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Introduction to Working with Interpreters

This module is intended for providers who are new to working with interpreters. It is the first of two Switchboard e-learning modules on this topic. After completing this module, we recommend you complete Overcoming Challenges in Interpretation.

After completing this 20-minute module, you will be able to:

  • Define key terms related to interpretation;
  • Describe the interpreter’s role, including the role of cultural competence in interpretation; and
  • Describe why quality interpretation is important when providing services to limited English proficient (LEP) clients.

Please ensure you have the latest version of your web browser installed to ensure the best experience as you complete this e-learning module.

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