We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 100 result(s).

Podcast: How Can Supervisors and Organizations Support Staff Care?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Health, Mental Health and Wellness, Organizational Development
Subtopic(s): COVID-19, Self-care
Are you looking to increase staff care programming in your organization? Stream the latest episode of the Switchboard podcast, where Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Adeyinka Akinsulure-Smith, Licensed Psychologist and Tenured Professor at the City College of New York, discuss the importance of providing resettlement staff with the …

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Blog Post: Wellbeing for Service Providers: How Can Organizations Support Staff through the COVID-19 Pandemic?

Author(s): Switchboard
Date: May 26, 2020
Topic(s): Cultural Awareness, Digital Inclusion, Health, Organizational Development
Subtopic(s): COVID-19
Refugee service providers are used to putting clients first, working long hours, and moving mountains to meet clients’ needs, no matter how difficult. This work is unique: we are entrusted with helping people who have experienced significant hardship and trauma as they rebuild their lives in a new country. Because our work is unique, our organizations have a unique role in supporting us.

Blog Post: Providing Successful Remote Services During the COVID-19 Crisis: Tips from the International Institute of New England

Author(s): Switchboard
Date: May 5, 2020
Topic(s): Case Management, Health, Organizational Development
Subtopic(s): COVID-19
When a busy human services operation providing critical support to vulnerable people is forced to immediately suspend face-to-face interactions, the sudden transition to remote work is not easy. Staff miss their work spaces, their clients, and each other. Program participants can no longer walk in for assistance, and quick questions that could have been easily answered now require an email or a pre-scheduled phone call. But as difficult as things may be, it is important to remember that it is still possible to provide support to clients.

Archived Webinar: Ask an Expert: Creating Engaging Virtual Trainings and Meetings

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Adult Education, Digital Inclusion, Organizational Development
Hosted on April 15, 2020, this webinar was presented by Jamie Bussey, Deputy Director, Cultural Orientation Resource Exchange (CORE); Sumita Chandrasekhar, Program Officer for Instructional Technology & Design at the IRC; and Kristy Gladfelter, Senior Director for Research, Analysis, and Learning at the IRC. Designing effective virtual trainings and meetings can be a challenge. We’ve …

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Tool or Template: Gender Equality in Program Design Checklist

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Gender Equality, Project Design and M&E Planning
This tool provides guidance to project designers and proposal writers on how to meaningfully include gender equality during the design phase of a project. For more information on gender in project design and gender analysis, see Switchboard’s Gender Equality in Service Programs Continuum; Information Guide: Improving Gender Equality through Basic Gender Analysis; Gender Analysis Project …

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Guide: Improving Gender Equality through Basic Gender Analysis

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Gender Equality, Project Design and M&E Planning
Gender analysis gathers critical information on the lived experiences and unique needs of clients of all genders. It helps staff to understand risks to safety and access, particularly for women and girls, and to develop strategies to mitigate these risks. This information guide describes what a basic gender analysis is, its core concepts, and provides …

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Tool or Template: Basic Gender Analysis Workplan Template

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Gender Equality, Project Design and M&E Planning
This template is meant to help with planning for conducting a gender analysis by outlining dates by which to complete certain tasks, individuals responsible, and resources needed. For more information on gender in project design and gender analysis, see Switchboard’s Gender Equality in Service Programs Continuum; Information Guide: Improving Gender Equality through Basic Gender Analysis; …

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Tool or Template: Gender Equality in Service Programs Continuum

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Gender Equality, Project Design and M&E Planning
This tool describes the continuum of gender equality in service programs from Gender-Exploitative Programs, to Gender-Neutral/Gender-Blind Programs, to Gender-Sensitive Programs, to Gender-Transformative Programs.

Tool or Template: Gender Analysis Project Risk Matrix

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Gender Equality, Project Design and M&E Planning
This tool is designed to support you in the systematic analysis of each response to each question asked in your gender analysis focus group discussions and/or key informant interviews. You can click on the Completed Example sheet to view an example of a completed matrix. To complete a gender analysis project risk matrix, first determine …

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Tool or Template: Sexual Orientation, Gender Identity, and Gender Expression: Essential Terminology for the Humanitarian Sector

Author(s): ORAM
Date: April 4, 2020
Topic(s): Case Management, Organizational Development
This five-language dictionary, glossary, and usage guide aims to help humanitarian professionals communicate effectively and respectfully with and about people of diverse sexual orientations and gender identities. It includes definitions, transliterations, and do’s and don’ts of usage.