We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 87 result(s).

Blog Post: Sharing Refugee Stories to Build Community Support

Author(s): Switchboard
Date: November 1, 2019
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Media and Communications
Are you looking to increase local support for refugees in your community? Supporting refugees to tell their stories is a powerful way to put individual faces and voices to the resettlement experience. There are many innovative ways stories can facilitate strong connections that demonstrate how resettlement benefits everyone in the community.

Video: What is Technical Assistance (TA?)

Author(s): Switchboard
Date: September 17, 2019
Topic(s): Organizational Development
You might have heard that Switchboard provides technical assistance to Office of Refugee Resettlement-funded organizations. But what is technical assistance, anyway? Watch this short video to find out.

Archived Webinar: Demystifying Strengths-Based Services to Foster Refugees’ Resilience

Author(s): Switchboard
Date: August 21, 2019
Topic(s): Case Management, Health, Mental Health and Wellness, Organizational Development
Subtopic(s): Behavioral Healthcare
This webinar was presented by Julie A. Tippens, DrPH, Assistant Professor of Child, Youth, and Family Studies at the University of Nebraska-Lincoln; Peggy Fulda, MSW, LCSW, MPH, Clinician Lead at Lutheran Community Services Northwest; and Mahad Hassan, BA, Culturally Specific Certified Peer Specialist and Program Coordinator, Peer Training Program at Lutheran Community Services Northwest.  This …

Demystifying Strengths-Based Services to Foster Refugees’ Resilience Read More »

Video: 4 Tips for Effective Employer Conversations

Author(s): Switchboard
Date: August 20, 2019
Topic(s): Employment, Organizational Development
Subtopic(s): Career Advancement, Job Development, Partnerships
Watch this 3-minute video to learn about 4 tips for approaching prospective employer partners about hiring refugees. The video covers the process of initiating contact with prospective employer partners, how to approach a first meeting, and building a productive partnership. 

Guide: Demystifying Strengths-Based Services: Fostering Refugees’ Resilience in Resettlement

Author(s): Switchboard
Date: August 15, 2019
Topic(s): Case Management, Health, Mental Health and Wellness, Organizational Development
Subtopic(s): Behavioral Healthcare
Recognizing the inherent strengths of refugee individuals, families, and communities is an important starting point for health, social work, and human service professionals. This brief information guide aims to equip those working in U.S. refugee resettlement with evidence-informed strategies to deliver strengths-based programming.

Blog Post: What is a Community of Practice?

Author(s): Switchboard
Date: June 10, 2019
Topic(s): Organizational Development
As colleagues working across the resettlement community, we all bring a wealth of expertise to our work. But whether we work for states, resettlement agencies or other organizations, it’s not always easy for us to learn from one another. To help meet this need, Switchboard is excited to launch our first interagency community of practice …

What is a Community of Practice? Read More »

Video: About Switchboard

Author(s): Switchboard
Date: March 29, 2019
Topic(s): Organizational Development
Watch this 3-minute video to learn all about Switchboard, including about the trainings, resources, and technical assistance available to you as an ORR grantee.

Archived Webinar: Introducing Switchboard

Author(s): Switchboard
Date: March 20, 2019
Topic(s): Organizational Development
This webinar was presented by Jason Crislip, Switchboard Director, to introduce Switchboard and explain the services available to refugee-service providers.  By the end of this 30-minute session, you will be able to: Describe what the Switchboard program is; Describe the technical assistance, trainings, and resources available to you through Switchboard; and Use Switchboard’s website to …

Introducing Switchboard Read More »

Podcast: A Look at Switchboard’s FY19 Needs Assessment

Author(s): Switchboard
Date: March 14, 2019
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Presenting Data
In this podcast, Switchboard Director Jason Crislip and Program Officer Margaret Gibbon have a 7-minute discussion about how Switchboard’s national needs assessment survey is informing Switchboard’s work in FY19. To read the full needs assessment report, click here.

Blog Post: Understanding and Benefiting from Corporate Volunteering

Author(s): Higher
Date: September 20, 2018
Topic(s): Employment, Financial Capabilities, Organizational Development
Subtopic(s): Job Readiness, Volunteer Management
This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Volunteers are an extremely useful resource to expand support services for refugees. They bring insight to U.S. culture and systems, access to networks for early employment opportunities and career advancement, and time and …

Understanding and Benefiting from Corporate Volunteering Read More »