We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Typed fact sheet

Tip Sheet: HUD-Subsidized Refugee Residency Requirements

Author(s): Mercy Housing
Date: October 18, 2006
Topic(s): Housing
Subtopic(s): Federal Housing Programs
A frequent question from resettlement agencies is: Do refugees need to have a Social Security Card to be eligible for Housing and Urban Development (HUD)-subsidized Housing? The short answer is no; however, some subsidized housing providers are not aware that there are acceptable substitutes for a Social Security Card. This fact sheet will identify alternative …

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Typed toolkit

Toolkit: Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: October 2, 2006
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Wellbeing, Guardianship
This toolkit serves to: Be a training guide for refugee resettlement staff to improve their understanding of how the child welfare system works, and how to access and assist clients in obtaining services. Provide a common vocabulary of child welfare terms, enabling refugee resettlement staff to make appropriate referrals for child welfare services. Dispel misconceptions …

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Typed fact sheet with SOAR logo and image of woman writing

Tip Sheet: Introduction to Case Management

Author(s): Project SOAR
Date: September 26, 2006
Topic(s): Case Management
This tip sheet reviews the basics of case management, including intake and assessment, goal development, intervention, monitoring and re-assessment, and termination. This resource is designed for ethnic community-based organizations (ECBOs).
Typed page with BRYCS logo

Toolkit: Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource 

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: August 8, 2006
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education
This resource contains information, reference materials, and sample training modules for employment specialists and case managers. It is designed to help agencies increase their capacity to serve refugee clients and provide them with a spectrum of child care options. Information is also relevant to program directors to assess if adequate internal processes are operating to …

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Girl smiling

Toolkit: Growing Up in a New Country: A Positive Youth Development Toolkit for Working with Refugees and Immigrants 

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: June 28, 2006
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Wellbeing
This toolkit pulls together articles, resources and programs which can assist agencies in adopting a Positive Youth Development (PYD) approach to working with newcomer youth. Mainstream and newcomer service providers alike should benefit from these resources and examples of promising practices in youth programming.
Illustration of family

Guide: Welcome to Your New Home – An Illustrated Guide

Author(s): Mercy Housing
Date: December 8, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation
This comprehensive housing orientation workbook contains large, brightly colored illustrations of “do’s” and “don’ts”. The booklet addresses apartment maintenance, safety and security, mail and notices, being a good neighbor and energy conservation. It is available in twelve languages.

Guide: Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices

Author(s): National Child Traumatic Stress Network (NCTSN)
Date: November 17, 2005
Topic(s): Child, Youth, and Family Services, Cultural Awareness, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
This report highlights the need for clinicians and policy makers to understand the links between trauma and culture. It outlines cultural competence in trauma treatments and practices to encompass race, ethnicity, immigrant status, sexuality, urbanity and rurality, and disability. Data from the National Child Traumatic Stress Core Data Set are summarized, demonstrating the significant differences …

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Archived Webinar: Understanding How an Immigrant Family Navigates Family Trauma

Author(s): National Child Traumatic Stress Network (NCTSN)
Date: July 11, 2005
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
This webinar discusses how the intersection of complex trauma, development, and culture creates a foundation for effective case planning, treatment, and intervention. Using a case study of a refugee, this webinar shares strategies for identifying the developmental and cultural needs of an immigrant client, and recognizing facilitators and barriers for healing from complex trauma.

Archived Webinar: Trauma-Informed Care: Understanding and Addressing the Needs of Unaccompanied Children (UC)

Author(s): National Child Traumatic Stress Network (NCTSN)
Date: July 11, 2005
Topic(s): Child, Youth, and Family Services, Cultural Awareness, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
This webinar series covers the impact of trauma on children during all phases of their migration journey. The series features diverse expertise from the fields of refugee and migrant health, cultural studies, mental health, early childhood development, childhood traumatic stress, trauma-informed systems of care, and secondary traumatic stress. Webinars include: Culture, the Migration Journey, Trauma …

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Four-fold brochure

Tool or Template: Brochure – Renting Housing in the United States – A Guide for New Americans

Author(s): Mercy Housing
Date: April 15, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation
The first step to being a successful renter is understanding your rights and responsibilities. Renting Housing in the United States: A Guide for New Americans is a three-fold brochure that provides useful tips on what you need to know to obtain and maintain rental housing. The information is essentially a very condensed version of that …

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