We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Your search yielded 347 result(s).

Icon for Behavioral Healthcare Resource Type

Archived Webinar: The Science of Empathy, Empathic Reflection, and Empathic Regulation in Clinical Care

Author(s): CVT
Date: October 2, 2019
Topic(s): Mental Health and Wellness
Subtopic(s): Behavioral Healthcare

This webinar presents a brief overview of the history and science of empathy.  The discovery of the biological basis of empathy “the mirror neurons” is discussed. A new model of empathic reflection for daily practice in the clinical setting called the Wheel of Empathy is presented. Overcoming major barriers to achieving empathic therapist-patient/client clinical relationships …

The Science of Empathy, Empathic Reflection, and Empathic Regulation in Clinical Care Read More »

Icon for Community Cohesion Resource Type

Guide: Engaging Local Leaders to Foster Welcoming Communities

Author(s): Welcoming America
Date: September 30, 2019
Topic(s): Community Engagement
Subtopic(s): Community Cohesion

This is the third in a four-part series of guides on engaging receiving communities in order to advance immigrant inclusion and build stronger, more cohesive communities. It provides information on who community leaders are, recommendations for leadership engagement, and case studies on engaging state and other leaders. Other guides in this series include Building Cohesive Communities …

Engaging Local Leaders to Foster Welcoming Communities Read More »

Icon for Data Analysis Resource Type

Archived Webinar: Data-Driven State Refugee Programs: Lessons from the Field on Using Data to Improve Refugee Programs

Author(s): Switchboard
Date: September 26, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Evaluation and Research, Using Data and Evidence

This webinar was presented by Molly M. Scott of the Center for Income and Benefits at The Urban Institute and featured guest speakers Kit Taintor and Derek Maxfield.

Icon for Employment Resource Type

Podcast: Is Your Program Gender-Sensitive?

Author(s): Switchboard
Date: September 23, 2019
Topic(s): Employment, Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning

Stream Switchboard’s latest podcast! Kelsey Chippeaux of the IRC in Silver Spring discusses the process of developing a gender analysis plan for a TANF employment program.

Icon for Monitoring and Evaluation Resource Type

Guide: Developing Strong Program Reports

Author(s): Switchboard
Date: September 19, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Presenting Data, Project Design and M&E Planning

This information guide provides suggestions for drafting a report narrative,incorporating a table of key indicators, and choosing the types of graphs which may strengthen your program reporting.

Icon for Child Wellbeing Resource Type

Guide: Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students

Author(s): Switchboard
Date: September 19, 2019
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Youth Education, Youth Wellbeing

This guide describes how providers and schools can partner to both proactively prevent incidents of hate, bias, and bullying, and respond to those incidents in a way that ensures students are held accountable.

Icon for Child Wellbeing Resource Type

Archived Webinar: Partnering with Schools to Provide Safe and Inclusive Learning Environments for Refugee Students

Author(s): Switchboard
Date: September 19, 2019
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Youth Education, Youth Wellbeing

This webinar was presented by Laura Gardner of Gardner & Associates and covers ways to proactively prevent and respond to bias and hate incidents.

Icon for Organizational Development Resource Type

Video: What is Technical Assistance (TA?)

Author(s): Switchboard
Date: September 17, 2019
Topic(s): Organizational Development

You might have heard that Switchboard provides technical assistance to Office of Refugee Resettlement-funded organizations. But what is technical assistance, anyway? Watch this short video to find out.

Icon for Data Analysis Resource Type

Toolkit: Data-Driven State Refugee Programs: Lessons from the Field on Managing, Analyzing, and Using Data to Improve Refugee Programs

Author(s): Switchboard, Urban Institute
Date: September 11, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality, Evaluation and Research, Presenting Data, Project Design and M&E Planning, Using Data and Evidence

Switchboard contracted with the Urban Institute for the development of this toolkit.  Data and evidence can play a critical role in program management if those data are designed, collected, and analyzed with programming goals in mind and grounded in the reality of how programs work. As state refugee coordinators (SRCs) manage and coordinate refugee services, …

Data-Driven State Refugee Programs: Lessons from the Field on Managing, Analyzing, and Using Data to Improve Refugee Programs Read More »

Icon for Adult Education Resource Type

Guide: Overcoming Barriers to Adult Education: Strengths-based Strategies for Effective Enrollment and Retention

Author(s): Switchboard
Date: September 6, 2019
Topic(s): Adult Education, Employment, Financial Capabilities
Subtopic(s): English Language Skills, Job Readiness

Education and learning are important to all people striving to attain their goals life. For refugees and other ORR-eligible adults, it is essential to rebuilding a stable and fulfilling life in the United States. As such, many organizations that serve refugees are striving to help their adult clients continue their education, including English Language Proficiency …

Overcoming Barriers to Adult Education: Strengths-based Strategies for Effective Enrollment and Retention Read More »