Hosted on October 30, 2024, the training was delivered by Tigest Coleman MSW, LICSW, Deputy Director, Switchboard; Sarah Diner, MPH, Program Officer, Research, Switchboard; Maya Wahrman, MSW, LSW, Training Officer for Client-Centered Services, Switchboard; and, Megan Rafferty, MA, LPC, LAC, Training Officer for Mental Health, Switchboard .
Feeling overwhelmed by the challenges of refugee service work? Staying up to date with best practices and finding practical support can be tough—but it doesn’t have to be. Join us for this roundtable to discover Switchboard, the one-stop resource hub for refugee service providers across the United States. We’ll walk you through key Switchboard offerings like communities of practice, research evidence summaries, and technical assistance (TA) requests. You’ll leave knowing exactly how to access these Switchboard resources and even how to submit a TA request for personalized support so you can tackle your toughest challenges with confidence.
By the end of this webinar, you will be able to:
- Explain how Switchboard’s resources empower our intended audience: you—newcomer service providers!
- Identify the key features of three types of Switchboard learning opportunities—communities of practice (CoPs), research evidence summaries, and technical assistance (TA) requests—and select the Switchboard learning experiences that best meet your needs
- Submit a TA request for Switchboard’s support on a problem of practice you’re struggling with
