Resource Topic: Identity & Inclusive Services

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Switchboard’s latest self-paced eLearning course, Understanding Identities in Refugee Service Provision, is an innovative course that explores self-reflection and cultural humility in refugee and newcomer services to foster an ongoing commitment to learning about diverse identities and cultures. To give you a taste of what’s in store, we’ve invited Madina Masumi and Maya Wahrman to […]

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This online self-directed course is designed for anyone working in refugee service provision, including staff who directly serve newcomers and their supervisors. The course is useful in improving your work with refugee and newcomer clients. This course encourages all service providers, regardless of experience, to reflect on how their identity shapes their service provision and […]

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This blog post reviews some common support needs of transgender and gender non-conforming (TGNC) newcomers and discusses how you can be an affirming provider. It addresses client needs related to health, welcoming, and social services, and provides detailed information on legal concerns. This blog was informed by the experiences and contributions of Ari M. K. […]

This blog post from Oasis Legal Services addresses key legal concerns for LGBTQ+ newcomers. It covers topics such as confidentiality, document updates, and referral strategies to help service providers better support LGBTQ+ clients.  Navigating a new country can be challenging for anyone, but for LGBTQ+ newcomers, the journey often comes with unique complexities. As service […]

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This blog post is a complement to the June 25, 2024 webinar entitled “Creating Inclusive Spaces for LGBTQ+ Community in Newcomer Services.” It expands the content of the webinar and offers a deep dive into promoting feelings of welcoming and belonging; cultivating intersectional and trauma-informed practices; and building partnership and organizational capacity to serve LGTBQ+ […]

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Hosted on Friday, July 19, 2024, the training was delivered by Caroline Dilts, LICSW, the Refugee Program Manager at the Research Program for Children and Adversity at the Boston College School of Social Work; Farhad Sharifi, MSW, a recent Afghan evacuee who was initially at Camp Atterbury; Maliha Raza Khan, MA, a nonprofit consultant with […]

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Hosted on ​Tuesday, July 9, 2024, the training was delivered by Claire Hopkins, Switchboard’s Training Officer for Child and Family Services. For unaccompanied refugee minors (URMs), identifying as a member of the LGBTQ+ (lesbian, gay, bisexual, transgender, queer or questioning) community adds layers of complexity to their experiences, often intensifying feelings of isolation and vulnerability. […]

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Hosted on June 25, 2024, the training was delivered by Rob Callus, Switchboard Training Officer; Max Niedzwiecki, consultant for the Episcopal Migration Ministries (EMM) Rainbow Initiative, visiting scholar at Clark University, and an anthropologist; Anita Fábos, PhD, anthropologist; Al Green, Ministry Director of the LGBT Asylum Task Force at Hadwen Park Congregational Church, UCC, and […]

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The Rainbow Initiative, a program of Episcopal Migration Ministries (EMM), focuses on supporting LGBTQ+ individuals who have fled their home countries seeking safety. With a network of 28 Rainbow Initiative Congregations and Communities (RICs) across the United States and Europe, EMM aims to create a welcoming environment for LGBTQ+ newcomers and provide them with visibility […]

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Hosted on May 30, 2024 the training was delivered by Maya Wahrman, MSW, LSW, (she/her), Switchboard Training Officer; Kansiime Shalom (they/them), resettlement caseworker at the International Rescue Committee; and, Craig M. Mortley, MSc, (he/him), emerging social worker-scholar. ​​ Many refugees and other newcomers who identify as LGBTQ+ (lesbian, gay, bisexual, transgender, queer, and other identities) […]