We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for Fundraising Resource Type

Tip Sheet: Locating Federal (and State) Funding Opportunities

Author(s): Project SOAR
Date: April 13, 2008
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides suggestions on locating federal and state funding opportunities for resettlement and integration programs.

Icon for Organizational Development Resource Type

Guide: Presenters’ Guide

Author(s): Project SOAR
Date: April 1, 2008
Topic(s): Organizational Development

Refugee service providers conduct trainings and presentations for a variety of reasons and audiences. These presentations may be to orient new staff, recruit volunteers/mentors, increase awareness on refugee issues or to raise funds. Public speaking can be challenging. However, armed with a few basic presentation skills, proper preparation and practice it is possible to become …

Presenters’ Guide Read More »

Icon for Organizational Development Resource Type

Toolkit: Making the Most of Partnerships and Collaborations

Author(s): Project SOAR
Date: March 27, 2008
Topic(s): Organizational Development
Subtopic(s): Partnerships

This toolkit includes activities and discussion questions designed to help guide your team’s efforts to develop strong partnerships.

Icon for Community Engagement Resource Type

Tip Sheet: Finding and Preparing Refugee Clients for Media Interactions

Author(s): Project SOAR
Date: February 13, 2008
Topic(s): Community Engagement
Subtopic(s): Media and Communications

This tip sheet provides suggestions on identifying clients who may be interested in participating in media interviews and offers guidance on how to prepare clients for positive media interactions.

Icon for Organizational Development Resource Type

Tool or Template: Sample Refugee Services Volunteer Application

Author(s): Project SOAR
Date: January 30, 2008
Topic(s): Organizational Development
Subtopic(s): Volunteer Management

This template can be adapted into a volunteer application form for your organization.

Icon for Housing Resource Type

Guide: Please Repair – An Illustrated Guide

Author(s): Mercy Housing
Date: October 20, 2006
Topic(s): Housing
Subtopic(s): Housing Orientation, Landlords

Renters and landlords need to effectively communicate about repairs! This illustrated housing repair guide aims to help refugees and other renters with limited English communicate repair requests in a way that is understood by property managers. It is designed to be printed double-sided, except the “Report Immediately” page which should be printed single-sided and on …

Please Repair – An Illustrated Guide Read More »

Icon for Federal Housing Programs Resource Type

Tip Sheet: HUD-Subsidized Refugee Residency Requirements

Author(s): Mercy Housing
Date: October 18, 2006
Topic(s): Housing
Subtopic(s): Federal Housing Programs

A frequent question from resettlement agencies is: Do refugees need to have a Social Security Card to be eligible for Housing and Urban Development (HUD)-subsidized Housing? The short answer is no; however, some subsidized housing providers are not aware that there are acceptable substitutes for a Social Security Card. This fact sheet will identify alternative …

HUD-Subsidized Refugee Residency Requirements Read More »

Icon for Child Wellbeing Resource Type

Toolkit: Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers

Author(s): BRYCS
Date: October 2, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Guardianship

This toolkit serves to: Be a training guide for refugee resettlement staff to improve their understanding of how the child welfare system works, and how to access and assist clients in obtaining services. Provide a common vocabulary of child welfare terms, enabling refugee resettlement staff to make appropriate referrals for child welfare services. Dispel misconceptions …

Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers Read More »

Icon for Case Management Resource Type

Tip Sheet: Introduction to Case Management

Author(s): Project SOAR
Date: September 26, 2006
Topic(s): Case Management

This tip sheet reviews the basics of case management, including intake and assessment, goal development, intervention, monitoring and re-assessment, and termination.

Icon for Children/Youth and Family Services Resource Type

Toolkit: Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource 

Author(s): BRYCS
Date: August 8, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Early Childhood Education

This resource contains information, reference materials, and sample training modules for employment specialists and case managers. It is designed to help agencies increase their capacity to serve refugee clients and provide them with a spectrum of child care options. Information is also relevant to program directors to assess if adequate internal processes are operating to …

Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource  Read More »