We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for Case Management Resource Type

Tool or Template: Sample Client Rights and Responsibilities Form

Author(s): Project SOAR
Date: August 4, 2012
Topic(s): Case Management, Organizational Development

This sample template can be used for developing a form with which clients can acknowledge their rights and responsibilities for a case management and/or employment program.

Icon for Children/Youth and Family Services Resource Type

Guide: Talking Points: Head Start and Refugee Provider Communication Guide

Author(s): BRYCS
Date: July 26, 2012
Topic(s): Children/Youth and Family Services
Subtopic(s): Early Childhood Education

This guide serves as a tool to provide essential background information on the Head Start and Refugee Resettlement programs that worked together at the community level. The intention of this guide is that it will lead to increased collaboration for the ultimate benefit of refugee children and families. 

Icon for Health Resource Type

Archived Webinar: Making CLAS Happen

Author(s): RHTAC
Date: June 20, 2012
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Healthcare

This webinar introduces clinical providers, health care administrators and social service providers to the Culturally and Linguistically Appropriate Services (CLAS) standards, issued in 2001 by the U.S. Department of Health and Human Services’ Office of Minority Health. There is a specific focus on defining racially-based oppression and its impact within a clinical setting. It also …

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Icon for Child Wellbeing Resource Type

Guide: Working Clinically with Traumatized Refugee Children and Families

Author(s): NPCT
Date: May 16, 2012
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing

This guide explains the effects of war on children and families, how trauma reactions manifest in children, and includes an assessment to determine what a family needs. 

Icon for Case Management Resource Type

Tip Sheet: Tips and Strategies for Culturally Sensitive Care

Author(s): RHTAC
Date: May 16, 2012
Topic(s): Case Management, Health, Organizational Development
Subtopic(s): Healthcare, Interpretation

This resource offers tips and strategies to promote culturally sensitive care in refugee women’s health. Topics include language, access to care, issues of gender, respect of modesty, cultural/traditional practices and religious observances, fasting for Ramadan during pregnancy, anticipatory guidance, and coordination of care and case management.

Icon for Fundraising Resource Type

Tip Sheet: Starting a Social Enterprise

Author(s): Project SOAR
Date: May 14, 2012
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on starting a social enterprise as part of your fundraising strategy.

Icon for Child Wellbeing Resource Type

Archived Webinar: Working Clinically with Traumatized Refugee Children and Families

Author(s): NPCT
Date: May 11, 2012
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing

In this webinar, Dr. Porterfield discusses the effects of war trauma and violence on refugee children and their families and how service providers can assess and intervene with these families. This webinar uses a case presentation of a traumatized refugee family from Kosovo to illustrate basic principles of assessment and intervention for those who work …

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Icon for Child Wellbeing Resource Type

Tip Sheet: Guardianship Fact Sheet for Staff Assisting Refugee Families

Author(s): BRYCS
Date: May 10, 2012
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Guardianship

This fact sheet provides basic information for helping refugee families to understand and establish kegal guardianship when caring for the children of relatives (such as grandchildren, nieces, nephews, cousins, siblings) or friends. 

Icon for Fundraising Resource Type

Tip Sheet: Planning for and Launching Capital Campaigns

Author(s): Project SOAR
Date: May 4, 2012
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on planning for and launching a capital campaign as part of your fundraising strategy.

Icon for Mental Health and Wellness Resource Type

Archived Webinar: Orientation to Refugees for Question, Persuade, Refer (QPR) Trainers

Author(s): RHTAC
Date: April 30, 2012
Topic(s): Mental Health and Wellness
Subtopic(s): Suicidality

This educational webinar will provide Question, Persuade, Refer (QPR) trainers with background information on the refugee migration process and resettlement in the U.S.  The webinar also includes a Train-the-Trainer session on facilitating an adapted QPR classroom presentation designed for refugee gatekeepers. “Gatekeepers” are individuals who come into regular contact with and are respected and trusted …

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