Resources

Our multimedia resource library features content developed by both Switchboard and the larger resettlement community.  You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.

The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard. 

 

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This online self-directed course is designed for newcomer service providers who support clients in navigating and filing U.S. income taxes, and newcomers who want to gain knowledge and understanding about U.S. income taxes.

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This guide provides trauma-informed, cross-cultural strategies to support expectant and parenting youth, including those participating in the Unaccompanied Refugee Minor (URM) program. These strategies reflect a strengths-based approach, highlighting youth resilience, cultural assets, and existing skills. Throughout this guide, “youth” refers to individuals under the age of 18. While the focus is primarily on mothers,…

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Securing affordable housing — either to rent or to buy — often involves many steps and eligibility considerations. One important requirement and eligibility factor that plays a major role in the housing market is a person’s individual credit score. This new resource is a beginner’s guide to understanding how an individual’s credit score affects applying…

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While the Internet is an invaluable source of information on health conditions and topics, it is essential to gather information only from accurate, reliable sources. Review the general tips and see page 2 for a list of recommended resources.

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Are you a service provider working with refugees and newcomers who are ambivalent about change? This blog describes how you can transition from traditional “advice giving” to a more transformative client-centered approach through Motivational Interviewing, including practical tools you can start using today. Introduction Like all people, refugees and newcomers can be ambivalent about change,…

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In designing programs to respond to the needs of refugees in the U.S, service providers have the opportunity to improve program processes and take steps towards becoming more data- driven and evidence-based. Data-driven programs are those where data shapes program design and informs decision making during the life of the program. Evidence-based programs are those…