Resource Type: Onboarding Guide

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Improving food and nutrition security for newcomers presents an important opportunity for positive impact. According to a study by the Migration Policy Institute, populations (such as immigrants, refugees, and other newcomers) that are already experiencing systemic barriers to meeting basic needs are more likely to be food insecure. At the same time, immigrants face ongoing […]

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The Matching Grant program (MG) helps refugees and other Office of Refugee Resettlement (ORR)-eligible populations overcome barriers and quickly find jobs. Since 1979, the goal of MG has been to facilitate refugee family integration and self-sufficiency through employment—by providing case management, English language training, and employment services over a 240-day service period, all without accessing […]

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Mental Health and Psychosocial Support (MHPSS) is a spectrum of support services available to refugee and newcomer clients. Services can range from broad social-emotional support, via wellness groups and creative activities, to clinical behavioral health interventions focused on reducing symptoms of mental illness. MHPSS services can be embedded in resettlement, integrated into health clinics, provided […]

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This Comprehensive Case Management Onboarding Guide is a framework for onboarding new staff members who will provide case management services in the context of refugee service delivery. It is meant to be customized to include training specific to your organization, including any in-house requirements, as well as specific focus areas for the programs and populations […]

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The Preferred Communities (PC) program provides intensive case management services to refugees and ORR-eligible populations with special needs within five years of arrival to the U.S. Intensive case management (ICM) staff support recipients in the areas of long-term case management, health and medical interventions, mental health interventions, and social adjustment services, among others. This Intensive […]