Resources

Our multimedia resource library features content developed by both Switchboard and the larger resettlement community.  You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.

The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard. 

 

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Artificial Intelligence (AI) is rapidly transforming humanitarian aid and resettlement services. In this blog post, two experts in the field—Kimberly Mays, a Senior Program Officer for Digital Communications at Switchboard, and Kristy Crabtree, who works in digital innovation within the International Rescue Committee (IRC)’s Violence Prevention and Response Unit—shed light on AI’s potential in resettlement […]

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This Housing Onboarding Guide is a framework for onboarding new staff members who will provide housing services. It is meant to be customized to include organization-specific training, allowing you to incorporate your own materials using the “Link to Agency Guidance” fields located at the end of the guide. This guide shares reading materials, recorded webinars, […]

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Hosted on ​December 18, 2024, the training was delivered by ​Claire Hopkins, Training Officer at Switchboard. Service providers and foster parents may face challenges or feel unprepared when assisting URMs dealing with substance use. This webinar will explore the complexities of substance use among URMs and equip providers and caregivers with effective strategies. It will […]

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This World Education Services blog post guides resettlement providers on supporting ORR-eligible newcomers’ career development. It emphasizes early discussion of clients’ educational backgrounds, offering strategies to understand skills, build support plans, and navigate credential evaluation. The post further provides practical tips for inquiring about international education, as well as using career tools and setting realistic […]

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Are you seeking materials in Haitian Creole to support clients you serve? Based on requests from providers, this blog post compiles Haitian Creole language resources to help service providers and clients navigate three crucial areas: personal safety, workplace rights, and health care access. Most resources listed below are available in additional newcomer languages as well.  […]

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This intake form helps service providers collect key information about individuals’ personal, educational, and professional backgrounds. It is intended to guide support in areas like career development, credential evaluation, and education. Completing the form should take about 10–15 minutes. After completing the form, make sure to gather the relevant documentation the client can access. Note: […]