We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for E-Learning yielded 38 result(s).

E-learning: Fundamentals of Providing Services to Survivors of Torture

Author(s): Center for Victims of Torture (CVT)
Date: September 1, 2015
Topic(s): Case Management, Cultural Awareness, Health, Mental Health and Wellness
Created by the Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers (CVT) This course was funded by the Office of Refugee Resettlement (ORR) to give refugee service provides a basic foundation in the knowledge and skills required to provide effective services to torture survivors. The nine modules are directed …

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E-learning: 6 W’s of Good Case Notes in Employment Programs

Author(s): Higher
Date: January 1, 2014
Topic(s): Case Management, Employment
Subtopic(s): Case Documentation, Job Development
Created by Higher Employment Services Technical Assistance (Higher) This course provides an introduction to writing case notes in employment programs. It is targeted towards refugee service providers, including job developers, employment specialists, and those in similar roles. After completing this 10-minute course , you will understand: Describe why case note documentation is important in the …

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E-learning: How to Answer Behavioral Interview Questions

Author(s): Higher
Date: January 1, 2014
Topic(s): Employment
Subtopic(s): Career Advancement, Job Readiness
Created by Higher Employment Services Technical Assistance (Higher) This course provides an introduction to behavioral interview questions and is intended for both refugee service providers and refugee jobseekers. This 25-minute course contains four modules. After completing all four sections, you will be able to: Recognize a behavioral question when it is asked in a job …

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E-learning: Communicating with Employers: Initial Contact

Author(s): Higher
Date: January 1, 2013
Topic(s): Employment
Subtopic(s): Job Development
Created by Higher Employment Services Technical Assistance (Higher) This course develops strategies for addressing communication challenges between employers and job developers. It is targeted at refugee service providers, including job developers, employment specialists, and those in similar roles. After completing this 21-minute course, you will be able to: Identify potential differences in language and culture …

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E-learning: Employability Assessment

Author(s): Higher
Date: January 1, 2013
Topic(s): Employment
Subtopic(s): Career Advancement, Job Readiness
Created by Higher Employment Services Technical Assistance (Higher) This course provides an introduction to conducting an employability assessment with clients. This 30-minute course contains three sections. After completing Module 1, you will be able to: Recognize the purpose and context of an employability assessment; Identify barriers to employment presented by each refugee employment client; and Use at least …

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E-learning: How to Complete a Job Application

Author(s): Higher
Date: January 1, 2013
Topic(s): Employment
Subtopic(s): Career Advancement, Job Readiness
Created by Higher Employment Services Technical Assistance (Higher) This course provides an introduction to filling out job applications in the U.S. This course is intended for job seekers who are refugees or other New Americans. This 33-minute course contains two modules. After completing both modules, you will understand: The purpose of a job application in …

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E-learning: Workplace Culture

Author(s): Higher
Date: January 1, 2013
Topic(s): Employment
Subtopic(s): Job Readiness
Created by Higher Employment Services Technical Assistance (Higher) This course introduces the importance of rules in the U.S. workplace and common behaviors that impact success. It is aimed at refugee jobseekers. This 34-minute course contains two modules. After completing Module 1, you will understand the importance of rules in the U.S. workplace. After completing Module …

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E-learning: Preventing Child Maltreatment in ORR-/DCS-Funded Care Provider Programs

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: January 1, 2013
Topic(s): Child, Youth, and Family Services, Health, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
Created by Bridging Refugee Youth and Children’s Services (BRYCS) This course is intended for service providers working in Office of Refugee Resettlement (ORR)/Department of Child Services (DCS) residences/programs. It is available in English and in Spanish on the BRYCS website. After completing this 48-minute course, you will have a better understanding of: Professional ethics, boundaries, …

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