We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 108 result(s).

Icon for Organizational Development Resource Type

Guide: Time Management Resource Booklet

Author(s): Project SOAR
Date: August 4, 2008
Topic(s): Organizational Development
This resource booklet discusses time management strategies for refugee service providers.
Icon for Organizational Development Resource Type

Guide: Presenters’ Guide

Author(s): Project SOAR
Date: April 1, 2008
Topic(s): Organizational Development
Refugee service providers conduct trainings and presentations for a variety of reasons and audiences. These presentations may be to orient new staff, recruit volunteers/mentors, increase awareness on refugee issues or to raise funds. Public speaking can be challenging. However, armed with a few basic presentation skills, proper preparation and practice it is possible to become …

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Guide: Resource Guide for Serving Refugees with Disabilities

Author(s): USCRI
Date: July 30, 2007
Topic(s): Adult Education, Child, Youth, and Family Services, Cultural Awareness, Employment, Housing
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing, Employment Rights
This guide includes checklists, tips, and further resources for use by refugee service providers working with disabled clients, including older refugees. It covers adults and children with disabilities as well as housing, employment, transportation, and social services considerations.
Two people talking

Guide: Please Repair – An Illustrated Guide

Author(s): Mercy Housing
Date: October 20, 2006
Topic(s): Housing
Subtopic(s): Housing Orientation, Landlords
Renters and landlords need to effectively communicate about repairs! This illustrated housing repair guide aims to help refugees and other renters with limited English communicate repair requests in a way that is understood by property managers. It is designed to be printed double-sided, except the “Report Immediately” page which should be printed single-sided and on …

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Illustration of family

Guide: Welcome to Your New Home – An Illustrated Guide

Author(s): Mercy Housing
Date: December 8, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation
This comprehensive housing orientation workbook contains large, brightly colored illustrations of “do’s” and “don’ts”. The booklet addresses apartment maintenance, safety and security, mail and notices, being a good neighbor and energy conservation. It is available in twelve languages.

Guide: Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices

Author(s): NCTSN
Date: November 17, 2005
Topic(s): Child, Youth, and Family Services, Cultural Awareness, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
This report highlights the need for clinicians and policy makers to understand the links between trauma and culture. It outlines cultural competence in trauma treatments and practices to encompass race, ethnicity, immigrant status, sexuality, urbanity and rurality, and disability. Data from the National Child Traumatic Stress Core Data Set are summarized, demonstrating the significant differences …

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Guide: Building Bridges – a Guide to Planning and Implementing Cross-Service Training

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: July 6, 2003
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Wellbeing
This guide was created to communicate lessons learned from cross-service trainings held in St. Louis, MO and Atlanta, GA that brought together service providers from a variety of agencies to explore possibilities that would strengthen service capacity in their communities. It is intended to guide readers through the process of developing local cross-service trainings and …

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Guide: Review of Child and Adolescent Refugee Mental Health 

Author(s): NCTSN
Date: January 14, 2003
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
This resource gives an overview of child and adolescent refugee mental health. This white paper offers providers information on phases of the refugee experience, stressors affecting refugee children, coping and protecting children from stress, common stress reactions and outcomes, intervention for refugee children and families, and implications for working with refugees.