We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for Behavioral Healthcare Resource Type

Guide: What is the impact of peer support groups on refugees’ mental health?

Author(s): Switchboard
Date: August 19, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare

This evidence summary aims to assess the impact of peer support groups on resettled refugees’ mental health. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What is the status of evidence about the effectiveness of peer support groups among refugees? What is …

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Icon for COVID-19 Resource Type

Tip Sheet: 10 Things You Can Do to Manage Your COVID-19 Symptoms at Home

Author(s): Centers for Disease Control and Prevention (CDC)
Date: August 18, 2020
Topic(s): Health
Subtopic(s): COVID-19

This fact sheet provides information on what to did if you have possible or confirmed COVID-19. Available in Amharic, Arabic, Burmese, Chinese, Dari, English, Farsi, French, Haitian-Creole, Hmong, Karen, Kinyarwanda,  Korean, Lao, Nepali, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tagalog, Tigrinya, Ukrainian, and Vietnamese.

Icon for COVID-19 Resource Type

Video: How to Protect Yourself from COVID-19

Author(s): Church World Service (CWS)
Date: August 14, 2020
Topic(s): Health
Subtopic(s): COVID-19

These short informational videos on COVID-19, produced by Church World Service, are recorded by medical professionals and community experts. They range from three to fifteen minutes long, with some languages having additional shorter versions. The following videos are available: Arabic  Arabic – short version Burmese English French Farsi (Dari) Kinyarwanda Nepalese Rohingya Somali Spanish Swahili Swahili …

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Icon for Health Resource Type

Guide: What is the impact of cultural competence training among health and mental health providers?

Author(s): Switchboard
Date: August 12, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Healthcare

This evidence summary aims to assess the effectiveness of strategies to build cultural competence among health and mental health providers working with resettled refugees.  The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What is the state of evidence about the effectiveness of …

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Icon for Boundaries Resource Type

Tool or Template: Safety During Client Home Visits Checklist

Author(s): Switchboard
Date: August 5, 2020
Topic(s): Case Management, Organizational Development
Subtopic(s): Boundaries, Conflict Management

This checklist is designed to help you prepare for client home visits. It can be used by staff and volunteers prior to every home visit. Accidents and incidents frequently occur when we become familiar with a client and their neighborhood, so we let our guard down. This checklist is a tool to help staff stay …

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Icon for COVID-19 Resource Type

Guide: Welcome Booklet for Refugees: Information about COVID-19

Author(s): Centers for Disease Control and Prevention (CDC)
Date: August 1, 2020
Topic(s): Health
Subtopic(s): COVID-19

This welcome booklet provides important information to help refugees and their families stay healthy during the COVID-19 pandemic after arriving to the United States. When talking with newly arrived refugees, local refugee health partners and resettlement agency staff should reiterate concepts in the Welcome Booklet and provide them with local and state COVID-19 information and …

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Icon for Case Management Resource Type

Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Children/Youth and Family Services, Health, Mental Health and Wellness
Subtopic(s): Domestic Violence

Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

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Icon for Case Management Resource Type

Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Children/Youth and Family Services, Health, Mental Health and Wellness
Subtopic(s): Domestic Violence

Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

Icon for Case Management Resource Type

Archived Webinar: Helping Clients Navigate Times of Economic Hardship

Author(s): Switchboard
Date: July 24, 2020
Topic(s): Case Management, Employment, Financial Capabilities

Hosted on July 23, 2020, this virtual panel discussion was hosted by by Daniel Wilkinson Program Manager for Economic Empowerment, Switchboard along with a panelist of economic empowerment experts.  Recent months have presented a dramatic learning curve as we’ve adapted to the realities of living and working in the shadow of a global pandemic. If …

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Icon for COVID-19 Resource Type

Tool or Template: Symptoms of Coronavirus Disease 2019 Poster

Author(s): Centers for Disease Control and Prevention (CDC)
Date: July 23, 2020
Topic(s): Health
Subtopic(s): COVID-19

This poster presents the symptoms of the novel coronavirus. Symptoms include fever, cough, and shortness of breath, and emergency warning signs include trouble breathing, persistent pain or pressure in the chest, new confusion or not being able to be woken, and bluish lips or face. Available in Amharic, Arabic, Burmese, Cape Verdean Creole, Chuukese, Dari, …

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