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Basic Protocols and Practical Skills for Interpreting in Newcomer Services

This course is relevant for anyone who works as a casual, informal, or ad hoc interpreter in newcomer service settings. Specifically, this refers to anyone who may not have formal interpreter training who works with newcomers through a local resettlement agency, or another newcomer services organization.

After completing this course, you will be able to: 

  • Define the roles of interpreters and translators in the context of newcomer services
  • Describe the basic processes by which newcomers arrive to the U.S., as well as the common services for which they may require interpretation
  • Provide examples of ethical behaviors for interpreters by applying the National Standards of Practice, as set by the National Council on Interpreting in Health Care (NCIHC)
  • Demonstrate professional skills and key protocols to employ when conducting an interpreted meeting