Info Guide – Collecting Client Feedback Data

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Collecting appropriate client feedback data can influence organizational decision-making and enhance the quality of our programs. It can also help contribute to a culture of client responsiveness. This info guide discusses the importance of client consent in data collection and covers six key questions to ask yourself when choosing appropriate methods for collecting client feedback.

Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
Resource Type: Guide
Date: May 15, 2019
Language(s): English
Target Audience(s): Service Provider
Author(s): Switchboard

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