We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 100 result(s).

Blog Post: Persevering during Times of Transition: Lessons from Leaders across the Resettlement Field

Author(s): Switchboard
Date: March 31, 2021
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19, Emergency Preparedness
Strategic and everyday tactical leadership is critical to any organization, but confronting change as a leader can require new and different approaches. I recently interviewed leaders from several sectors working within refugee resettlement to learn how they had confronted the challenges of the past years. This blog post includes several areas of action based on their strategies.

Blog Post: Leveraging Volunteers Remotely during COVID-19 to Support Ongoing Economic Integration

Author(s): Switchboard
Date: March 19, 2021
Topic(s): Employment, Organizational Development
Subtopic(s): Volunteer Management
With the economic and health crises that came with COVID-19, many service providers were forced to shift priorities with clients. To ensure we did not lose sight of our long-term integration work with clients, we utilized the greater community, including volunteers, to support clients with professional development, professional networking, and complex financial systems navigation. This post provides ideas for leveraging volunteers remotely to support ongoing economic integration for refugees and asylees.

Blog Post: Partnering with School Districts during COVID-19: Tips for Refugee Service Providers

Author(s): Switchboard
Date: March 4, 2021
Topic(s): Child, Youth, and Family Services, Community Engagement, Health, Organizational Development
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing, COVID-19, Partnerships
Partnerships between school districts and refugee service providers have always been important, but they have become vital during COVID-19. This blog post includes some general tips for refugee service providers seeking to build productive partnerships with school districts.

Archived Webinar: Racial Justice in Humanitarian Work Session 2: Indigenous Nations’ Power and Law of the Conquerors

Author(s): International Rescue Committee (IRC)
Date: February 19, 2021
Topic(s): Organizational Development
The Racial Justice in Humanitarian Work series, presented by the IRC in Boise, is a monthly large group learning experience, interspersed with small group reflection sessions applying the learnings to our day-to-day work. The sessions study systemic racism in the U.S., histories and lived experiences of people new to the U.S., how each of us …

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Evidence Summary: What works to reduce burnout and vicarious trauma among refugee service providers?

Author(s): Switchboard
Date: January 1, 2021
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Behavioral Healthcare, Self-care
This evidence summary assesses the evidence surrounding the effectiveness of several interventions to reduce burnout among staff, including organizational and individual approaches. It includes tips for organizations that are most effective in reducing staff secondary traumatic stress, compassion fatigue, and more.

Archived Webinar: Racial Justice in Humanitarian Work Session 1: Introduction

Author(s): International Rescue Committee (IRC)
Date: December 11, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
The Racial Justice in Humanitarian Work series, presented by the IRC in Boise, is a monthly large group learning experience, interspersed with small group reflection sessions applying the learnings to our day-to-day work. The sessions study systemic racism in the U.S., histories and lived experiences of people new to the U.S., how each of us …

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Evidence Summary: What is the evidence for improving the employment outcomes of refugee women through employment programs?

Author(s): Switchboard
Date: December 9, 2020
Topic(s): Employment
Subtopic(s): Career Advancement, Gender Equality, Job Development
Refugee employment programs assist refugees in finding employment in order to attain self-sufficiency. Employment specialists work to find a match between the needs, abilities, and goals of refugees and hiring needs of employers. Refugee employment programs are frequently federally funded and may also be funded by other public and private sources. The purpose of this …

What is the evidence for improving the employment outcomes of refugee women through employment programs? Read More »

Archived Webinar: “I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards

Author(s): Switchboard
Date: November 18, 2020
Topic(s): Case Management, Mental Health and Wellness, Organizational Development
Hosted on November 18, 2020, this training was delivered by Adeyinka Akinsulure-Smith, Ph.D., ABPP, Licensed Psychologist & Professor, The City College of New York Bellevue Program for Survivors of Torture; and Kristen Guskovict, LCSW, Founder, Humanitarian Empathy and Refugee Trauma (Heart) of Aid Work. For many months now, U.S. refugee service providers and the clients …

“I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards Read More »

Guide: Preventing Occupational Hazards by Promoting Organizational Resilience

Author(s): Switchboard
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide …

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Archived Webinar: Reopening After COVID-19 Closures: A Conversation Among Refugee Service Providers

Author(s): Switchboard
Date: July 20, 2020
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19
Hosted on July 21, 2020, this virtual panel discussion included Tracy Reines, Regional Director, Atlantic/Central Region, IRC; Sarah Peterson, Washington State Refugee Coordinator and Chief of Office, Refugee and Immigrant Assistance; Emily Jentes, Team Lead for the Domestic Program with the Immigrant, Refugee, and Migrant Health Branch, CDC; Michael Kacka, Medical Consultant and South Carolina …

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