Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.Â
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This evaluation framework outlines important considerations when using AI for resettlement services, allowing you to assess your organization’s readiness to integrate AI into service delivery. Ideally, your organization should develop a comprehensive approach to using AI that includes alignment with humanitarian and data protection principles.Â
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A community advisory board (CAB) is a group of individuals from a specific community who come together to provide guidance, feedback, and support to organizations, projects, or initiatives impacting their community. CABs are often useful in health care, education, research, and community development projects to ensure that the voices of community members are heard and…
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This resource, developed by Switchboard, summarizes the current evidence on providing telehealth services to newcomer communities. Drawing on strong and suggestive sources, the summary highlights that virtual mental health services can lead to positive outcomes for newcomers, despite challenges related to privacy and access to technology. It also finds that virtual perinatal mental health services…
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Ready to level up your data game? This short, interactive video breaks down the difference between having access to data and actually using it to answer the questions that matter. Whether you’re wrangling spreadsheets or working across teams, you’ll learn practical tips for moving from simply collecting data to strategically getting the data you want.…
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Hosted on April 23rd, 2025, the training was delivered by Danica Pucci, Switchboard Training Officer and Jasmine Griffin, MA, LPC, Switchboard Training Officer. ​​Newcomers often encounter complex and challenging situations as they adjust and integrate into society. Conversations with clients about these challenges can be particularly complicated given past trauma exposure as well as cultural…
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This blog post is Part 1 of our two-part series on workplace rights for newcomers. In this post, we debunk some common employment-related myths about newcomers and underscore accurate facts. For example, it’s a fact that newcomers can begin working while waiting for their Social Security number; newcomers can choose which valid documents to present…