Developing and following SOPs can help make data quality assurance part of your culture and routine practices. SOPs can improve your data not just through having a consistent framework for resolving problems that may arise, but also by building staff confidence and dedication to quality data. This document provides sample SOPs in the context of a case management program and can be easily modified to suit your organizational needs.
Also see META’s 4 Practical Tips for Improving Data Quality in Case Management Programs, with accompanying Case Study.