We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Guide yielded 125 result(s).

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Guide: COVID-19 Vaccine Focus Group Discussions Guides

Author(s): International Rescue Committee (IRC), NRC-RIM
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
These guides are designed to assist service providers with facilitating and documenting focus group discussions on the COVID-19 vaccine.
Blue field with white text

Guide: Guidelines for Creating Public Service Announcements (PSAs)

Author(s): NRC-RIM
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
This guide defines public service announcements (PSAs) and includes five steps for creating one: preparing, researching, writing, producing, and distributing. It also has tips, examples, and a resource list. This guide may be used for PSAs on any topic and format, including film, radio, and print.

Guide: Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees

Author(s): Switchboard, Welcoming America
Date: April 5, 2021
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Community Cohesion, Partnerships
As refugee service providers prepare for an increase in arrivals, it is important to reactivate public-sector relationships and explore concrete partnerships to help meet your goals for refugee inclusion. This guide describes strategies for meaningfully re-engaging public-sector stakeholders, whether you are looking to collaborate with public schools, public health departments, or other public actors. This …

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Guide: How Companies can Mentor LGBTQ Refugees

Author(s): Human Rights Campaign (HRC), ORAM, The Tent Foundation
Date: December 1, 2020
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development
This guidebook is intended to provide companies with guidance on how to establish and implement professional mentorship programs for LGBTQ refugees and asylum seekers. LGBTQ employees and allies at these companies will have the opportunity to utilize mentorship to help LGBTQ refugees strengthen their professional skills, understand cultural workplace norms, and develop a strategy for …

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Guide: Preventing Occupational Hazards by Promoting Organizational Resilience

Author(s): Switchboard
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide …

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Guide: Integrating Digital Citizenship into Refugee and Immigrant Youth Programs

Author(s): Switchboard
Date: October 1, 2020
Topic(s): Child, Youth, and Family Services, Digital Inclusion
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
This guide is designed to help staff integrate digital citizenship education into existing programs, with a focus on digital safety, security, and rights and responsibilities. It describes suggestions for identifying risk and protective factors among refugee youth participants; determining your digital citizenship objectives and core messages; designing activities within your program context that align with …

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Guide: Cultural Competence in Refugee Service Settings: Guidance for Service Providers Based on a Scoping Review of the Literature

Author(s): Switchboard
Date: September 8, 2020
Topic(s): Case Management, Cultural Awareness, Health, Mental Health and Wellness
Refugees have unique strengths and needs related to their cultural backgrounds and experiences of forced displacement and resettlement. Refugee service providers must demonstrate cultural competence to effectively serve clients, but this is often complicated by unclear definitions and a lack of practical guidance. This guide highlights key culturally competent approaches in refugee service settings, based …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Cultural Awareness, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
This information guide reviews the basics of gender-based violence (including domestic violence and sexual violence) within refugee and immigrant communities. It explores what a culturally responsive approach to GBV services can look like.

Guide: Supporting Refugee Students and Families in Home-Based Learning

Author(s): Switchboard
Date: May 6, 2020
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education, COVID-19
Refugee service providers can play a vital role during the COVID-19 pandemic to foster equity of access to home-based learning. Now more than ever, providers need to liaise between families and schools, help bridge the gaps between them—be they cultural, linguistic, or otherwise—and advocate on behalf of families for the education system to fulfill its …

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