Afghan newcomers arriving to the United States often encounter a new healthcare landscape, marked by distinct protocols and unfamiliar systems. Tasks like filling a prescription, understanding patient rights, or effectively communicating with U.S. healthcare providers can pose unique challenges. The Healthcare Navigation Toolkit stands as a vital resource, tailored to empower individuals to engage confidently […]
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Refugee and newcomer clients with complex medical conditions require additional case management support, including connections to appropriate health care services. This guide, written by Society of Refugee Healthcare Providers, introduces significant medical conditions and provides helpful tips for resettlement service providers.
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Having sensitive health conversations can be a difficult but important part of assisting newcomer clients with accessing needed services. This information guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, shares practical tips for service providers working with refugee and newcomer populations. It also incorporates considerations for the Afghan community.
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This toolkit is a resource for health care providers who provide obstetrics and gynecology (OB-GYN) care to Afghan newcomers. The toolkit includes information regarding Afghanistan, health care and health outcomes in Afghanistan, traditional practices and cultural norms for pregnant and postpartum Afghan women, recommendations for providing OB-GYN care and general health care to new Afghan […]
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Newcomers may experience multiple challenges accessing health care, including systemic issues rooted in inequities. As described in our blog post What is Health Case Management?, service providers play a critical role in supporting clients to overcome challenges and advocate for their health. This blog post details tips for assisting clients with three specific challenges: transportation, […]
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Both service providers and health care providers have the best interests of clients’ health and well-being in mind. However, demanding caseloads and potential ambiguities around roles can hinder collaboration between them. This post will share insights from clinicians and resettlement providers to facilitate coordinated care for refugee and newcomer clients. Effective communication and collaboration between […]
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In 2013, Jewish Family Services of Western New York (JFSWNY) received a grant from the New York State Health Foundation to begin the Forensic Evaluation Partnership and decrease wait times for clients with scheduled asylum court dates. Through this grant award JFSWNY partnered with the Human Rights Initiative (HRI) at the University of Buffalo to […]
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In 2018, the North Carolina Department of Health and Human Services (NCDHHS) launched a training workshop for county government staff and local refugee resettlement agencies on Refugee Medical Assistance (RMA) Program policies and the integration of federal regulatory requirements with state policies and procedures. The purpose is to improve program compliance and help county and […]
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This checklist, created in partnership with the Society of Refugee Healthcare Providers, aims to guide conversations between case managers and clients to help newcomer parents prepare for the pre- and post-natal (postpartum) periods of pregnancy in the U.S. Even if someone has experienced pregnancy in another country, understanding the expectations, resources, and cultural norms specific […]
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This resource, created in partnership with the Society of Refugee Healthcare Providers, is for service providers to reference with newcomers who will be giving birth in the U.S. Service providers should encourage clients to pack their hospital bag a few weeks prior to their due date, to ensure they have the supplies they need ready […]
