We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

The Virtual Afghan Placement and Assistance Program (VAPA): Virtual Support for Afghan Parolees

Author(s): International Rescue Committee (IRC)
Date: May 31, 2022
This blog post includes contributions from: Emma Shah, Director, VAPA; Umniyah Aljandeel, Program Officer, VAPA; Julieta Guzman, RA/Assurance Liaison Coordinator, VAPA; and Salma Zewari, Monitoring and Evaluation Officer, VAPA.  During phase one of the Afghan evacuation, approximately 74,000 Afghan newcomers were processed through eight military Safe Havens across the United States. Of these 74,000 Afghan …

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Blog Post: The Resources You Need to Get Started with Monitoring and Evaluation

Date: May 24, 2022
Monitoring and evaluation (M&E) is key to strong program design and delivery, both so service providers can track and improve their work and so funders can receive needed reports. But due to capacity issues, financial and time constraints, or the absence of clear processes, there are many reasons why M&E may sometimes be sidelined, infrequently …

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Guide: Operation Allies Welcome: Housing and Urban Development (HUD) Programs & Resources

Author(s): Department of Housing and Urban Development
Date: May 20, 2022
Topic(s): Housing
Subtopic(s): Federal Housing Programs
This resource list, developed by the Department of Housing and Urban Development (HUD), includes information that clients can use if they need help with housing. Available assistance will depend on their immigration status; their income level or other eligibility criteria; and availability of the housing or assistance in the area. 

Tool or Template: Public Benefits Overview for Refugees and Other Humanitarian Immigrants

Author(s): Switchboard
Date: May 16, 2022
Topic(s): Case Management, Immigration Legal Needs
Certain humanitarian immigrants are eligible for cash assistance, medical assistance, employment preparation, job placement, English language training, and other services offered through the Office of Refugee Resettlement (ORR) at the U.S. Department of Health and Human Services (HHS), along with other federally funded programs. This includes refugees, asylees, Cuban and Haitian entrants, Special Immigrant Visa …

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Guide: Public Workforce Pathways to Jobs: Accessing Department of Labor (DOL)-Funded Employment and Training Programs

Author(s): Switchboard
Date: May 5, 2022
Topic(s): Employment
Subtopic(s): Career Advancement, Federal Workforce Development, Job Development, Job Readiness
In many employment programs, the key objectives are helping clients become self-sufficient and work towards their personal career goals. In addition to programs through the Office of Refugee Resettlement (ORR) and other federal agencies, Department of Labor (DOL)-funded programs can help clients do just this. This information guide reviews how to get started in exploring …

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Toolkit: Employment Authorization Documents: Reference Guide for Refugee Service Providers

Author(s): Switchboard
Date: April 30, 2022
Topic(s): Employment
Subtopic(s): Employment Rights
This toolkit was updated in April 2022 to reflect new guidance from the U.S. government. Refugees and asylees have the right to work. This reference guide covers the most important and commonly used work authorization documents required for employment in the United States. It includes information on the form I-9, accepted documents typically held by …

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Evidence Summary: What works to support LGBTQ refugees?

Author(s): Switchboard
Date: April 29, 2022
Topic(s): Case Management, Mental Health and Wellness
This document summarizes the state of available evidence regarding practices and programs for LGBTQ refugees. Understanding what works to address the needs of this population is important because LGBTQ refugees often lack the support networks that other refugees rely on. They must also navigate the isolation they face within their own ethnic or national communities. …

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Evidence Summary: What works to improve mental health of refugee children and adults?

Author(s): Switchboard
Date: April 29, 2022
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing
This evidence summary aims to identify effective strategies for improving mental health among resettled refugees. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What interventions are effective in preventing and/or treating mental health conditions among refugees? What mental health interventions lack adequate …

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Archived Webinar: Balancing the Demanding Needs of Case Management

Author(s): Switchboard
Date: April 19, 2022
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Boundaries, Self-care and Staff Care
Hosted on April 19, 2022, this training was delivered by Tigest Coleman, Training Officer, Strengths-Based Services, Switchboard, Kristen Guskovict, Founder, HEART of Aid Work. Webinar transcript coming soon! This is part four of a four-part webinar series on the Fundamentals of Case Management. The series provides a foundational understanding of case management for refugee and …

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Video: Lead & Workplace Safety

Author(s): King County
Date: April 7, 2022
Topic(s): Health
Subtopic(s): Lead Poisoning
A video about lead potential exposure that may occur in the workplace and tips on how to avoid bringing lead dust home after working. The video details unexpected ways in which a newcomer may be exposed to lead toxin during their workday.