We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 93 result(s).

Tool or Template: Safety During Client Home Visits Checklist

Author(s): Switchboard
Date: August 5, 2020
Topic(s): Case Management, Safety
Subtopic(s): Boundaries
This checklist is designed to help you prepare for client home visits. It can be used by staff and volunteers prior to every home visit. Accidents and incidents frequently occur when we become familiar with a client and their neighborhood, so we let our guard down. This checklist is a tool to help staff stay …

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Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence
Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence
Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

Archived Webinar: Helping Clients Navigate Times of Economic Hardship

Author(s): Switchboard
Date: July 24, 2020
Topic(s): Case Management, Digital Inclusion, Employment, Financial Capabilities
Hosted on July 23, 2020, this virtual panel discussion was hosted by by Daniel Wilkinson Program Manager for Economic Empowerment, Switchboard along with a panelist of economic empowerment experts.  Recent months have presented a dramatic learning curve as we’ve adapted to the realities of living and working in the shadow of a global pandemic. If …

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Archived Webinar: Fundamentals of Gender-Based Violence for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 7, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
Hosted on July 7, 2020, this webinar was presented by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Alena Victor, Director of Residential Programs, Womankind.  There has been a growing interest among refugee service providers in understanding the dynamics of gender-based violence (including domestic violence and sexual violence). This webinar will be an …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
This information guide reviews the basics of gender-based violence (including domestic violence and sexual violence) within refugee and immigrant communities. It explores what a culturally responsive approach to GBV services can look like.

Podcast: Ask an Expert: Self-Care Q&A

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
In this episode of the Switchboard podcast, Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone during the pandemic, tips on staying …

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Archived Webinar: In Search of Safety: LGBTQ+ Refugee Protection and HIAS

Author(s): HIAS
Date: June 25, 2020
Topic(s): Case Management, Mental Health and Wellness, Safety
In this webinar, Heidi Lehmann, Senior Director of Gender and GBV Programs at HIAS; Blythe Raphael, Director of Refugee Services at HIAS resettlement partner Jewish Family and Community Services East Bay (Ca.); and Galo Quizanga, Director of Global Economic Inclusion at HIAS discuss the unique needs and vulnerabilities of this population, and how HIAS and its U.S. and international partners …

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Blog Post: Three Steps You Can Take to Support Clients’ Food Security

Author(s): Switchboard
Date: June 25, 2020
Topic(s): Case Management, Health
Subtopic(s): Food Security and Nutrition
The COVID-19 pandemic has caused profound disruption across the globe, including in the U.S., which in late March became the country with the highest number of confirmed cases. The crisis is exacerbating existing economic and social inequality for many refugee and immigrant populations and their communities.

Guide: Supporting Refugee Students and Families in Home-Based Learning

Author(s): Switchboard
Date: May 6, 2020
Topic(s): Case Management, Child, Youth, and Family Services
Subtopic(s): Child and Youth Education, COVID-19
Refugee service providers can play a vital role during the COVID-19 pandemic to foster equity of access to home-based learning. Now more than ever, providers need to liaise between families and schools, help bridge the gaps between them—be they cultural, linguistic, or otherwise—and advocate on behalf of families for the education system to fulfill its …

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