We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for Career Advancement Resource Type

Podcast: From a Refugee to a State Refugee Coordinator

Author(s): Switchboard
Date: December 3, 2019
Topic(s): Employment
Subtopic(s): Career Advancement

This Switchboard podcast spotlights Augustin Ntabaganyimana, Executive Deputy Director at the Maryland Department of Human Services. Listen to Augustin share his story about his early life in Rwanda and the Democratic Republic of Congo, arriving as a refugee in the United States, and his road to becoming a State Refugee Coordinator. This podcast is an …

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Icon for Career Advancement Resource Type

Archived Webinar: Launching & Strengthening Career Pathways Programs: Approaches, Partnerships, and Funding Possibilities

Author(s): Switchboard
Date: November 21, 2019
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness

This webinar was presented by Matt Dolamore, Assistant Director for Integration, LIRS and Saba Imran, Program Coordinator for Economic Empowerment, Switchboard.  By the end of this webinar, you will be able to: Describe two common models of career pathways programming;  Weigh the pros and cons of each model when determining the best strategy for the …

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Icon for Career Advancement Resource Type

Toolkit: Launching and Strengthening Career Pathways Programs

Author(s): Switchboard
Date: October 17, 2019
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development

Successfully building a career pathways program often means forming collaborative community partnerships and tapping into new funding streams. This toolkit, a follow-up resource to Switchboard’s Job Counseling for Career Pathways toolkit, will highlight various approaches to career pathways programming and demonstrate how partnerships and diverse funding streams can be leveraged to expand career pathways programming …

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Icon for Employment Resource Type

Guide: Promoting Your Clients’ Financial Wellbeing

Author(s): Switchboard
Date: October 9, 2019
Topic(s): Employment, Financial Capabilities

This information guide suggests asset building strategies that refugee service providers can implement to encourage clients’ long-term economic stability and mobility. By leveraging your clients’ strengths, your existing programs, and partnerships with community financial resources, you can incorporate asset building into a holistic approach to economic empowerment.

Icon for Behavioral Healthcare Resource Type

Archived Webinar: The Science of Empathy, Empathic Reflection, and Empathic Regulation in Clinical Care

Author(s): CVT
Date: October 2, 2019
Topic(s): Mental Health and Wellness
Subtopic(s): Behavioral Healthcare

This webinar presents a brief overview of the history and science of empathy.  The discovery of the biological basis of empathy “the mirror neurons” is discussed. A new model of empathic reflection for daily practice in the clinical setting called the Wheel of Empathy is presented. Overcoming major barriers to achieving empathic therapist-patient/client clinical relationships …

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Icon for Community Cohesion Resource Type

Guide: Engaging Local Leaders to Foster Welcoming Communities

Author(s): Welcoming America
Date: September 30, 2019
Topic(s): Community Engagement
Subtopic(s): Community Cohesion

This is the third in a four-part series of guides on engaging receiving communities in order to advance immigrant inclusion and build stronger, more cohesive communities. It provides information on who community leaders are, recommendations for leadership engagement, and case studies on engaging state and other leaders. Other guides in this series include Building Cohesive Communities …

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Icon for Data Analysis Resource Type

Archived Webinar: Data-Driven State Refugee Programs: Lessons from the Field on Using Data to Improve Refugee Programs

Author(s): Switchboard
Date: September 26, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Evaluation and Research, Using Data and Evidence

This webinar was presented by Molly M. Scott of the Center for Income and Benefits at The Urban Institute and featured guest speakers Kit Taintor and Derek Maxfield.

Icon for Employment Resource Type

Podcast: Is Your Program Gender-Sensitive?

Author(s): Switchboard
Date: September 23, 2019
Topic(s): Employment, Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning

Stream Switchboard’s latest podcast! Kelsey Chippeaux of the IRC in Silver Spring discusses the process of developing a gender analysis plan for a TANF employment program.

Icon for Monitoring and Evaluation Resource Type

Guide: Developing Strong Program Reports

Author(s): Switchboard
Date: September 19, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Presenting Data, Project Design and M&E Planning

This information guide provides suggestions for drafting a report narrative,incorporating a table of key indicators, and choosing the types of graphs which may strengthen your program reporting.

Icon for Child Wellbeing Resource Type

Guide: Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students

Author(s): Switchboard
Date: September 19, 2019
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Youth Education, Youth Wellbeing

This guide describes how providers and schools can partner to both proactively prevent incidents of hate, bias, and bullying, and respond to those incidents in a way that ensures students are held accountable.