We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 39 result(s).

Promising Practice: COVID-19 Automated Call System

Author(s): Office of Refugee Resettlement (ORR)
Date: November 20, 2020
Topic(s): Health, Safety
Subtopic(s): COVID-19, Emergency Preparedness
The International Institute of Metropolitan St. Louis (IISTL) in Missouri, MN recognized a need to provide state and local COVID-19 information to their clients in eight common languages that were not already available. They repurposed their automated call system to share pre-recorded messages with clients in their primary language and engaged both local and state …

COVID-19 Automated Call System Read More »

Tool or Template: Safety During Client Home Visits Checklist

Author(s): Switchboard
Date: August 5, 2020
Topic(s): Case Management, Safety
Subtopic(s): Boundaries
This checklist is designed to help you prepare for client home visits. It can be used by staff and volunteers prior to every home visit. Accidents and incidents frequently occur when we become familiar with a client and their neighborhood, so we let our guard down. This checklist is a tool to help staff stay …

Safety During Client Home Visits Checklist Read More »

Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning Read More »

Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 7, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Cultural Awareness, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
Hosted on July 7, 2020, this webinar was presented by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Alena Victor, Director of Residential Programs, Womankind.  There has been a growing interest among refugee service providers in understanding the dynamics of gender-based violence (including domestic violence and sexual violence). This webinar will be an …

Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean? Read More »

Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Cultural Awareness, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
This information guide reviews the basics of gender-based violence (including domestic violence and sexual violence) within refugee and immigrant communities. It explores what a culturally responsive approach to GBV services can look like.

Archived Webinar: In Search of Safety: LGBTQ+ Refugee Protection and HIAS

Author(s): HIAS
Date: June 25, 2020
Topic(s): Case Management, Mental Health and Wellness, Safety
In this webinar, Heidi Lehmann, Senior Director of Gender and GBV Programs at HIAS; Blythe Raphael, Director of Refugee Services at HIAS resettlement partner Jewish Family and Community Services East Bay (Ca.); and Galo Quizanga, Director of Global Economic Inclusion at HIAS discuss the unique needs and vulnerabilities of this population, and how HIAS and its U.S. and international partners …

In Search of Safety: LGBTQ+ Refugee Protection and HIAS Read More »

Evidence Summary: What are the best strategies for emergency preparedness and emergency information dissemination among resettled refugees?

Author(s): Switchboard
Date: June 1, 2020
Topic(s): Safety
Subtopic(s): Emergency Preparedness
This evidence summary aims to identify the best strategies for emergency preparedness and emergency information dissemination among resettled refugees. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What strategies are there for helping resettled refugees prepare for emergencies? What strategies are there …

What are the best strategies for emergency preparedness and emergency information dissemination among resettled refugees? Read More »

Multi-color typed page

Tool or Template: Sexual and Gender Minority Refugees Safe Space Checklist

Author(s): ORAM
Date: May 17, 2020
Topic(s): Case Management, Safety
This checklist can be used to ensure that your agency is open and safe for sexual and gender minority (SGM) refugees and asylum seekers. It covers office practices and environment, organizational documents and professional resources, safe space cues, information and referral, and training and capacity building. This checklist is provided as part of ORAM’s Sexual …

Sexual and Gender Minority Refugees Safe Space Checklist Read More »

Typed fact sheet with icons

Tip Sheet: Meat and Poultry Processing Facilities: Key Strategies to Prevent COVID-19 Infection among Employees

Author(s): Centers for Disease Control and Prevention (CDC)
Date: May 16, 2020
Topic(s): Employment, Health, Safety
Subtopic(s): COVID-19
Employers should assess their workplaces for factors that might increase the risk of spreading COVID-19 and develop a health and safety plan using the prevention guidance in this tip sheet. Employers should also reach out frequently to state and/or local public health officials and occupational safety and health professionals to get relevant and up-to-date information …

Meat and Poultry Processing Facilities: Key Strategies to Prevent COVID-19 Infection among Employees Read More »