The Switchboard resource library brings together a variety of resettlement-related materials. Learn more >>

This library hosts materials developed by Switchboard and by former Office of Refugee Resettlement (ORR)-funded technical assistance (TA) providers (most in fiscal years 2016-2018, with selected earlier materials). This library links materials externally where: their formats were incompatible with internal hosting; they were developed by current ORR-funded TA providers; or they were developed by non-ORR funded authors who granted permission for the links.

Author Definitions

BRYCS
Bridging Refugee Youth and Children's Services
CLINIC
Catholic Legal Immigration Network, Inc. National Citizenship Capacity Building Project
CVT
Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers
Higher
Higher Employment Services Technical Assistance
Mercy Housing
Mercy Housing Refugee Housing Program
META
Monitoring and Evaluation Technical Assistance Project
NPCT
National Partnership for Community Training Mental Health Technical Assistance Program
Project SOAR
Project for Strengthening Organizations Assisting Refugees
RHTAC
Refugee Health Technical Assistance Center
Welcoming America
Welcoming America's Welcoming Refugees Program
Other
Authors not receiving technical assistance funding from ORR

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Icon for Household Pests Resource Type

Bedbug Fact Sheet

Tip Sheet
Author(s): Mercy Housing
Date: June 24, 2008
Topic(s): Housing
Subtopic(s): Household Pests

This basic tip sheet explains what bed bugs are, what they do, where they live, and what you can do to minimize their impact on your life.

Icon for Financial Management Resource Type

Revenue and Expenses Template

Tool or Template
Author(s): Project SOAR
Date: June 9, 2008
Topic(s): Organizational Development
Subtopic(s): Financial Management

This template can be used to track revenues and expenses for a grant budget.

Icon for Fundraising Resource Type

Locating Federal (and State) Funding Opportunities

Tip Sheet
Author(s): Project SOAR
Date: April 13, 2008
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides suggestions on locating federal and state funding opportunities for resettlement and integration programs.

Icon for Organizational Development Resource Type

Presenters’ Guide

Guide
Author(s): Project SOAR
Date: April 1, 2008
Topic(s): Organizational Development

Refugee service providers conduct trainings and presentations for a variety of reasons and audiences. These presentations may be to orient new staff, recruit volunteers/mentors, increase awareness on refugee issues or to raise funds. Public speaking can be challenging. However, armed with a few basic presentation skills, proper preparation and practice it is possible to become …

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Icon for Organizational Development Resource Type

Making the Most of Partnerships and Collaborations

Toolkit
Author(s): Project SOAR
Date: March 27, 2008
Topic(s): Organizational Development
Subtopic(s): Partnerships

This toolkit includes activities and discussion questions designed to help guide your team’s efforts to develop strong partnerships.

Icon for Community Engagement Resource Type

Finding and Preparing Refugee Clients for Media Interactions

Tip Sheet
Author(s): Project SOAR
Date: February 13, 2008
Topic(s): Community Engagement
Subtopic(s): Media and Communications

This tip sheet provides suggestions on identifying clients who may be interested in participating in media interviews and offers guidance on how to prepare clients for positive media interactions.

Icon for Organizational Development Resource Type

Sample Refugee Services Volunteer Application

Tool or Template
Author(s): Project SOAR
Date: January 30, 2008
Topic(s): Organizational Development
Subtopic(s): Volunteer Management

This template can be adapted into a volunteer application form for your organization.

Icon for Housing Resource Type

Please Repair – An Illustrated Guide

Guide
Author(s): Mercy Housing
Date: October 20, 2006
Topic(s): Housing
Subtopic(s): Housing Orientation, Landlords

Renters and landlords need to effectively communicate about repairs! This illustrated housing repair guide aims to help refugees and other renters with limited English communicate repair requests in a way that is understood by property managers. It is designed to be printed double-sided, except the “Report Immediately” page which should be printed single-sided and on …

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Icon for Federal Housing Programs Resource Type

HUD-Subsidized Refugee Residency Requirements

Tip Sheet
Author(s): Mercy Housing
Date: October 18, 2006
Topic(s): Housing
Subtopic(s): Federal Housing Programs

A frequent question from resettlement agencies is: Do refugees need to have a Social Security Card to be eligible for Housing and Urban Development (HUD)-subsidized Housing? The short answer is no; however, some subsidized housing providers are not aware that there are acceptable substitutes for a Social Security Card. This fact sheet will identify alternative …

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Icon for Child and Youth Development Resource Type

Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers

Toolkit
Author(s): BRYCS
Date: October 2, 2006
Topic(s): Child and Youth Development, Family Strengthening
Subtopic(s): Child Welfare, Guardianship

This toolkit serves to: Be a training guide for refugee resettlement staff to improve their understanding of how the child welfare system works, and how to access and assist clients in obtaining services. Provide a common vocabulary of child welfare terms, enabling refugee resettlement staff to make appropriate referrals for child welfare services. Dispel misconceptions …

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