Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.Â
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Who should use this checklist? This checklist is intended for refugee service providers who are involved in collecting, using, and managing data for reporting and compliance. They may be monitoring and evaluation (M&E) staff, direct service providers, or others, depending on the structure of their organization. The checklist can be used by an individual or…
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The U.S. refugee resettlement system is evolving rapidly. Shifting policies and new technologies are reshaping how services are delivered, often in ways that directly impact both refugees and the service providers who support them. Yet despite their central role, the voices of service providers are rarely captured systematically. Without their perspective, policymakers and program leaders…
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This tool serves three main goals: 1. It demonstrates how data-sharing can strengthen connections between newcomer-serving organizations, agencies, and local systems, ultimately building stronger partnerships and improving outcomes for newcomers. 2. It equips service providers, local government agencies, and community-based organizations with guidance to identify key data sources and priority issues, allowing for more accurate…
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Hosted on September 4th, 2025, the training was delivered by ​​Jenna Christie-Tabron, LMSW, MFT, Senior Training Officer, Switchboard​ and ​​Megan Rafferty, MA, LPC, LAC, Mental Health and Wellness Training Officer, Switchboard. While filled with hope and possibility, resettlement can be an extremely stressful process. Newcomers often face unfamiliar systems, new employment, high living costs, cultural…
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Hosted on August 27th, 2025, the training was delivered by Maria Laura Arabbo, MA, Executive Director, VECINA; Charlotte English, Staff Attorney, Tennessee Justice for Our Neighbors (TNJFON); Ashley DiGiore, MA, DOJ-Accredited Representative, Immigration Legal Services Program Director, Westside Community Center; Alexandra Miller, JD, Senior Advisor, VECINA; and Mamadou Balde, Immigration Legal Service Program Manager, Catholic…
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Supporting Newcomers with Rental Housing: Key Information to Share with Clients Do you get questions from clients about finding safe, affordable housing in the U.S.? This comprehensive overview provides information you can share with your clients about the rental process, from understanding leases and managing expectations to budgeting and conducting pre-move-in inspections. Switchboard has partnered…