Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.Â
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As remote and hybrid services become standard, service providers need to approach virtual interactions with the same care they bring to in-person ones. This tip sheet offers five considerations for remote case management with newcomers: Choosing the right communication tool for each client and context Securing appropriate language interpretation and setting up for success Building […]
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This tip sheet gathers recurring questions from new RSS State Administers and distinguishes federal requirements from decisions that states may make based on program structure and community needs. Questions answered in this FAQ How may states use RSS funding? What employment outcomes should RSS support? Can RSS fund other services not explicitly mentioned in § […]
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As our society becomes more and more digitized, refugee service providers are increasingly expected to support newcomers’ digital literacy in addition to their English language learning. Low English proficiency and limited technology skills feed into each other, making these challenges especially hard to address. This blog post is for resettlement service providers who deliver or […]
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Receiving grant funding for the first time is exciting, but it comes with real responsibilities. This guide walks ethnic community-based organizations (ECBOs) through building compliant grants management systems. Inside, you’ll find guidance on: How payments and reporting differ across government grants, foundation grants, and subgrants Setting up grant tracking systems, from folders and spreadsheets to […]
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Data and evidence are useful tools when planning interventions to support refugee and newcomer clients. This information can help set you up for success by supporting informed decisions about how to allocate limited resources. Without a clear understanding of how these concepts differ and where they fit into the project design cycle, however, the process […]
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Resettlement organizations often invest substantial time and effort into data collection. Whether the data you collect is required by a funder or simply of interest to your team, you can maximize its value by analyzing it and crafting effective stories from it for a variety of audiences. Rather than providing in-depth descriptions of analysis methods, […]