We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Tool or Template yielded 92 result(s).

Tool or Template: SMART Indicators Checklist, with Case Study

Author(s): Monitoring and Evaluation Technical Assistance (META)
Date: July 20, 2016
Topic(s): Monitoring and Evaluation
The SMART criteria are a well-accepted way to assess the quality of project indicators (the variables that are tracked to measure changes or achievements in connection with an intervention). That said, the letters of the acronym have been defined in different ways. Common terms used when explaining the SMART criteria include: Specific; Measurable; Attainable, Appropriate …

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Tool or Template: Organizational M&E Standards and Capacity Assessment

Author(s): Monitoring and Evaluation Technical Assistance (META)
Date: July 20, 2016
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Data Quality, Evaluation and Research, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
Program data can help us make informed decisions about the services we deliver to refugee clients in the U.S. But if we want to use it effectively, data need to be of good quality. And processes need to be in place that allow us to regularly analyze and act upon it. This ensures that we …

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Color-coded table

Tool or Template: Take Fifteen: Assess Mental Health, Build Trust, Create Safety, and Decrease Stigma in 15 minutes

Author(s): National Partnership for Community Training (NPCT)
Date: May 13, 2016
Topic(s): Case Management, Health, Mental Health and Wellness
Case workers, physicians, and therapists often have just a brief appointment scheduled with refugee clients. This tool provides a breakdown of a fifteen minute encounter with a refugee client. It can be used in settings such as refugee resettlement agencies, hospitals, or mental health clinics.  Using these points as a guide will not only allow …

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Tool or Template: Job Application Bingo

Author(s): Higher
Date: March 1, 2016
Topic(s): Employment
Subtopic(s): Job Readiness
Job application bingo can be used in job readiness classes to practice employment vocabulary. The goal is for each participant to quickly identify the called word on their game card and cover the space with a marker. This game helps to evaluate clients’ understanding of the material, listening skills, and ability to follow directions. It …

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Tool or Template: US Job Cycle Card Sort Game

Author(s): Higher
Date: March 1, 2016
Topic(s): Employment
Subtopic(s): Job Readiness
This card sorting activity was developed as a companion tool to Higher’s e-learning module on the US Job Cycle. You can use it to reinforce concepts from that module or to help clients link their job readiness classes and one-on-one discussion topics to the job cycle framework.
Screener cover page

Tool or Template: Refugee Health Screener-15 (RHS-15) Packet

Author(s): Pathways to Wellness
Date: January 1, 2016
Topic(s): Mental Health and Wellness
The RHS-15 is a tool for screening refugees for emotional distress and mental health. The RHS-15 Packet includes the RHS-15 tool, background on the tool’s development, and guidelines on using the RHS-15 with recently resettled refugees. To access the RHS-15 in all languages, complete the linked JotForm and download your desired language(s) via DropBox. Early …

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Tool or Template: Alcohol Use Disorders Identification Test (AUDIT)

Author(s): World Health Organization (WHO)
Date: April 19, 2015
Topic(s): Mental Health and Wellness
Subtopic(s): Substance Misuse
This World Health Organization (WHO)-approved assessment of 10 questions is the most frequently used alcohol screening instrument in the world. Created Professor John B. Saunders, it can be administered orally or as a written self-assessment and it has been translated into 50 languages. Related Tools: The Alcohol Use Disorders Identification Test (AUDIT) manual contains exercises …

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Tool or Template: Housekeeping Vocabulary Picture Guide

Author(s): Higher
Date: January 31, 2015
Topic(s): Adult Education, Employment
Subtopic(s): English Language Skills, Job Readiness
These housekeeping vocabulary picture guides were developed by Caritas of Austin, TX and provided to Higher. Service providers can incorporate them into job readiness training, clients can use them to improve their vocational English language skills, and both clients and employers can use them for improving workplace communication. They are laid out in a half-page …

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Tool or Template: Hotel Housekeeping Vocabulary Picture Guide

Author(s): Higher
Date: January 31, 2015
Topic(s): Adult Education, Employment
Subtopic(s): English Language Skills, Job Readiness
These housekeeping vocabulary picture guides were developed by Caritas of Austin, TX and provided to Higher. Service providers can incorporate them into job readiness training, clients can use them to improve their vocational English language skills, and both clients and employers can use them for improving workplace communication. They are laid out in a half-page …

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Page with series of icons

Tool or Template: Keep Taking Your Tuberculosis (TB) Medicine

Author(s): State of Massachusetts Department of Health
Date: December 1, 2014
Topic(s): Health
Subtopic(s): Tuberculosis
This editable template provides information about following a TB treatment regimen and makes suggestions to improve treatment adherence. The healthcare provider can fill in details about the next doctor’s appointment. A checklist is also included to encourage patients to take their TB medication at a consistent time, using reminders, and getting support from others.