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This guide helps service providers understand the distinctive challenges facing newcomers who are transgender or gender nonconforming (TGNC) and can help agencies that are engaging in training initiatives to ensure that all of their clients have access to appropriate services. It is based on a review of available resources, as well as the experience of […]

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Increased anti-immigrant rhetoric and the potential of widespread immigration enforcement actions have caused some individuals and communities to have heightened anxiety, fear, and distress. These clients may turn to their mental health providers with questions and concerns. This document offers general guidance and supportive resources to help providers effectively respond.

​​Understanding Haiti and the Journeys of Haitian Migrants” provides information about recent Haitian history, current country conditions, displacement challenges, and the experiences of Haitian nationals in the United States and other parts of the Americas. It aims to help U.S. resettlement agencies (RAs), local affiliates, service providers, and practitioners better understand and support Haitian ​​migrants, […]

This backgrounder provides information about recent Cuban history, current country conditions, displacement challenges, and the experiences of Cuban nationals in the United States and other parts of the Americas. It aims to help U.S. resettlement agencies (RAS), local affiliates, service providers, and practitioners better understand and support Cuban migrants, newcomers, and refugees in the United […]

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This toolkit, developed by HIAS,  is designed to enhance service providers’ understandings of gender awareness and specific cultural considerations when supporting Congolese Newcomers. It is intended to support person-centered, trauma informed care. The information contained in this toolkit was generated from cultural advisors who recommended areas of attention that service providers should bear in mind […]

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This toolkit, developed by HIAS,  is designed to enhance service providers’ understandings of gender awareness and specific cultural considerations when supporting Haitian Newcomers. It is intended to enhance the capacity to provide person- centered, trauma-informed services within the resettlement context. The information contained in this toolkit was generated from HIAS’s cultural advisors who recommended areas […]

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In resettlement settings, as in other social service settings, agencies must be prepared to respond to client crises and other critical incidents. Both individual crises and larger threats to the agency and/or staff require immediate and effective responses to ensure the safety and well-being of everyone involved. The development of agency-wide critical incident policies and […]

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This resource provides essential safety tips and guidance for refugees and resettlement agencies during U.S. presidential election seasons, when public interest in these communities may increase. It covers how to handle interview or photo requests, manage harassing calls or messages, protect personal information, and enhance personal and home security. The guide also emphasizes contacting a […]

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Pre- and post-migration stressors such as trauma, loss, and cultural adjustment may put refugees and other newcomers at a heightened risk for substance use disorders. Additionally, newcomers frequently face challenges accessing health care, further increasing their vulnerability to substance use disorders and their effects. To best support clients, service providers should understand substance use and […]

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Since the U.S. military’s evacuation from Afghanistan in 2021, political upheaval has led thousands of Afghan families to resettle in the United States. Many Afghan children and adolescents have experienced separation from and loss of loved ones, and service providers should understand how these losses impact Afghan youth clients’ overall mental health and wellbeing. This […]