The Switchboard resource library brings together a variety of resettlement-related materials. Learn more >>

This library hosts materials developed by Switchboard and by former Office of Refugee Resettlement (ORR)-funded technical assistance (TA) providers (most in fiscal years 2016-2018, with selected earlier materials). This library links materials externally where: their formats were incompatible with internal hosting; they were developed by current ORR-funded TA providers; or they were developed by non-ORR funded authors who granted permission for the links.

Author Definitions

BRYCS
Bridging Refugee Youth and Children's Services
CLINIC
Catholic Legal Immigration Network, Inc. National Citizenship Capacity Building Project
CVT
Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers
Higher
Higher Employment Services Technical Assistance
Mercy Housing
Mercy Housing Refugee Housing Program
META
Monitoring and Evaluation Technical Assistance Project
NPCT
National Partnership for Community Training Mental Health Technical Assistance Program
Project SOAR
Project for Strengthening Organizations Assisting Refugees
RHTAC
Refugee Health Technical Assistance Center
Welcoming America
Welcoming America's Welcoming Refugees Program
Other
Authors not receiving technical assistance funding from ORR

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Icon for Organizational Development Resource Type

Connecting to Established Immigrant Groups and Advocacy Organizations

Tip Sheet
Author(s): Project SOAR
Date: April 10, 2011
Topic(s): Organizational Development
Subtopic(s): Partnerships

This tip sheet offers suggestions on connecting to established immigrant groups as part of your partnership strategy.

Icon for Case Management Resource Type

Mitigating Conflict with Clients

Tip Sheet
Author(s): Project SOAR
Date: April 8, 2011
Topic(s): Case Management

This tip sheet provides guidance on mitigating conflict with clients as part of case management.

Icon for Boundaries Resource Type

Boundaries – Protecting Clients and Ourselves

Tip Sheet
Author(s): Project SOAR
Date: March 5, 2011
Topic(s): Case Management
Subtopic(s): Boundaries

This tip sheet reviews how to establish effective boundaries in order to protect both clients and staff.

Icon for Organizational Development Resource Type

Finding Skilled Volunteers

Tip Sheet
Author(s): Project SOAR
Date: March 4, 2011
Topic(s): Organizational Development
Subtopic(s): Volunteer Management

This tip sheet provides suggestions for identifying skilled volunteers to support your programs.

Icon for Conflict Management Resource Type

Program Activity to Address Conflict

Tip Sheet
Author(s): Project SOAR
Date: February 25, 2011
Topic(s): Organizational Development
Subtopic(s): Conflict Management

This tip sheet describes the Circle Process, an activity you can conduct in your program to address conflict.

Icon for Conflict Management Resource Type

Building Your Capacity to Address Conflict

Tip Sheet
Author(s): Project SOAR
Date: February 18, 2011
Topic(s): Organizational Development
Subtopic(s): Conflict Management

This tip sheet provides guidance on building your capacity to address conflict, including conflict with clients.

Icon for Conflict Management Resource Type

Mitigating Conflict among Refugee Communities

Tip Sheet
Author(s): Project SOAR
Date: February 11, 2011
Topic(s): Organizational Development
Subtopic(s): Conflict Management

This tip sheet provides suggestions on mitigating conflict among refugee communities.

Icon for Advocacy Resource Type

Key Components to Successful Advocacy

Tip Sheet
Author(s): Project SOAR
Date: January 27, 2011
Topic(s): Organizational Development
Subtopic(s): Advocacy

This tip sheet summarizes the key components of a successful advocacy strategy.

Icon for Advocacy Resource Type

Advocacy Targets and Methods

Tip Sheet
Author(s): Project SOAR
Date: January 20, 2011
Topic(s): Organizational Development
Subtopic(s): Advocacy

This tip sheet reviews typical advocacy targets and methods.

Icon for Advocacy Resource Type

Introduction to Advocacy

Tip Sheet
Author(s): Project SOAR
Date: January 6, 2011
Topic(s): Organizational Development
Subtopic(s): Advocacy

This tip sheet provides a basic introduction to advocacy for refugee service providers new to this topic.