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Hosted on April 9, 2025, the training was delivered by Jennie Guilfoyle, Legal Director, VECINA; Jessica Daly, Pro Bono Coordinator, HIAS Pennsylvania; Jayme Cassidy, Pro Bono Transactions Counsel, McDermott Wil and Emery LLP; Kristin Clarens, Legal Aid Justice Center; and, Theresa Dykoschak, The Advocates for Human Rights. Nonprofit immigration legal service providers often seek to…
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Hosted on March 27, 2025 the training was delivered by Jasmine Griffin; Training Officer at Switchboard and Zainab Ahmadi, Masters-Level Intern at Switchboard. This webinar is geared toward direct service staff whose roles include producing case management documentation of client interactions. Supervisors may also benefit from this training to better support staff in maintaining high-quality…
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Hosted on 3/13/25, the training was delivered by Zainab Ahmadi, Master of Social Work (MSW); Sara Dadkhah, MPA, Switchboard Training Officer; Jasmine Griffin, MA, LPC, a Switchboard Training Officer; and, Maya Wahrman, MSW, LSW, a Switchboard Training Officer. Every year, Switchboard receives an abundance of questions from case managers about how to balance caseloads, paperwork…
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Hosted on January 22, 2025, the training was delivered by Chelsea Mack, Mentoring Attorney, VECINA; Ashley Sanchez, Supervising Attorney, Catholic Charities, Diocese of Cleveland, Immigration Legal Services; Victoria Hamilton, Staff Attorney, Catholic Charities, Diocese of Cleveland, Immigration Legal Services; and, Ted Oswald, Immigration Legal Services Manager, World Relief Sacramento. Immigration legal service providers often face…
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Switchboard is pleased to announce the publication of the pre-recorded private panel discussion “A Holistic Approach to Digital Literacy,” which took place during the confluence “Bridging the Gap between Technology and Resettlement” on September 11, 2024, at the University of Utah. This half-hour session is beneficial for refugee service providers working at state agencies, resettlement…
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Hosted on December 18, 2024, the training was delivered by Claire Hopkins, Training Officer at Switchboard. Service providers and foster parents may face challenges or feel unprepared when assisting URMs dealing with substance use. This webinar will explore the complexities of substance use among URMs and equip providers and caregivers with effective strategies. It will…
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Hosted on November 13, 2024, the training was delivered by Debra Means-West, Director, Network and Resource Development; Hannah Roche, Program Director, Global Talent; and, Heather Webster, Employer Engagement Coordinator, Global Talent. Approximately two million newcomers who hold a bachelor’s degree or higher are either unemployed or underemployed in the U.S., according to the Migration…
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Hosted on October 30, 2024, the training was delivered by Tigest Coleman MSW, LICSW, Deputy Director, Switchboard; Sarah Diner, MPH, Program Officer, Research, Switchboard; Maya Wahrman, MSW, LSW, Training Officer for Client-Centered Services, Switchboard; and, Megan Rafferty, MA, LPC, LAC, Training Officer for Mental Health, Switchboard . Feeling overwhelmed by the challenges of refugee service…
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Hosted on September 26, 2024, the training was delivered by Megan Rafferty, MA, LPC, LAC, Training Officer, Mental Health and Wellness, Switchboard; Jessica Dalpe, LMSW, Senior Technical Advisor, Safety & Wellness, International Rescue Committee (IRC); and, Malalai Safi, MPA, Senior Community Wellness Specialist, International Rescue Committee (IRC). Many communities lack culturally informed mental health services…
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Hosted on September 24, 2024, the training was delivered by Dr. Zaid Baha, Medical Director for Genesee Health Systems; Farhad Sharifi, MSW, social worker and cultural expert in the Family Strengthening Intervention for Refugees project at the Research Program on Children and Adversity (RPCA) at Boston College; Said Hasib Arwal, Research Assistant and Cultural Adviser;…
