Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.Â
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Digital technologies are reshaping how refugee services are organized and delivered across the United States. Service providers are increasingly working in hybrid arrangements, engaging clients through virtual platforms, and beginning to explore artificial intelligence (AI) tools in their daily practice. These shifts offer new opportunities to extend reach and improve efficiency, while raising critical questions […]
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The Program of Initial Resettlement (PIR) involves many post-arrival activities to support newcomers’ early integration in the U.S. Use this tip sheet to identify resources to begin in your work.
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This guide outlines key RCA rules, distinguishing which aspects are fixed by federal regulation and which areas allow state-level flexibility. This information is intended as a comprehensive reference for understanding where states can shape their RCA programs and where they must comply with uniform federal requirements. The guide covers critical topics including eligibility time limits, […]
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The people who power refugee resettlement in the United States are deeply committed to their work, but what do their days actually look like, and how is the workforce holding up? Switchboard’s Annual Survey of Refugee Service Providers (ASRSP) seeks to fill this gap in our collective knowledge about those who work to support newcomers […]
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The Program of Initial Resettlement (PIR) requires resettlement providers to do several activities before a client arrives. Use this tip sheet to identify resources to support your pre-arrival work.
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Use this at-a-glance timeline to track every required service and deadline throughout a client’s Program of Initial Resettlement (PIR) service period. This handy reference is organized by milestone so you can quickly confirm what’s due and when, from pre-arrival housing prep through case closure. There’s a dedicated section on separated refugee children and minors to […]