We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Evidence Summary: What works to reduce burnout and vicarious trauma among refugee service providers?

Author(s): Switchboard
Date: January 1, 2021
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Behavioral Healthcare, Self-care
This evidence summary assesses the evidence surrounding the effectiveness of several interventions to reduce burnout among staff, including organizational and individual approaches. It includes tips for organizations that are most effective in reducing staff secondary traumatic stress, compassion fatigue, and more.

Blog Post: What Can You Expect from Switchboard in the New Year? Findings from our External Evaluation and Needs Assessment

Author(s): Switchboard
Date: December 17, 2020
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Using Data and Evidence
As a Switchboard team, we’re always interested in learning more about how we’re doing, how we can improve, and which topics are on refugee service providers’ minds. This is why we worked with an external evaluator to look back at our work from the previous year to reflect on our project and identify how we could improve. We also conducted a needs assessment to hear from you and inform our priorities for the coming year. Thank you to all who participated! We would like to share some of the main findings with you.

Video: Abusing Alcohol and Drugs

Author(s): Ethnic Minorities of Burma Advocacy and Resource Center
Date: December 16, 2020
Topic(s): Mental Health and Wellness
Subtopic(s): Substance Misuse
This animated video, created by Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC), explains how to identify substance abuse, potential reasons for abusing substances, and possible consequences of this behavior. 

Archived Webinar: Racial Justice in Humanitarian Work Session 1: Introduction

Author(s): International Rescue Committee (IRC)
Date: December 11, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
The Racial Justice in Humanitarian Work series, presented by the IRC in Boise, is a monthly large group learning experience, interspersed with small group reflection sessions applying the learnings to our day-to-day work. The sessions study systemic racism in the U.S., histories and lived experiences of people new to the U.S., how each of us …

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Evidence Summary: What is the evidence for improving the employment outcomes of refugee women through employment programs?

Author(s): Switchboard
Date: December 9, 2020
Topic(s): Employment
Subtopic(s): Career Advancement, Gender Equality, Job Development
Refugee employment programs assist refugees in finding employment in order to attain self-sufficiency. Employment specialists work to find a match between the needs, abilities, and goals of refugees and hiring needs of employers. Refugee employment programs are frequently federally funded and may also be funded by other public and private sources. The purpose of this …

What is the evidence for improving the employment outcomes of refugee women through employment programs? Read More »

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Podcast: Public Service Announcement – Key Times to Practice Social Distancing

Author(s): Centers for Disease Control and Prevention (CDC)
Date: December 4, 2020
Topic(s): Health
Subtopic(s): COVID-19
This 40-second audio public service announcement (PSA) covers the following information:  “Keeping your distance from others helps reduce the spread of COVID-19. Stay at least 2 meters or 6 feet away from others: Inside your home, when someone has, or thinks they have, COVID-19, and Outside your home, in indoor or outdoor spaces, when you …

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Podcast: Public Service Announcement – I Think/Know I Had COVID-19

Author(s): Centers for Disease Control and Prevention (CDC)
Date: December 4, 2020
Topic(s): Health
Subtopic(s): COVID-19
This 30-second audio public service announcement (PSA) covers the following information:  “If you think or know you had COVID-19, you can be around others: After 10 days since symptoms first appeared, and After 24 hours with no fever without fever-reducing medication, and After other symptoms have improved. If you have tested positive for COVID-19 and …

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Podcast: Public Service Announcement – How To Wear a Mask

Author(s): Centers for Disease Control and Prevention (CDC)
Date: December 4, 2020
Topic(s): Health
Subtopic(s): COVID-19
This 30-second audio public service announcement (PSA) covers the following information:  “Wearing a mask helps prevent the spread of COVID-19. Wear your mask correctly: Wash your hands with soap and water for at least 20 seconds before putting on your mask. Holding the ear loops or ties, make sure the mask covers your nose and …

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Archived Webinar: Refugees and Asylees Have the Right to Work

Author(s): Switchboard
Date: December 3, 2020
Topic(s): Employment, Immigration Legal Needs
Subtopic(s): Career Advancement, Job Development, Job Readiness
Hosted on December 2, 2020, this training was delivered by Liza Zamd, Senior Trial Attorney at the Department of Justice (DOJ), Immigrant and Employee Rights Section; and Daniel Wilkinson, Program Manager for Economic Empowerment, Switchboard.   Have you ever had an employer request a specific employment authorization document from a client, even when that client …

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Colored line with face illustrations

Poster: The U-Curve of Cultural Adjustment

Author(s): Cultural Orientation Resource Center
Date: December 1, 2020
Topic(s): Case Management, Cultural Awareness, Mental Health and Wellness
This poster shows the common phases of cultural adjustment that most people experience when moving to or visiting a new place. It is important to note that the length and intensity of each phase will vary, and that a newcomer may skip a phase altogether (such as those who plan to move on to another …

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