Resource Type: E-Learning Course

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This online self-directed course is designed for anyone working in refugee service provision, including staff who directly serve newcomers and their supervisors. The course is useful in improving your work with refugee and newcomer clients. This course encourages all service providers, regardless of experience, to reflect on how their identity shapes their service provision and […]

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Resettlement providers will benefit from learning more about the operations of the behavioral health system. You will be better equipped to provide effective referrals for clients when they are aware of the available services and roles of behavioral health providers. After completing this course, you will be able to:  Explain the meaning of behavioral health […]

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This online self-directed course is designed for career navigators or employment staff who have a basic understanding of career navigation and fundamental practices such as skill assessment, enrollment, and career pathway planning. This course is relevant for individuals interested in developing and strengthening their career pathway programs to broaden opportunities for their clients. After completing […]

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This course is intended for anyone whose role includes monitoring and evaluation, program design, proposal development, or program management, or any staff interested in growing their understanding of M&E. Staff who enroll in this course do not need prior experience with M&E, but we recommend that you start by completing the first course in this […]

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This course is deisgned to help legal staff at ORR-funded organizations understand the I-730 process for Afghan asylees. The course explains all aspects of the I-730 process, along with samples and job aids that you can download. If you work at an ORR-funded organization and you are either an attorney or an accredited representative, or […]

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This course is for relevant for anyone whose role includes M&E, program design, proposal development, or program management, or any staff interested in growing their understanding of M&E. After completing this course, you will be able to:  Use key terms related to monitoring, evaluation, and project design Explain why it is important to use evidence […]

This course is designed for resettlement agency professionals navigating the housing market on behalf of newcomers resettling in the United States and is a continuation of the eLearning courses Introduction to HUD Housing for Newcomers and Accessing HUD Housing for Newcomers. After completing this course, you will be able to: Identify challenges faced by newcomers in finding suitable […]

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This course, developed by AMSSA, is dedicated to enhancing the proficiency of professionals in providing employment-related supports and executing effective inter-agency referrals for immigrant clients.

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This course, developed by AMSSA, focuses on promoting self-care and cultivating a healthy workplace environment within the Settlement and Integration sector. Explore strategies for maintaining personal well-being and fostering a positive professional atmosphere. Navigate topics such as stress management, burnout prevention, and effective communication to enhance resilience in your role. This asynchronous course allows participants […]

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This  course, developed by AMSSA, provides an in-depth exploration of critical issues faced by LGBTQ2I+ newcomers. Learners will understand the unique issues LGBTQ newcomers face and gain insight on promising practices for serving this community.