Resource Type: Toolkit

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Switchboard has developed this toolkit in partnership with the Migration Policy Institute (MPI) to support public and private sector stakeholders involved in resettlement with conducting effective quarterly consultations (QCs). Those stakeholders include State Refugee Coordinators (SRCs), State Refugee Health Coordinators (SRHCs), national and local resettlement agency (RA) staff, ethnic community-based organizations (ECBOs), and others. After […]

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Afghan newcomers arriving to the United States often encounter a new healthcare landscape, marked by distinct protocols and unfamiliar systems. Tasks like filling a prescription, understanding patient rights, or effectively communicating with U.S. healthcare providers can pose unique challenges. The Healthcare Navigation Toolkit stands as a vital resource, tailored to empower individuals to engage confidently […]

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The Refugee Resettlement Program, overseen by the Office of Refugee Resettlement (ORR) within the U.S. Department of Health and Human Services (HHS), provides vital funding to aid refugees in their resettlement journey. However, significant gaps persist in housing funding, underscoring the urgent need for comprehensive strategies to secure and manage funding for housing initiatives that […]

Access to mental health services is challenging for Afghan newcomers, who often encounter linguistic, cultural, and logistical barriers when trying to seek help. In most locations where Afghans resettle in the U.S., there are few if any mental health providers that speak their language and understand their culture. IRC in Sacramento’s team used the Pathways […]

This toolkit is a resource for health care providers who provide obstetrics and gynecology (OB-GYN) care to Afghan newcomers. The toolkit includes information regarding Afghanistan, health care and health outcomes in Afghanistan, traditional practices and cultural norms for pregnant and postpartum Afghan women, recommendations for providing OB-GYN care and general health care to new Afghan […]

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Due to a shortage of affordable housing in the U.S., resettlement agencies and others who help newcomers find housing need more diverse and creative housing partnerships. This toolkit gives resettlement staff, sponsors, volunteers, and other community members practical guidance on how to thoroughly vet potential housing providers and their properties.

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Housing stability is a crucial aspect of refugee resettlement. Resettlement agencies and case managers play a vital role in supporting newcomers to find secure and sustainable housing to help rebuild their lives and thrive in new communities. This toolkit is designed to equip resettlement agency professionals with the essential knowledge and skills needed to navigate […]

As refugee housing providers, we understand the challenges newcomers face in finding and retaining stable housing. Navigating maintenance, budgeting for repairs, communicating with landlords, and accessing local resources can all be overwhelming. This guide aims to support both newcomers and their service providers by providing guidance on home maintenance for successful integration.  Note: while the […]

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This toolkit, developed by Switchboard, offers refugee service providers an introduction to virtual reality (VR) in the context of resettlement and integration programming. Through this guide, users will learn promising practices for integrating VR as a training tool in programs that support refugees and other newcomers. Future Switchboard resources will provide more details about the […]

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This resource, developed by Switchboard and VECINA, serves as a comprehensive toolkit for service providers and clients to navigate myUSCIS online accounts effectively. It offers clear instructions and insights to enhance comprehension and streamline processes. By empowering service providers with this resource, clients can confidently manage their immigration procedures with ease. While traditional mail filing […]