We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 220 result(s).

Archived Webinar: Strengthening Refugee Integration through Community Resource Mapping

Author(s): Switchboard
Date: July 8, 2019
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Partnerships
This webinar was facilitated by Sarah Krause, Consultant, Sarah Krause Consulting and Meg Gibbon, Program Officer for Learning and Knowledge Management, Switchboard.   By the end of this 60-minute session, you will be able to: Identify the advantages of community resource mapping; Describe how to determine which community resources may be of greatest benefit to those …

Strengthening Refugee Integration through Community Resource Mapping Read More »

Archived Webinar: Leveraging Feedback in Community Engagement

Author(s): Switchboard
Date: June 17, 2019
Topic(s): Community Engagement
Subtopic(s): Media and Communications, Welcoming Communities
This webinar was facilitated by Brianne Casey, Consultant, Community Development and Refugee Resettlement.   By the end of this 60-minute session, you will be able to: Apply relevant community engagement frameworks to your work; Identify effective strategies for utilizing community feedback; and Implement one or more feedback tool(s) to strengthen your community engagement goals. Navigate …

Leveraging Feedback in Community Engagement Read More »

Archived Webinar: Building a Culturally Informed Network of Refugee Mental Healthcare Providers

Author(s): Switchboard
Date: June 13, 2019
Topic(s): Cultural Awareness, Mental Health and Wellness
This webinar was facilitated by Isabelle Darling, Clinical Mental Health Lead, Gulf Coast Jewish Family and Community Services. This webinar is targeted towards service providers responsible for referring clients to mental healthcare providers and towards those mental healthcare providers themselves.   By the end of this 90-minute session, you will be able to: Recognize and …

Building a Culturally Informed Network of Refugee Mental Healthcare Providers Read More »

Archived Webinar: Helping Clients Overcome Employment Barriers

Author(s): Switchboard
Date: May 31, 2019
Topic(s): Employment
Subtopic(s): Career Advancement
This webinar was facilitated by Daniel Wilkinson, Program Manager for Economic Empowerment, Switchboard and guest speaker Hillary Frances, a Workforce Development Consultant with expertise in taking a strengths-based approach to serving populations with employment barriers.  By the end of this 60-minute session, you will be able to: Identify new approaches to common barriers to …

Helping Clients Overcome Employment Barriers Read More »

Image of man grinding pepper

Archived Webinar: Collaborating for Success: Refugee Training Programs Built with Industry Insights

Author(s): Cities of Migration
Date: May 23, 2019
Topic(s): Employment
Subtopic(s): Job Development, Job Readiness
In this webinar, learn about two refugee training programs that were built with industry to ensure seamless transition from training to employment. From New York City, Edric Huang will share the Emma’s Torch initiative launched in June 2016 to support refugee employment through a culinary training and licensing program. From Toronto, Merissa Preston will present …

Collaborating for Success: Refugee Training Programs Built with Industry Insights Read More »

Archived Webinar: Collecting Client Feedback Data

Author(s): Switchboard
Date: May 16, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
This webinar was facilitated by Floor de Ruijter, Program Officer for Monitoring and Evaluation, Switchboard and Graeme Rodgers, Technical Adviser for Research, IRC.   By the end of this 60-minute session, you will be able to:  Explain why collecting client feedback is important; Name key steps you can take when choosing appropriate methods for collecting …

Collecting Client Feedback Data Read More »

Archived Webinar: Therapy for Refugees and Torture Survivors: New H.E.A.R.T. Model

Author(s): Center for Victims of Torture (CVT)
Date: May 15, 2019
Topic(s): Mental Health and Wellness
In this webinar series, Dr. Richard Mollica of the Harvard Program in Refugee Trauma introduces the H.E.A.R.T. model of care in working with survivors of torture. Dr. Mollica describes the H.E.A.R.T. model and how the concepts contained in it may provide a different way of thinking about therapy with survivors of torture. This resource is …

Therapy for Refugees and Torture Survivors: New H.E.A.R.T. Model Read More »

Archived Webinar: Job Counseling for Career Pathways

Author(s): Switchboard
Date: April 23, 2019
Topic(s): Employment
Subtopic(s): Career Advancement
This webinar was facilitated by Daniel Wilkinson, Program Manager for Economic Empowerment, LIRS/Switchboard, with a Q&A panel of three representatives from ORR-funded employment service providers who have recently increased emphasis on career pathways programming.  By the end of this 60-minute session, you will be able to: Describe what a career pathway is and why …

Job Counseling for Career Pathways Read More »

Icon for Employment Resource Type

Archived Webinar: Thinking Outside the Box: Innovative Pathways to Refugee Employment

Author(s): Cities of Migration
Date: April 4, 2019
Topic(s): Employment
Subtopic(s): Job Development, Job Readiness
Watch this webinar to learn about innovative toolkits developed to ease refugee pathways to employment and support the invaluable work of employment counsellors and settlement workers. In this webinar, you will learn about: Innovative Toolkits that are helping employment agencies identity the most suitable positions for refugee candidates Partnerships with industry that are driving change …

Thinking Outside the Box: Innovative Pathways to Refugee Employment Read More »

Archived Webinar: Introduction to Data Analysis for Learning and Program Improvement

Author(s): Switchboard
Date: March 29, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Project Design and M&E Planning
This webinar was facilitated by Floor de Ruijter, Switchboard Program Officer for Monitoring and Evaluation.  By the end of this 60-minute session, you will be able to: Define data analysis in the context of the data-driven program cycle; Describe necessary steps to prepare for data analysis; and Begin analyzing data for learning and program …

Introduction to Data Analysis for Learning and Program Improvement Read More »