Click here for multilingual resources on COVID-19
Click here to access the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM)

We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for COVID-19 yielded 126 result(s).

Blog Post: Providing Successful Remote Services During the COVID-19 Crisis: Tips from the International Institute of New England

Author(s): Switchboard
Date: May 5, 2020
Topic(s): Case Management, Health, Organizational Development
Subtopic(s): COVID-19
When a busy human services operation providing critical support to vulnerable people is forced to immediately suspend face-to-face interactions, the sudden transition to remote work is not easy. Staff miss their work spaces, their clients, and each other. Program participants can no longer walk in for assistance, and quick questions that could have been easily answered now require an email or a pre-scheduled phone call. But as difficult as things may be, it is important to remember that it is still possible to provide support to clients.
Icons and text of cloth face masks

Tip Sheet: Cloth Face Mask Guidelines

Author(s): International Rescue Committee (IRC)
Date: April 30, 2020
Topic(s): Health
Subtopic(s): COVID-19
This fact sheet created by the IRC in Salt Lake City and the IRC in Tucson provides information on how to wear and remove cloth masks. Available in Arabic, English, French, Karen, Kinyarwanda, Kirundi, Nepali, and Spanish. 

Tip Sheet: Social Distancing Guidelines

Author(s): International Rescue Committee (IRC)
Date: April 30, 2020
Topic(s): Health
Subtopic(s): COVID-19
This fact sheet created by the IRC in Salt Lake City and the IRC in Tucson provides information on understanding physical distancing. It describes physical distancing as limiting close contact, only leaving for what you need, and practicing good hygiene in public, while still getting fresh air and exercising. Available in Arabic, English, French, Kinyarwanda, …

Social Distancing Guidelines Read More »

Image of woman typing and icon of a brain

Video: How to Spot Scams and Fake News about COVID-19

Author(s): RefugeeResponse
Date: April 21, 2020
Topic(s): Health
Subtopic(s): COVID-19
This animated video provides a guide on how to spot scams, suspicious misinformation/disinformation, and fake news that may be circulating your community about the COVID-19 pandemic.

Blog Post: Wellbeing for Service Providers during COVID-19: Managing our Own Emotional Needs While Helping Refugee Clients

Author(s): Switchboard
Date: April 20, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care and Staff Care
People in helping professions are being challenged in numerous personal and professional ways during the COVID-19 pandemic. Service providers are supporting clients who may be in crisis due to employment, childcare or healthcare needs. At the same time, we ourselves may be in crisis for similar reasons. The challenge of caring for and being concerned about family and friends, as well as clients, is leading to extreme stress in many helping professionals.
Phone operator with hotlines

Video: Managing Stress and Anxiety During COVID-19

Author(s): RefugeeResponse
Date: April 15, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): COVID-19
This animated video discusses growing fears during the coronavirus COVID-19 pandemic, ways to recognize signs of increased stress and anxiety, and how these can be managed.

Guide: Supporting Clients During Times of Economic Hardship: Accessing Unemployment Insurance Benefits

Author(s): Switchboard
Date: April 14, 2020
Topic(s): Employment
Subtopic(s): COVID-19
For employment programs that serve refugees and asylees, helping clients become self-sufficient and work towards personal career goals is always the main objective. However, in the course of providing employment services to refugees and asylees, you may encounter situations where it is beneficial for your clients to apply for unemployment insurance. While this process varies …

Supporting Clients During Times of Economic Hardship: Accessing Unemployment Insurance Benefits Read More »

Podcast: Resettling to the United States During the COVID-19 Pandemic

Author(s): Cultural Orientation Resource Exchange (CORE)
Date: April 14, 2020
Topic(s): Health
Subtopic(s): COVID-19
This 6:30 minute podcast provides important information to assist those resettling during the COVID-19 pandemic. This includes ways your resettlement agency may communication with you, whether via phone, delivery of documents, mail, or flyers and posters. The podcast also explains your rights and responsibilities, including staying calm and informed, making a plan in case someone …

Resettling to the United States During the COVID-19 Pandemic Read More »

Podcast: COVID-19: Understanding Guidance and Rules

Author(s): Cultural Orientation Resource Exchange (CORE)
Date: April 14, 2020
Topic(s): Health
Subtopic(s): COVID-19
This 3:00 minute podcast provides an overview of COVID-19, how it spreads, and its symptoms. It also explains rules and guidance government officials and healthcare workers may ask you to follow, such as isolation, quarantine, social or physical distancing, and shelter in place.

Tip Sheet: Resettling to the United States during the COVID-19 Pandemic

Author(s): Cultural Orientation Resource Exchange (CORE)
Date: April 14, 2020
Topic(s): Health
Subtopic(s): COVID-19
This fact sheet provides important information to assist those resettling during the COVID-19 pandemic. This includes ways your resettlement agency may communication with you, whether via phone, delivery of documents, mail, or flyers and posters. The fact sheet also explains your rights and responsibilities, including staying calm and informed, making a plan in case someone …

Resettling to the United States during the COVID-19 Pandemic Read More »