Introduction for Working with Telephone/Remote Interpreters

Author(s): Refugee Health Technical Assistance Center (RHTAC)
Date: December 12, 2011
Topic(s): Case Management, Digital Inclusion, Health
Subtopic(s): Interpretation
This tool is a scripted introduction for working with telephone/remote interpreters. It can be led by the health care provider via the telephone interpreter. The inclusion of an introduction in all interpreted encounters aims to put limited English proficient (LEP) clients at ease and create a situation in which all parties are clear about the …

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