We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
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Icon for Case Management Resource Type

Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Children/Youth and Family Services, Health, Mental Health and Wellness
Subtopic(s): Domestic Violence

Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Children/Youth and Family Services, Health, Mental Health and Wellness
Subtopic(s): Domestic Violence

Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

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Archived Webinar: Helping Clients Navigate Times of Economic Hardship

Author(s): Switchboard
Date: July 24, 2020
Topic(s): Case Management, Employment, Financial Capabilities

Hosted on July 23, 2020, this virtual panel discussion was hosted by by Daniel Wilkinson Program Manager for Economic Empowerment, Switchboard along with a panelist of economic empowerment experts.  Recent months have presented a dramatic learning curve as we’ve adapted to the realities of living and working in the shadow of a global pandemic. If …

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Icon for COVID-19 Resource Type

Tool or Template: Symptoms of Coronavirus Disease 2019 Poster

Author(s): Centers for Disease Control and Prevention (CDC)
Date: July 23, 2020
Topic(s): Health
Subtopic(s): COVID-19

This poster presents the symptoms of the novel coronavirus. Symptoms include fever, cough, and shortness of breath, and emergency warning signs include trouble breathing, persistent pain or pressure in the chest, new confusion or not being able to be woken, and bluish lips or face. Available in Amharic, Arabic, Burmese, Cape Verdean Creole, Chuukese, Dari, …

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Icon for Behavioral Healthcare Resource Type

Guide: What works to improve mental health of refugee children and adults?

Author(s): Switchboard
Date: July 22, 2020
Topic(s): Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Child Wellbeing, Using Data and Evidence, Youth Wellbeing

This evidence summary aims to identify effective strategies for improving mental health among resettled refugees. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What interventions are effective in preventing and/or treating mental health conditions among refugees? What mental health interventions lack adequate …

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Archived Webinar: Reopening After COVID-19 Closures: A Conversation Among Refugee Service Providers

Author(s): Switchboard
Date: July 20, 2020
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19

Hosted on July 21, 2020, this virtual panel discussion included Tracy Reines, Regional Director, Atlantic/Central Region, IRC; Sarah Peterson, Washington State Refugee Coordinator and Chief of Office, Refugee and Immigrant Assistance; Emily Jentes, Team Lead for the Domestic Program with the Immigrant, Refugee, and Migrant Health Branch, CDC; Michael Kacka, Medical Consultant and South Carolina …

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Archived Webinar: Fundamentals of Gender-Based Violence for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 7, 2020
Topic(s): Case Management, Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Domestic Violence

Hosted on July 7, 2020, this webinar was presented by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Alena Victor, Director of Residential Programs, Womankind.  There has been a growing interest among refugee service providers in understanding the dynamics of gender-based violence (including domestic violence and sexual violence). This webinar will be an …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Domestic Violence

This information guide reviews the basics of gender-based violence (including domestic violence and sexual violence) within refugee and immigrant communities. It explores what a culturally responsive approach to GBV services can look like.

Icon for COVID-19 Resource Type

Podcast: How Can Supervisors and Organizations Support Staff Care?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Health, Mental Health and Wellness, Organizational Development
Subtopic(s): COVID-19, Self-care

Are you looking to increase staff care programming in your organization? Stream the latest episode of the Switchboard podcast, where Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Adeyinka Akinsulure-Smith, Licensed Psychologist and Tenured Professor at the City College of New York, discuss the importance of providing resettlement staff with the …

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Podcast: Ask an Expert: Self-Care Q&A

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care

In this episode of the Switchboard podcast, Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone during the pandemic, tips on staying …

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