Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.
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On-Demand Support for Newcomers and Service Providers For Service Providers: The Switchboard Community Support Line (SCSL) The SCSL is a free helpline and email service that connects community partners serving ORR-eligible newcomers (local service providers, community groups, local institutions, etc.) with expert guidance and referrals—live and on demand—so you get answers in minutes, not days.…
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Guidance for resettlement staff on implementing quality data collection via focus group discussions A focus group discussion (FGD) is a data collection method that involves a structured interview with a small group of six to twelve people. A moderator asks respondents both standardized and follow-up questions to collect information about their experiences, feelings, and preferences.…
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Guidance for resettlement staff on quality survey data collection A survey is a data collection method that allows you to systematically gather information from a defined population. This guide walks through five steps to take when planning surveys and provides additional tips and resources that can help you in the process.
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Offers foundational knowledge about who URMs are, their journey to the US, the available programs, and how to support their integration. Intended for anyone who supports URMs, from case managers to educators. Especially helpful for those new to this population. After completing, you will: describe the URM program; identify unique experiences/challenges faced by URMs; recognize…
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Monitoring and evaluation (M&E) and data staff in resettlement organizations are responsible for ensuring that team members submit quality data on a timely basis. Your team members may struggle to prioritize data collection and entry while they work to help clients meet their needs. This tip sheet aims to help you create an organizational culture…
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To secure a stable home in the U.S. housing market, newcomers must know their tenant rights and understand the financial realities.That process is often challenging, requiring a balance of cost, location, and family needs. This Settle In video breaks down the financial, legal, and social aspects of securing a new home, covering: How to prioritize…